You need to fix your credit card payment process - it's been an issue for years and people are very frustrated and feel cheated. I tried so many times and your software would not work. I just had to spend $70 to use my federal refund vs. $15 for using my credit card. SHAME ON YOU!!!

2025 was a better product than 2024. i had a 1031 exchange in 2024 and turbo tax was ill-equipped for that. big red flag on the 2025 product. when i was finished and ready to efile i was stuck in some rabbit hole about a $40 refund processing fee. This was either a dishonest attempt to get distracted filers to pay a unnecessary fee or a poorly worded and timed instruction page.

The performance of Premier was reasonably good. However, Intuit was sloppy in not including guidance on required documentation for Schedule D. No warning was given regarding the necessity of reporting non-covered sales on Form 8949 before e-filing. Consequently I now have to submit paper copies said form. Sloppy.

Every year Turbotax continues to get more and more frustrating. Endless popups to try to sell add ons. Poor directions. Forcing me through interviews I don't need. I am beginning to think I should switch to a different option or just pay a professional.

At least 5 times while going through the step-by-step process, my screen froze and I had to close the program and restart. Also, when I saved the file and would come back, I'd have to start from the beginning again instead of TT holding my place. I didn't like that, this year, I had to upgrade to Premier because I had a 1099B (which I also had previous years and did not need to upgrade). I don't like the new format entering 1099 forms (those silly boxes - why couldn't TT know I was filing an individual return since that's the software I was using??) So much was just clunky this year. Not a fan - after many many years of using TT, I'm considering changing to something else in the future.

turbotax works WAY too hard to transfer people to the online version of their product. It gives the impression that you want to own our private information. It makes turbotax look bad and gives me personally the idea that you have bad intentions. And when people's private information is involved, especially where the IRS may be concerned, it is a complete turn-off.

My fault for waiting so long to file however. it would be great if you guys did support these older years of turbo tax and at least let them connect to the server! Absolutely zero help in getting them to work. But I did manage. Just a thought. I love turbotax programs... I have been using it since 2001

You have made filing much more difficult this year. I've used Turbo Tax Premier Desktop for many many years and have always had the ability to save PDF version or text version on my computer (not on your online listing). This year, every time I attempt, to do that, you ask me to sign in and then start to make things more difficult.

Have been using turbo tax for approximately 20 years. I purchase the Premier version.This year it has less features on various levels, Ex: they took out the donation value calculation program. It makes it MUCH HARDER to do taxes without it. There are also glitches within the program. Ex: It asks me if I want to file a Washington State tax return, and that I can't e-file because of this WA thing. I do not have anything to do with Washington state. This year it also gives HUGE RED BOXES and CAUTION SIGNS. Do they not understand how STRESSFUL it is that these keep popping up?? Who in their company thought this would be a good/helpful idea? This guarantees continued stress in an already tension filled situation. For as much $$ that we pay for this program it should be better and less glitchy!! DO BETTER TURBO TAX

E-filing was tedious. It required a passkey to gain access to Turbotax in order to pay by credit card. Once paid, it took 3 times to check for updates, and then the Turbotax servers were busy! Very frustrating. Regarding the program, there were no provisions to see where numbers were coming from nor to edit, as in the older versions.