Turbotax failed to transfer the asset depreciation Schedule E figures/amounts which caused undue financial error and reduction in refunds. After preparing, saving, printing and filing a return, the actual return disappeared as though information was never entered other than personal information.

Every year Turbotax continues to get more and more frustrating. Endless popups to try to sell add ons. Poor directions. Forcing me through interviews I don't need. I am beginning to think I should switch to a different option or just pay a professional.

Disappointed this year as it did not pick up on the fact that I missed a check box under wages re: international organizations even though I entered estimated tax payments. Even when someone else discovered that I did not have a schedule SE or Schedule 1, TurboTax was still confused why I was doing an Amended return. It was provided a confusing answer as to whether I needed to print and mail the amended return or could e-file it.

I have used your Turbo Tax programs for over 30 years but have become concerned with accuracy of my returns. The past three years I have experienced issues when trying to check out with my credit cards when electrically filing my state returns. This year was the worst yet. I tried filing electronically. The file was sent but was rejected 4 times by the IRS. Stating different issues which I fixed each time but only with the same results. I will not be using Turbo Tax next year. I would like to request a refund for this year's. program.

When it came time to file, your software required an update and then locked up my entire TurboTax software. Trying to find help was fruitless and I had to print my return to file by mail. NOT Happy considering I had other issues when trying to initially file and your system rejecting my return do to the AGI from 2024 that it requested.

I found this years product a little more difficult to use than previous years, asking questions that fidelity Financial didn't provide and said were not necessary since they are a Registered Investment Company. Example. we paid a foreign tax on a registered Investment mutual fund dividend; you wanted to know the amount of the dividend; had to ask our advisor to research and advise the amount. Hope we got the correct info since there were 50+ pages of dividends to review.

I have been using Turbo Tax for many years. I hope to continue using it if the price is not going to hiking up too much. The tax return filling is super time-consuming. This year I'm one month behind my schedule. Perhaps Turbo tax will have AI agents to help speed up the process for the users.

I bought Turbo Tax online. Completed my taxes. When I got to the point of e-filing it said there was a hiccup. Unacceptable. Tried every number I could locate and that is a disaster as well. Very poor. I will never get tricked into using this software again. If I had wanted to mail in my return I would not have purchased software I would have let my brother do them.

I feel Turbo Tax provides minimal support for the NY State package. I had a distribution from an inherited IRA for the first time, and the support and questions provided were quite minimal and confusing. I'm good with forms and was able to eventually figure it out, but I feel TT could do a much better job.

It's so fustrating using 2025 Turbo Tax Desktop version. This whole day from 11am to now 6:!3, i am trying all differnet ways to file my 2025 tax return. It won't get past filing stage. I tried repeatedly updating the app; uninstalled the app; clearing cache etc. Everything you can think of. So I finally tried filing the federal return first. After IRS accepted my fed tax return, I prceeded with my CA tax return filing but now I cannot file. It said CA doesn't accept an efiled return. And then I continue the process anyway...I went thru the review process thru the step of printing/saving return...after that, it took me to the Rating tab. Why??