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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 21-30 of 5,689 reviews
Apr 23, 2026
Reviewer name: MehAgain
4 out of 5 stars
4 out of 5 stars review

Minor flaw (form 1040-V)--never generated.

In theory Turbo Tax was going to generate a Form 1040-V after efiling. It never did, so I found a blank one and filled it out myself. I do always get frustrated with he way Turbo Tax does things. It is hard to jump back and fix minor things, you have to redo a topic from the start often.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 25, 2026
Reviewer name: German Lady 35
1 out of 5 stars
1 out of 5 stars review

TT failed me in 2026

1. Turbo tax failed to calculate the taxable SS benefits correctly. The IRS wants $5000 more. 2. TT is getting more complicated to fill out every year. 3. TT is never complete and "Ready to go" at purchase time anymore. You get updates every time you log on and you cant trust the work you have done.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jun 16, 2026
Reviewer name: SilLea63
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Problem

I filed my taxes in March and owed State and Federal taxes. I requested that my payments be withdrawn on April 15, 2026. Three months later I'm checking to see why the IRS has not processed my payment and found out that my taxes had not processed through Turbo Tax as of today 6/16/2026. I pray I won't owe any additional monies for late payment b/c I can't afford giving any more money to the IRS.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 7, 2026
Reviewer name: Update Lockup
2 out of 5 stars
2 out of 5 stars review

A Nightmare to File

When it came time to file, your software required an update and then locked up my entire TurboTax software. Trying to find help was fruitless and I had to print my return to file by mail. NOT Happy considering I had other issues when trying to initially file and your system rejecting my return do to the AGI from 2024 that it requested.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 6, 2026
Reviewer name: Cobra II
3 out of 5 stars
3 out of 5 stars review

Disappointed with program.

I have used your Turbo Tax programs for over 30 years but have become concerned with accuracy of my returns. The past three years I have experienced issues when trying to check out with my credit cards when electrically filing my state returns. This year was the worst yet. I tried filing electronically. The file was sent but was rejected 4 times by the IRS. Stating different issues which I fixed each time but only with the same results. I will not be using Turbo Tax next year. I would like to request a refund for this year's. program.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 16, 2026
Reviewer name: JBCA2026
3 out of 5 stars
3 out of 5 stars review

Very Disappointed in 2026.

First: We were supposed to get a $10 credit to offset the state filing fee. We did not receive the credit and there was NO space on the Filing pages for us to remind that we should get it. Second: Information was "required" by your software that we have never had to share before, and we were not allowed to skip this info; e.g. we did NOT want our phone number on our federal tax return. Third: We had to re-enter identical information over and over. The account for our refund is the same as last year, yet we had to reenter it TWICE for federal and again for state taxes. Why?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jun 20, 2026
Reviewer name: Arthur D49
4 out of 5 stars
4 out of 5 stars review

TurboTax is Awesome, But!!!

I was looking for my mother-in-law's return and finally opened TurboTax to try to reconcile the lack of a return and discovered that nothing had been transmitted inspire of receiving notification that this return had been received. I always work on my tax return after doing my mother-in law's return because we are financially connected and share a residence. At no time did I or my family receive any notice of an irregularity on any form. We are all retirees from the Federal Government and thus do not pay any NY State taxes on our pensions. Why is this not covered within your software? I made two entries for $0.00 dollars and this return was completed and transmitted. This appears to be a serious oversight and I would like some sort of a response. My mother-in-law is due a federal income tax return of over $4700 and has been patiently waiting for some sort of a response.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

May 14, 2026
Reviewer name: LizJPG
5 out of 5 stars
5 out of 5 stars review

A loyalful user's comments

I have been using Turbo Tax for many years. I hope to continue using it if the price is not going to hiking up too much. The tax return filling is super time-consuming. This year I'm one month behind my schedule. Perhaps Turbo tax will have AI agents to help speed up the process for the users.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Jun 14, 2026
Reviewer name: Tensie45
5 out of 5 stars
5 out of 5 stars review

Happy with Turbo Tax Mostly

i kept getting an error that I could not file my return. I finally asked an expert for help. It turns out that I had some complicated problems with the reporting on my municipal bond portfolio from Bank of America. She worked for over an hour and helped me fill out the pages correctly. At the end, we filed my return and I was so happy with her.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

May 9, 2026
Reviewer name: Noneavail19387450324987
2 out of 5 stars
2 out of 5 stars review

Activation Bugs

I have been using Turbo Tax desktop for at least 15 years. I generally like it, except this year I don't like the startup screens that try to get me to use Turbo Tax Online, even though I have the Desktop version. I also don't like that it keeps forcing me to activate the Turbo Tax using my license code even though I am launching it the same computer that I already activated it on. I have now used 3 of 5 available activations but all on the same computer!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382