I am upset that I still needed to print another form when I had tax due. If I would have known this I would have printed my whole return out and saved the $60 processing fee to e-file my entire return. Defeats the purpose of being quick.

On average easy to use. If you have complex taxes and need to jump to specific forms and fields, it can be challenging to get instructions for that field explaining exactly what is required for correction.

There was too much time and energy spent trying to sell me additional products, and not just doing what I bought the product for. That made the experience unnecessarily unpleasant.

You are ripping me off. I paid for premium version of software, and end up paying extra $100. I had to pay for two states and there was fees to file even after I bought two state forms from you.

Difficulty knowing where each amount entered in the tax forms is coming from. Would like to be able to click on an amount in the form and get an explanation how that amount was calculated.

Unless you willing to pay for a professional tax preparer, TurboTax is the only way to go. But there are some minor items that should be better clarified.

Person on the Return, I keep getting error message for my DEPENDENT and I don't know how to fix. I have been using Turbo Tax for over 14 years and NEVER have I been so frustrated !!!!

You don't ask for a government pin before filing. Then you file and the return gets rejected. Then for a non teck type it is a nightmare trying to add it to Turbotax. Why?

importing stock trades has always been flawless. It would be disasterous if i had to type in every trade. They never do a professional job with the alabama program though, i imagine they spend more effort on the big states.

It was helpful and was easy to use. I do not like filling out this survey. It should be voluntary and I would have been glad to do it, but you are forcing me to fill this out.