Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,743 ratings5,743 reviews
  1. 5 stars42% (2,395)
  2. 4 stars25% (1,423)
  3. 3 stars17% (969)
  4. 2 stars8% (442)
  5. 1 star9% (514)

Member photos

Sort by |
Showing 181-190 of 5,743 reviews
Apr 10, 2026
Reviewer name: TaxFrustrated1
2 out of 5 stars
2 out of 5 stars review

TurboTax (desktop at least) is going down hill

The 2025 desktop version is poorly done, made useless changes to the pages for data entry that made it harder to enter, such as Form 1099R's. On top of that, it lists all 1099R's only by the first given entry name, even though I have three seperate/different forms to report (from Fidelity Investments, given as "National Financial Services"), so when TurboTax does an error check and says it needs to be corrected, I don't know which of the three it is talking about!! Also, the import function didn't operate properly, as these 1099Rs should all have been imported when I imported my records from Fidelity, as well as other financial institutions, I had to add them all manually!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: MJF3
1 out of 5 stars
1 out of 5 stars review

Turbo tax wouldn't correct their software bug.

I have used turbo tax for 20+ years. This year I ran into an issue in which the turbo tax software had a glitch that caused me to have to file my return by paper. (It claims that I needed a form 7220 and this form is not supported. I do NOT need the form 7220 as my solar project was under 1 MW of output. I buy turbo tax to be able to file electronically. I also paid an additional $60 for expert help. All experts I talked to agreed that I was right, I did not need form 7220 but they had no fix for the issue and therefore I had to file a paper return. I would like a refund of the $83.00 I paid for turbo tax plus the $60 I paid for expert help.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 3, 2026
Reviewer name: KAS in OR
4 out of 5 stars
4 out of 5 stars review

Mostly helpful, but problems with accuracy.

In general I am greatful for Turbotax for someone with a few complications to my tax return (rental property, inherited Roth IRAs). However, Turbotax failed to carry over a home energy tax credit from last year, that I might have missed if I weren't paying close attention. It also raised questions during the "Smart Check" that were very, very difficult to figure out, and which required me to go back and forth with experts through the TT question and answer, over the course of more than a week. How I answered the questions made a difference of mor than $1,300 in my federal tax liability, so it mattered. I do think there are problems with the program, its accuracy and its clarity. But I appreciated the help from the experts.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 12, 2026
Reviewer name: Turbo_Tax_Doug
5 out of 5 stars
5 out of 5 stars review

Turbo Tax make taxes easier

I have been using Turbo Tax for several years and I am pretty happy with it. I like the features which allows one to scan W-2's and quickly import all information into the return. I also like the feature that allows me to import all my tax documents from my brokerage firms, simplifying the filing process. This year I purchase the live tax advice and I am pretty ha[ppy with it. Once I requested advice while preparing my return, I got a phone call in a fairly reasonable amount of time. Overall, pretty satisfied would Turbo Tax and would recommend it to others.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 1, 2026
Reviewer name: Arkling
3 out of 5 stars
3 out of 5 stars review

It is fine, It does what it has done for decades.

What would be a nice addition is a feature for importing things like a .csv file or an Excel file for areas where were may be a lot of entries like donated items, etc. Also there were several imports from institutions that it then still asked me all kinds of questions on. That's why buy the product and do the import, so IT can handle that from. Not so I can spend hours searching through PDF files of the data it supposedly already imported.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: RTSWIE
5 out of 5 stars
5 out of 5 stars review

TT for Mac - Easy Prep

So the Mac version of Premiere seems to cover all the basesSo the Mack version of premiere seems to cover all the bases forSo the Mac version of premier seems to cover all the bases for our particular tax situation. It ensures you cover all the bases and don't skip anythingIt ensures you cover all the bases and don't skip anything that youIt ensures you cover all the bases and don't skip anything that you should.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: Mason6263
4 out of 5 stars
4 out of 5 stars review

Easy P-Z. Disliked state e-file fee.

The download process was smooth and simple. TurboTax guidance is efficient and typically easy to understand. The ability to import documents is a particularly helpful feature. Per the review process, our taxes are done accurately and have little risk of being audited. The e-file process was easy. The only objectionable aspect was the electronic filing fee for the state return, so we chose to file a paper copy. It seems to us that once we've paid for the product, we should incur an additional expense to e-file the state return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Feb 21, 2026
Reviewer name: Boz Original
3 out of 5 stars
3 out of 5 stars review

Turbo Tax - Not as good as it once ways.

It seems ever since Turbo Tax went to "download only" program, it does not work as well. Will not import from financial institutions which is extremely annoying. Constantly telling me I am not online. I have to try numerous times to login in to my account. I paid for the state return. When I was directed back to the e-file page, I was told that I had not paid. I had to log out and log back in. This program seems to have tons of bugs. I hope they are working on it!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 13, 2026
Reviewer name: Dart 51
5 out of 5 stars
5 out of 5 stars review

Avoidable e-filing pitfall

I have used Turbo Tax for over 10 years and am very pleased with the product. However, I had a significant issue this year when I tried to e-file a federal return for my daughter and son-in-law. I made the mistake of e-filing a federal return for their 16 year old daughter before e-filing the joint return for her parents. Due to this timing, the IRS rejected the parents' joint return and they have to file paper copies for both Federal and state. The Turbo Tax specialist that I spoke with said this situation with rejected e-file returns happens quite frequently. If that is the case, an advance warning within the Turbo Tax software would be helpful to help other parents easier avoid this frustrating and time consuming pitfall.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 21, 2026
Reviewer name: Two Butt
5 out of 5 stars
5 out of 5 stars review

It helped me get the maximum refund.

So far as I can tell, it is Accurate, although I do have a question about the US Savings bonds Interest, I reported interest year to date from Treasury Direct Web Site, but it did not show up as taxable income. It was compatible with my Windows 11 program. I did not use any of the additional Features except for Audit Defense. The Interface was not a problem. I did not use the Support feature.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.