I cannot e-file with Turbo Tax because my income is not taxable on W2's. You should fix this. Now I need to file an amended return and I can't find the form because you think I didn't file. Support used to be great but not anymore. I'm using another company this year because my computer uses Windows 10. Can you fix this? Getting too expensive.

I always find Turbo Tax easy to use and follow. I rely on Turbo Tax step by step guidance giving me the confidence to follow all necessary steps needed for a good return. Furthermore, there are Online advice, if needed or the Help questions. Turbo Tax is the way to go..

Ease of use is great. When I closed the program Friday night, I was due a $2,593 refund but when I opened the program today, I now owe $7,285. I e-filed and hopefully the credit was transmitted instead of the $7,285 I owe. I do not know why the difference.

I have been using TurbTax for few years, and IRS did not came back for correction: Accuracy is good. Interface: should be added clear notes what fields to sue from form, and add examples for how to fill up some screens like when tehre are 2 or more states involved, and need to check which one is double taxed

Did not use the expert to answer questions feature. It is another expense for people who cannot afford to keep paying for additional things that should already be included in the program for free. That is why most people would prefer to have someone else do it for them.

Always frustrated with TT due to the constant attempts to nickel and dime us (live tax support ads showing us constantly - OK with once and the upper box but that's it; state tax extra fees for filing; extra fee for audit defense when you already say you provide a certain amount with your product purchase); buggy program and glitches; making us have to use WIN 11 forcing an upgrade that was a significant cost impact both in time and money;

Newer format is a bit confusing to an older generation. I tried the online version but didn't like that I couldn't save the tax form on my computer...or at least I couldn't figure it out. I've been purchasing the desktop version for years so I can file my daughter and son-in-law's taxes for them. Online version didn't lend itself well to that application.

My IRA provider gave me 2 1099R's for my IRA as per the IRS guidelines, one for my taxible amount or my RMD, and one for my charitable contributions part of my RMD. When I go. through the turbotax I could only figure out how to put the RMDs in separately but I could not get them linked to my one Raymond James IRA account. Consequently it tried to charge me a $2800 pentalty for not meeting my RMD. It took me 4 hours and 2 phone calls to work through this. Surely this can be made more user friendly!!!

I left feedback on a previous screen. I'll do it again, The 'suggested review topic' keeps going away; it keeps changing. Anyway, I had several issues that I had to adjust informaiton on the retun. First, was related to my RMD where I donated a portion to a 'qualified' organization. It didn't record it properly and it had to be adjusted. Second, my husband received the Windfall Elimination check thru President Biden in 2025; and, it wanted to call it money not recorded in 2024. And, when importing 1099 information from Edward Jones I had to 'confirm' that profit/loss was reported to IRS. Also, you're not allowing me to use our new email address; which I was able to enter in the tax return information. I'll use the OLD one and hope I remember to look for it.

after filling up all the data for fedral, it decided to upgrade and erased all the data. Stocks related info are terrible, although the file has all the info, this dumb software wanted me to enter everything. I don't understand why I paid $85 for this junk. It deserve 0 rating