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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,743 ratings5,743 reviews
  1. 5 stars42% (2,395)
  2. 4 stars25% (1,423)
  3. 3 stars17% (969)
  4. 2 stars8% (442)
  5. 1 star9% (514)

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Showing 201-210 of 5,743 reviews
Apr 16, 2026
Reviewer name: Citationjet2
4 out of 5 stars
4 out of 5 stars review

Turbo Tax has changed - some steps harder

This year the inputting of data for stocks, dividends and interest was harder. The "Bubbles" were harder to navigate making it necessary to move down the list after entering each set of data. The option to enter data myself was not offered as last year so I had to navigate through the download portion to enter the data myself. As far as stock sales that section was horrible - I couldn't see what I had already entered so I ended up entering stock sales twice!! Offer an option to self-enter data early and keep the option of if the user wishes to do so. I particularly was surprised with the added charge of $40.00 as a download fee. I was told that my first state return would be free but when it came time to submit the state for free I was charged $20.00. Nickle and diming folks after they selected e-filing was not a favorite part of the process. Next year I will file by mailing it myself to avoid these fees!! Other than that, most everything went well as i've otherwise grown to expect out of Turbo Tax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 2, 2026
Reviewer name: KineticDeRogue
5 out of 5 stars
5 out of 5 stars review

It just works.

I completed my 1040-SR quite easily and without any problems. The question and answer sessions were very helpful with directing my efforts and I like working with their list of topics. I was able to use all the features of the program while also employing screen enlargement accessibility features on my MacOS laptop.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Apr 13, 2026
Reviewer name: maths2222
1 out of 5 stars
1 out of 5 stars review

Terrible payment process - stealing money

You need to fix your credit card payment process - it's been an issue for years and people are very frustrated and feel cheated. I tried so many times and your software would not work. I just had to spend $70 to use my federal refund vs. $15 for using my credit card. SHAME ON YOU!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: scipiobb
3 out of 5 stars
3 out of 5 stars review

Not bad but not close to 100%

You have a bug with 882, part 2, line B is not getting populated. Took me a long time to figure that out... Was not fun. Also, I could not file jointly married for federal and seperatly for state. The state pipeline just didn't ask me about my wife seperatly from myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 14, 2026
Reviewer name: TTDrew
4 out of 5 stars
4 out of 5 stars review

Needs Modification

Basically good, but a few items need fixing. When exploring on my own, after finishing each section, top of page is initiated. This is confusing because one looses focus All medical amount lines will not accept an entry. Must use form itself. Foreign Tax can use Schedule A or Form 1116. A good way to choose is needed without going to the form itself.to enter. Under Deductions and Refund Amount from previous year applied to present year, should have been entered automatically when transfer was made from previous year at the start.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 13, 2026
Reviewer name: MMEM60
3 out of 5 stars
3 out of 5 stars review

Turbo Tax

The program is no longer user friendly. I had several questions to inquire about, but the program would not allow me to research the questions instead the program would continuously go to chat bot. I like to read not ... I also used the online program and was 100% unsatisfied so I purchased the desk top version. I may look into other programs available for next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: required nickname 77
3 out of 5 stars
3 out of 5 stars review

Thing turbo tax need to fix

If I use Turbo tax year after year, why do I need to look up past years information, the software should be able to do that for me. Also, I don't like the fact that once I answer a question in a section and I revisit it I have to answer the same question again, please fix this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Reviewer name: Turbo_Tax_Doug
5 out of 5 stars
5 out of 5 stars review

Turbo Tax make taxes easier

I have been using Turbo Tax for several years and I am pretty happy with it. I like the features which allows one to scan W-2's and quickly import all information into the return. I also like the feature that allows me to import all my tax documents from my brokerage firms, simplifying the filing process. This year I purchase the live tax advice and I am pretty ha[ppy with it. Once I requested advice while preparing my return, I got a phone call in a fairly reasonable amount of time. Overall, pretty satisfied would Turbo Tax and would recommend it to others.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 28, 2026
Reviewer name: Ozzy11111111
3 out of 5 stars
3 out of 5 stars review

Problems efiling federal and state taxes

This year had trouble with inputs of energy efficiency improvements claim credit. Turbo tax couldn't efile the taxes due to an error Had to delete the entry in order to efile loosing $600 credits. Also on the State efile (Alabama) I was keep getting an error on non resident form (I've been filing the same way every year). Tried multiple times until finally got through. Not sure will use turbotax next year for 2026 taxes

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: cjassant
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Wanted More Money to E-File Return

After completing it would not let me e-file. I got a message "You've reached your e-file limit. the IRS only allows 5 returns to be e-filled with personal tax software. Everywhere I turned TURBO TAX was only wanting more and more money to be spent with them. So, the Features that were advertised were not available.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382