After using TurboTax product for decades, I'm going to switch services. Trying to file my State tax for the $25 fee was impossible! I kept getting a "slight snag" loop and had to pay $65 from my Federal refund to e-file my taxes. Very frustrating!!!!!

What would be a nice addition is a feature for importing things like a .csv file or an Excel file for areas where were may be a lot of entries like donated items, etc. Also there were several imports from institutions that it then still asked me all kinds of questions on. That's why buy the product and do the import, so IT can handle that from. Not so I can spend hours searching through PDF files of the data it supposedly already imported.

In years past, I have consistently rated TTP with a 5 Star rating, but I'm only giving it 4 Stars because I had several problems with entering data. The section dealing with my 1099R had to be revisited several times in order to update the 2025 figures. And during one of the attempts, I completely killed my entire return and sent me back to "start a new return", a most distressing occurrence!!! I am not happy with all the revised format changes because I have been using TTP for many years now and I found the new formatting to be cumbersome to use. Otherwise, I am pleased with the product overall, as I have been in the past. I would have given 3 Stars because of my level of frustration, but felt that would have been too harsh on ths excellent product.

Was really disappointed in abrupt removal of the charitable donation estimation tool that I have relied on for years. In addition, I remain frustrated with the flow of walk-me-through for college costs and associated 529 withdrawals. Its very confusing. Final point is tax help--- i ended up using ChatGPT for research on specific topics. So much easier than the Intuit resources.

It is become increasingly non-user friendly. For instance, I needed to see the year over year comparison. It is no where to be found. When I did a search that did not prove successful. Now, there is glitch E-filing and I have no idea why. Even a glitch typing this review where words are appearing and disappearing. Sigh

When you use the guide me through everything feature and finish a section it throws you to the top of the page which you then have to scroll down to where you were. Makes for a lot of wasted time scrolling down plus the confusion of thinking you are in the wrong place. Turbo tax in the beginning did put you back at the bottom and was easy to get to your next subject.

I am a long-time TurboTax customer (since 1998) and am disappointed in this year's version. The product brought forward 1099-INT & 1099-DIV from last year, but when I downloaded the information from the same bank & investment companies, new entries were added to TurboTax and I had to delete the entries brought forward from last year. Also, the feature to add additional details was problematic, usually didn't work in "Step-by-Step" mode. So I had to go to "Form" mode to add the information. Plus, marking an amount as estimated didn't work the same or as well as in past years.

I was pleased with TurboTax until I got to the filing section. I had to file a print copy of my federal return since I had to include Form 5329 and supporting documents. But I wanted to e-file my state return. For some reason, TurboTax would not let me do this.

It would be nice to see examples of completed forms I'm working on ---it would be nice to know how to make corrections without guessing.. Also...I wasn't sure if corrections I made took care of errors correctly... a positive response/example would helpful.

Fairly difficult to use, does not import all data from various 1099 forms. Help is often not available or does not address the topic at hand. There is no summary of all data from 1099 forms, so I can't easily compare the data it imported with my 1099 forms. Other things are confusing, like why are estimated state taxes paid entered in a different place than state taxes paid?