Used it since early 90's have been hooked on the suit. However the dialog boxes for the download version State Filing Payment screen needs to be fixed. They will not size/scale and the continue button get hidden behind the MS tray. When screen is set to certain resolutions, it will causes dialog box navigation issues

I do my return as well as my daughters. Turbo tax confuses the states and I lost out on my one free state because it drew from my daughter's return - a state where I don't file. When I go to e-file my returns the list includes the state my daughter lives in and when I go to e-file her returns the list includes the several states I file in. The returns should be maintained completely separately.

Awful. - constantly trying to upsell - asks for tons of hard to find information only to report it couldn't be used. And it knew that before asking. Complete waste of time. - Making us repeat entering information it already has. Such as asking if we'd use the same direct deposit account, then asking us for account and routing anyway! Thats crazy. Not useful. - Misleading at times. Asking for information during review that it already has, in obscure ways while trying to upsell. - No linux version. Requiring Windows 11. - Online version didn't support all forms we needed. 5329 for missed RMD.

Generally easy to use, but you must know your situation and not just follow the program blindly. Review the actual tax forms to ensure how you answered questions is what you intended. Recommend reading the actual tax pub for any situation you are unsure of.

I wanted to use the online version for the first time this year (free filing of State return). I didn't because it doesn't include the "forms" method of entry. If you have just a little knowledge of taxes, entering exactly what arrives on each form is a piece of cake. No worthless wandering through a zillion questions unrelated to your own circumstances. It was well worth my $20 to do my return on my desktop and use "forms."

We've been trying to e-file our State of Wisconsin taxes for over 2 weeks. They keep getting rejected. The State of Wisconsin helped us correct the first error but the later rejections give no reason. The State of Wisconsin keeps telling us that TurboTax has to up date their software to reflect how Wisconsin is handling Retiree's income and to wait a couple of days and refile. The first up date was supposed to be on 2/13/2026 & the last update was yesterday 2/20/2026. We refile & keep getting rejected. No reasons as to why we are getting rejected. Could you please fix the problem? Getting real tired of the process & I am not a happy camper.

At the beginning I was having trouble downloading TurboTax to my desktop because I was trying to install the "Mac" app on my "Windows" PC. After the second call into TurboTax, I was able to speak with an American that had a good phone connection. It was smooth sailing after that.

I would prefer better information and direction on 1098-T and 1099-Q information. The software is not particularly clear when it comes to 1098-T data that is split across the current tax year and subsequent tax year. I would also prefer more direction regarding work in another state other than my state of residency.

I have used Turbo Tax since it's beginning when it was on many small disks I would load into a very small Mac. It has greatly improved over the many years but can still use more improvement. It needs to handle K=1 forms better. Also there are many financial institutions that cannot download info directly to Turbo Tax. Some information from the previous year such as prior depreciation does not carry over to the new year.

Didn't need any help with return. Had a terrible experience with logging in the first time. I find it confusing on having to go through Intuit to the login into Turbo. Every year it takes me about 4 hours to do it. I would appreciate it if you can give more explanation or make it simpler.