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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 261-270 of 5,689 reviews
Mar 22, 2026
Reviewer name: JM004
5 out of 5 stars
5 out of 5 stars review

Easy to use

I always find Turbo Tax easy to use and follow. I rely on Turbo Tax step by step guidance giving me the confidence to follow all necessary steps needed for a good return. Furthermore, there are Online advice, if needed or the Help questions. Turbo Tax is the way to go..

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 13, 2026
Reviewer name: zpa411
3 out of 5 stars
3 out of 5 stars review

Turbo tax return confusion

I do my return as well as my daughters. Turbo tax confuses the states and I lost out on my one free state because it drew from my daughter's return - a state where I don't file. When I go to e-file my returns the list includes the state my daughter lives in and when I go to e-file her returns the list includes the several states I file in. The returns should be maintained completely separately.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: jsnevada
4 out of 5 stars
4 out of 5 stars review

1099 input

I do not like how you handle investments (1099-R, -Div, -Int) after the initial input. The summary boxes do not show the account number, only the vague name. I have to go to Forms to figure out and input for each box that i am working on. Edit screen also does not show total title and account number of the investment. It's very confusing with 15 accounts to clarify. Arizona state is very confusing, too.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 28, 2026
Reviewer name: BB ON TAXES 2025
5 out of 5 stars
5 out of 5 stars review

CONFIDENCE GOOD 2025 EASIER EA YEAR

I AM CONFIDENT THAT MY TAXES HAVE BEEN CALCULATED CORRECTLY THIS TIME. I WAS ABLE TO VERIFY THE CALCULATIONS BY SWITCHING FROM THE LEAD ME TO THE FORMS PAGES. I WISH THAT THEY WOULD HAVE A LINK THAT WOULD GO DIRECTLY TO THE IRS INFORMATION AND INSTRUCTIONS FOR BOTH FED AND STATE TO INCLUDE A LINK WHERE THE VALUES CAME FROM ONE FORM TO ANOTHER. I REALLY DO NOT LIKE DOING TAXES AND THIS MADE IT EASY. WORKING FROM MY SPREADSHEET TO TURBOTAX WAS SEEMLESS. THERE WERE NO INTERFACE PROBLEMS AND THE UPDATES BEING LOADED BEFORE WORKING ON THE RETURN NEVER FAILED. COMPATIBILITY GOOD.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 15, 2026
Reviewer name: Sailor1620
5 out of 5 stars
5 out of 5 stars review

First Time User

This is the first time I have used TurboTax. It was a chore, BUT I had a cadre of amazing people helping me throughout my ordeal. I am sold on the ease of use with the caveat "after the first time". The format is simple, straightforward, and if you're well prepared, easy to navigate. I am fully committed to the 2026 program. The internal features are well articulated, and the compatibility with IRS forms is very accurate. I'm glad to have had the experience. It will be repeated.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Feb 7, 2026
Reviewer name: Bob12346
4 out of 5 stars
4 out of 5 stars review

Solid working tax program used for many years.

Program generally works well. Easy to save and file. Forms I didn't know I needed get automatically added and calculated. Updates continuously come in, which makes me wonder if I should file or wait for ny more updates. Reviewing the entries seems to regenerate the already answered questioins about foreign bank acoounts.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 27, 2026
Reviewer name: Kurt1977
5 out of 5 stars
5 out of 5 stars review

Turbotax review

I had trouble at the very end when it required a final version update which disallowed my return submittal. I did not realize this until a number of weeks later when my credit card tax payment or my tax refund could be verified. Fortunately, this was before tax deadline.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 19, 2026
Reviewer name: Clewell
4 out of 5 stars
4 out of 5 stars review

Lots NEW, Needed S/W Support

The third-party access authorization process was not clearly explained and required several trial error steps for me to complete the process properly. Reporting interest paid on my HELOC was frustratingly difficult. The IRS does not require lenders to issue 1098 if interest paid in the year is <$600. The software said intructions say: "if you have not received a 1098, request one from your lender." I contacted Turbo Tax for assistance on the HELOC process; the agent, Kristy, was very helpful but did not know how to resolve the issue. After spending several hours, again trial & error, I was able to input the information and complete the return with no errors reported and the information reflected as appropriate. I strongly suggest review and improvement to input of HELOC interest payments when the IRS does NOT require the lender to issue a 1098.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 8, 2026
Reviewer name: TT Paul
5 out of 5 stars
5 out of 5 stars review

So easy

I use it every year. If anything, the simplicity me question the accuracy, but each time I go back to review specific items it is always correct. It is also comforting to know I can get professional advice and audit protection if peace of mind is a priority.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Mar 27, 2026
Reviewer name: Experienced Former User
2 out of 5 stars
2 out of 5 stars review

Premium

I've been using TurboTax for many years, but this year I got no CD, and I found it very difficult to transfer data from the 2024 TurboTax file stored on my computer. I felt as though I was being forced, by your software, to use the online vs the desktop option. It took me hours of screwing around before it seemed to me that I was getting the same ease of use from the 2025 software version as I had become used to when using prior years CD based software. I will likely not be using TurboTax again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382