Surprised that it was more 'bumpy' than in the past. The review flagged some errors, but it was hard to find where they were, since it did not take you to those pages. Also, some of the errors were on pages that were not part of the return (not listed in the list of forms).

I have been using Turbo Tax for 15 years and been satisfied with the service. This year was an entirely frustratingly different experience. My return was rejected because Turbo Tax said there was local id information needed but there were no local taxes or id. I was bombarded with solicitations to pay for help throughout the process of entering information. I had the distinct impression that Turbo Tax was creating hurdles that would require me to pay for help. Today I received an IRS notice that my Social Security benefits were not taxed correctly. When researching the problem I noticed that this was a common complaint and was passed off as user error. I think the users were set up for error. This had never been a problem in the past. I'm thinking it's time to find new tax prep software.

changes to software this year make manual entries for interest and dividends very cumbersome. Entries should be separate. Always returns you to top of list. Import screen is always first. there should be fewer "clicks" to make manual entries. Even deleting an entry from last year that has $0 this year is difficult

I've been using Turbo Tax for years and it's consistently been fabulous. This year, I continued with the desktop version because the online version was not behaving well. Next year, I'll try the online version but only if I don't wait until the last minute so that I have some time to explore the online version.

So the Mac version of Premiere seems to cover all the basesSo the Mack version of premiere seems to cover all the bases forSo the Mac version of premier seems to cover all the bases for our particular tax situation. It ensures you cover all the bases and don't skip anythingIt ensures you cover all the bases and don't skip anything that youIt ensures you cover all the bases and don't skip anything that you should.

I've been a TurboTax user for approximately 20 years and I'd like to suggest two improvements. (1) I'm a single, senior taxpayer with most of my income through dividends and capital gains. I'm frustrated by TurboTax in that I can't actually see how my tax is calculated. The tax is not calculated from a standard table and I've never found a worksheet where you show the calculations. I'm left in the dark about knowing how my tax due was calculated and whether it's accurate. (2) I have never gotten through your foreign tax credit calculation without the final check showing an error. It appears that TurboTax doesn't auto-fill some of the lines in Form 1116, especially 1a and 3a - 3g, for which it already has the information. The definition of some of those lines is obscure, so if you're not going to auto-fill them, you need to provide clearer definitions for the user. I would be happy to speak with any of your people about this. /// Thank you

The program crashed and I lost all my data near the end of completing the return; had to re-enter everything a second time. Called technical support and, other than wasting another hour on the phone, nothing was accomplished except for increased frustration.

It had the right amount of helpful hints to populate the required entries. However, some nomenclatures remain the need of an accounting professional to interpret and the understanding in placing the correct field value. As much as one of the most relevant tax filing software. There's still room to make it better.

I bought Turbo Tax online. Completed my taxes. When I got to the point of e-filing it said there was a hiccup. Unacceptable. Tried every number I could locate and that is a disaster as well. Very poor. I will never get tricked into using this software again. If I had wanted to mail in my return I would not have purchased software I would have let my brother do them.

I have been using Turbo Tax desktop for at least 15 years. I generally like it, except this year I don't like the startup screens that try to get me to use Turbo Tax Online, even though I have the Desktop version. I also don't like that it keeps forcing me to activate the Turbo Tax using my license code even though I am launching it the same computer that I already activated it on. I have now used 3 of 5 available activations but all on the same computer!!