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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 181-190 of 5,689 reviews
Mar 19, 2026
Reviewer name: LarryfromVA
4 out of 5 stars
4 out of 5 stars review

Problem with edit button on 1099 screen

Had a slight problem with reporting 1099 information. My previous year 1099 suppliers list was pre-populated (as in years past), but I was unable to edit them to report this years data. In other words, the edit button did not work and so I had to reenter the institution information fresh, then delete the same pre-populated institution, since I couldn't edit it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 13, 2026
Reviewer name: Jlomba
4 out of 5 stars
4 out of 5 stars review

Leave a trail

Need to know, in the calculations, what numbers that you entered are being used. I didn't see anywhere, as the system walked me through, the payments I already to the feds and states being taken into account to come up with what I owe. It should be easy to follow where the numbers you inputting are going.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 3, 2026
Reviewer name: Justanoldfart
3 out of 5 stars
3 out of 5 stars review

Some improvements are in order

TurboTax Premier should offer more detailed advice on topics such as how to determine RMDs, whether RMDs are even required for defined-benefit pensions, how to deal with the foreign dividend tax, etc. Also, it would help a lot to include an introductory set of questions about whether the hassle of itemizing deductions is worth it. This would have saved me a couple of hours of data entry this year and last. And I live in a state with no income tax, so all of that is a waste of time.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 28, 2026
Reviewer name: TAnn2
2 out of 5 stars
2 out of 5 stars review

I had a lot of trouble with Turbo Tax this yeare

I've been using Turbo Tax for years. Ths was the first time that I encountered many, many problems. I ended up holding for up top 30 minutes on 5 different occasions in order to complete my income tax returns this year. I think that next year, I'll be looking for another product to help with taxes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: lgoldy
1 out of 5 stars
1 out of 5 stars review

Have multiple states, don't use turbo tax

i USED THE online version and after working with a TurboTax employee, the file disappeared and i was forced to pay for the desktop version , I spent 2 1/2 hours last night with a wonderful person, and in the morning the file was there....but now I am trying to file the return and it is not working. I have always used turbo tax, but this experience is terrible

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Z888
5 out of 5 stars
5 out of 5 stars review

Desktop TurboTax much better than online version

I started with TurboTax online and quickly found deficiencies. You can't easily use it to create a per forma return. Portions of the programs didn't provide enough information/assistance. Download information couldn't be easily moved between the desktop and online versions. I stopped using the online version and moved back to the desktop version which in much more helpful when completing your tax return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 14, 2026
Reviewer name: TTDrew
4 out of 5 stars
4 out of 5 stars review

Needs Modification

Basically good, but a few items need fixing. When exploring on my own, after finishing each section, top of page is initiated. This is confusing because one looses focus All medical amount lines will not accept an entry. Must use form itself. Foreign Tax can use Schedule A or Form 1116. A good way to choose is needed without going to the form itself.to enter. Under Deductions and Refund Amount from previous year applied to present year, should have been entered automatically when transfer was made from previous year at the start.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 13, 2026
Reviewer name: dZ82937493287
1 out of 5 stars
1 out of 5 stars review

program crashing

your program crashes on people when it is trying to transmit after people sent hours on it. Also, why won't it all you to just upload forms that can't be imported so they do not have to mailed. The import function only allows you from a limited amount of companies.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 28, 2026
Reviewer name: JoyceHC
4 out of 5 stars
4 out of 5 stars review

TurboTax and state e-filing

I was pleased with TurboTax until I got to the filing section. I had to file a print copy of my federal return since I had to include Form 5329 and supporting documents. But I wanted to e-file my state return. For some reason, TurboTax would not let me do this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 27, 2026
Reviewer name: Disgruntled Dad
3 out of 5 stars
3 out of 5 stars review

Needs Work. AI will be a strong competitor

Not very user friendly. There should be additional guidance or an explanation on each page. Biggest complaint is when filing in multiple states. I have a rental in another state. I had to keep switching back and forth from the federal return to the other state return so I could manually input information on the state return that was already included on the federal return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382