TurboTax Premier is easy to use. I always use the step-by-step instructions to fill out the forms. I have one complaint. I can download my information from my financial institutions as PDFs. Why can't I use these PDFs to import my information into TurboTax. I don't feel comfortable allowing TurboTax to log into and to access my data directly. I feel security breaches could occur during the import process. TurboTax had to access my information twice (2 divisions) even though my information is in the same main institution. Oh, it took a long time to select a unique nickname - please review this.

TurboTax should have warned me that the IRS was not accepting returns with an energy-saving credit and when to expect to file. Intuit must have known about this prior to March 4 when my return bounced. Now I have waited until the date TurboTax supplied after the bounce, and I'll see if the return is accepted.

It works, but still too many annoying aspects like (1) when entering figures in Forms mode it often bounces out of current form when you hit enter (and sometimes when hit tab) to go to the next entry and (2) still too many places where you can't "drill down" to see where a total on a form comes from (you should always be able to go to a source of a total figure).

This year's release went much more gooey in entering some of the data. It doesn't include a cross-check to the forms we have, which are pretty prescript in the fields (1099 forms in particular). The gooey interface questions are way too subjective.

I do my return as well as my daughters. Turbo tax confuses the states and I lost out on my one free state because it drew from my daughter's return - a state where I don't file. When I go to e-file my returns the list includes the state my daughter lives in and when I go to e-file her returns the list includes the several states I file in. The returns should be maintained completely separately.

I was unable to successfully complete the Foreign Tax Credit topic using the interview process. The solution, both this year and last, was to call technical support and their solution was to consolidate the entries and directly edit form 1116 which is basically a workaround. This year that process was made infinitely more difficult because of the AI bot that answered the phone and whose mission was to keep me away from a real person for as long as possible. I'm a long time user and am disappointed that this problem continues to exist.

Generally easy to use, but you must know your situation and not just follow the program blindly. Review the actual tax forms to ensure how you answered questions is what you intended. Recommend reading the actual tax pub for any situation you are unsure of.

The "guided" option for data entry was clunky and confusing. Did not seem to follow a logical sequence - jumped from one 1099-DIV to another. Seemed to be easier if I just entered all the data from one company's set of 1099 forms at a time. Going back and forth between individual companies 1099 forms was confusing and the process could been better designed.

We have used Turbotax for decades. The program isn't quite as easy to use as it used to be, but we continue to like and use the desktop product. Certainly no comparison to trying to do this manually, as we have a lot of deductions and other credits. I feel confident knowing I don't have to check my own math with the calculations being done for us.

I had trouble importing from my brokerage firm Wells Fargo. I engaged an expert that told me that I might have to input my data manually. I waited a week and tried again. This time I could not import a 1099B without upgrading to Premier. After the upgrade, everything seemed to run fine. I have been using the product for about 20 years I think perhaps more.