State Filing section buggy. Requires sign-in even using installed software version. No way to exit short of signing in (didn't have a sign-in) or hard cancelling, which I had to do from task manager. And presses hard to do state filing even though WA doesn't have state income tax. Pretty stupid. Should be able to take "NO" for an answer. "Senior discount" new this year. Some explanation would be good. Spent an inordinate amount of time trying to find where that came from; whether was accurate.

1. TurboTax has trouble calculating the tax for the sale of my business in California with my being a resident of Florida currently. It double taxed the income because of interview process errors. 2. The cost of the product is way out of line. 3. You did away with It's Deductible which removed a feature from TurboTax that had to be replaced by other efforts.

I've been using Turbotax for several years (my first was 2021, when I decided I didn't need an accountant) I was happy due to how user friendly the system was. It actually guided me step by step with absolute clarity. THIS YEAR'S VERSION, 2025 PREMIER, IS MUCH MORE CONFUSING. I HAD TO GO BACK AND FORTH MANY TIMES. And I am not yet sure that all the information I entered was correct. Not the number itself but the type ofinfo required.

I have used turbo tax for 20+ years. This year I ran into an issue in which the turbo tax software had a glitch that caused me to have to file my return by paper. (It claims that I needed a form 7220 and this form is not supported. I do NOT need the form 7220 as my solar project was under 1 MW of output. I buy turbo tax to be able to file electronically. I also paid an additional $60 for expert help. All experts I talked to agreed that I was right, I did not need form 7220 but they had no fix for the issue and therefore I had to file a paper return. I would like a refund of the $83.00 I paid for turbo tax plus the $60 I paid for expert help.

We use the Premier for residential rentals and the depreciation was held up. We signed up for updates to advise when it was ready. We did not get an updates until I went into the community to see if that was helpful. I took some time but I thought the comments meant it was ready and it was.

IT WOULD NOT TRANSFER FROM MY 2024 TURBOTAX RETURN IT WOULD NOT EFILE. UPDATE NEEDED. IT SAYS TO GO TO THE "online menu" FOR UPDATE. BUT GIVE NO CLUE AS TO WHERE THAT MENU IS LOCaTE ONLINE IT CHARGE $15 FOR EFILE OF STATE RETURN, WHICH IT FAILED TO TRANSMIT I AM A 15 YEAR CUSTOMER OF TT

This is my third year using desktop TurboTax Premier, and I have noticed that the process of completing my return is taking longer and becoming more tedious. While it’s true that the IRS introduces more and longer forms each year, TurboTax is not developing enough time saving procedures to offset the increased time consumption from the new complexities. This is important to me because the primary reason I began using TurboTax was to reduce the burden of importing detailed information on capital gains, qualified dividends, and foreign taxes. Here are some examples of what would be more helpful to me: The system does not automatically gather all the information from prior TurboTax returns that it can. I prefer that every question on every page in EasyStep displays the value, information, or response I provided in the prior tax year. Search Topics tab is not useful to me. It requires users to use the exact IRA or TurboTax terminology to find a topic, for example “Nondeductible IRA” gets a hit, but “IRA nondeductible” or “nontaxable IRA portion” don’t. Queries beginning, “form for xyz“ also don’t yield results. I wanted to use this tab to jump to specific entries that needed checking or change in EasyStep or to directly access a specific document in the Forms section. I believe adding a bit of AI to the search routine would greatly assist users in navigating to specific parts of the application. When I return to a topic I previously completed it’s for one of two reasons. Sometimes I misunderstood a category and I need to start over, but more often, I need to change the data I entered in a specific field, such as including or omitting some components of cost in a total cost. In the EasyStep topics that have a series of prerequisite questions about the data that will be input later, users are forced to tab through or re-answer those questions before correcting the data. Answering those prerequisite questions are some of the most monotonous chores in all of tax preparation, and anyway that minimizes this repetition would be a big improvement. When saving tax documents, I want to save four different documents separately. 1) the exact set of pages submitted to the IRS 2) the exact set of pages submitted to the state tax authority 3) every page in 1) plus any other worksheets, schedules, forms, addendums, summaries, or reports used to calculate the Federal tax return 4) every page in 2) plus any other worksheets, schedules, forms, addendums, summaries, or reports used to calculate the state tax return

Newer format is a bit confusing to an older generation. I tried the online version but didn't like that I couldn't save the tax form on my computer...or at least I couldn't figure it out. I've been purchasing the desktop version for years so I can file my daughter and son-in-law's taxes for them. Online version didn't lend itself well to that application.

It would be nice to see examples of completed forms I'm working on ---it would be nice to know how to make corrections without guessing.. Also...I wasn't sure if corrections I made took care of errors correctly... a positive response/example would helpful.

I bought a new computer to be able house Turbo Tax 2025. I have used it for many years. All my files were transferred with the correct endings to saved files. Still, my data did not transfer from 2024 to 2025. The answer from AI after several in effective ideas was to enter the data myself. It seemed insulting. On my state return, I had to report numbers lower than actual, to make the program accept the math. It was only a difference of $16, but it was a hassle to find the error.