This is the 35th year that I've used Turbo Tax to calculate my income taxes. I use Turbo Tax because it is accurate, compatible, and the interfacing with financial institutions makes it very easy to complete this task. While I don't have a complicated tax situation right now, the features of Turbo Tax makes it easy to cruise through the various income and deduction topics allowing me an opportunity to better understand various tax issues and situations. I have survived two audits dealing with charitable giving without complications. The support that I received from Turbo Tax was helpful.

I rely on TurboTax for my tax issues. It is relatively easy to use and so far, its accuracy has been reliable. It does do a lot of calculations and data transfers from previous filings and it does not explain them, but adds forms and data that appear to be superfluous. A subsequent explanation of such added forms or reasons why data was used, would be appreciated.

The new version of importing from financial instituitions was terrible this year. You cant pick and choose accounts. The accounts arent specifically identified. You basically have to import all accounts at once vs one at a time. Lots of on line complaints about this process this year. Why would you have changed this?

Love the product. Just clear up one detail. If you owe on Federal and are receiving a refund on state. Clarify how your State your tax refund is being subtracted from the amount owed on your Federal tax return. It can be confusing as if Turbo Tax is paying the Federal taxes out of the State refund when you see the statement, this is your refund and it is la lessor amount.

1) When I used the search in the window (top of ) a side bar opened (acting like an AI interface). But is doesn't look at the questions, you can change the question a little and get the same 1 or 2 answers every time. :( very bad. Grok helped me, maybe I'll just let Grok fill our taxes next year! 2) the IP PIN entry field should be in the last several pages when filing, not in Other, it's not an other, IRS failed me 2 years in a row for this same problem. Your users, don't know your software like you do, information. This should be a workflow step somewhere.

TurboTax has a good, simple platform to file taxes. However, they have turned their platform into a intrusive add-on sales machine that constantly askes about purchasing upgrades or pushing you to their online version. Product is becoming less appealing every year.

2025 was a better product than 2024. i had a 1031 exchange in 2024 and turbo tax was ill-equipped for that. big red flag on the 2025 product. when i was finished and ready to efile i was stuck in some rabbit hole about a $40 refund processing fee. This was either a dishonest attempt to get distracted filers to pay a unnecessary fee or a poorly worded and timed instruction page.

Overall Experience was good. But when I went to pay the state tax filing fee, on the Credit Card Entry form it would only allow you to enter experation months up to 10 (oct) and my main CC expires in 12 (Dec) So this was annoying so I had to go use another CC that had an earlier Month Epiration DAte. Be nice if you could fix this for next yea.

Very frustrated. For several years, the foreign tax credit DOES NOT WORK. This year I finally gave up and took the deduction (not my choice, but could never get the FORM 1116 to work). Get your act together. There are many negative comments from frustrated tax payers making this same comment. Lost lots of time trying to get this to work. Waste of time!!!

First it only runs on Windows 11 which is an expensive upgrade. So you run win11 or mac OR you use the Web version. Its not very reassuring for all of your data to be on intuit servers. Every time you run TT it requires an update. The updates are SLOW taking hours sometimes. Cant you make a modular program with shared objects so updates are not to huge and slow. Its also undercut on price by several competitors.