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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,769 ratings5,769 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (975)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 2,051-2,060 of 5,769 reviews
Apr 11, 2026
Reviewer name: Federal Extension
1 out of 5 stars
1 out of 5 stars review

Filing an extension using TurboTax Desktop is not

I followed the instructions in Search to file an extension, but the instructions do not work. Also, when I search for Form 4868 it has a different payment value than the desktop application for my federal taxes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: DrWeaver
3 out of 5 stars
3 out of 5 stars review

Some years Turbo Tax is great but not this year.

There as a glitch that made me enter a value three different times. Also my pin did not go through IND-181-01 - The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing requiring me to refile.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 8, 2026
Reviewer name: TalionBirghtblade47
4 out of 5 stars
4 out of 5 stars review

Upgrading the middle of use is not a good thing

Upgrading while in the middle of using the desktop version was not a good experience. I upgraded from TurboTax Deluxe to Premier, but there were still prompts asking me to upgrade to premier in places after the upgrade was complete.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 6, 2026
Reviewer name: VDunc121
5 out of 5 stars
5 out of 5 stars review

Love Turbo Tax

I've been using Turbo Tax for years for me and my family. Love how easily the prior years' info transfers to current year. Turbo Tax makes tax season less stressful.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 11, 2026
Reviewer name: marymississippi
3 out of 5 stars
3 out of 5 stars review

charges are ridiculous

why is there a $40 refund charge when i already paid almost $90 just to use the program also why did i have to pay $25 to file a state return when that is suppose to be free???? very disappointed

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Matt USMC
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Great!!!

This was easy, through and I felt confident that all areas were covered and I got the max return possible. I also liked the Audit Defense service as well. I purchase this every year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.

Mar 21, 2026
Reviewer name: phillie27
5 out of 5 stars
5 out of 5 stars review

Using TURBO TAX PREMIER for well over a decade

TURBO TAX has made a complicated process doable for me for 15 years! Situations change but i am always walked through everything and I am always confident that everything is done correctly.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 3, 2026
Reviewer name: Eagle275
4 out of 5 stars
4 out of 5 stars review

It seems foolproof

I did feel like there have been some changes that make it a bit confusing compared to the past years but maybe it is just the change that gets me. I will certainly do turbo tax next year if all is well this year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 5, 2026
Reviewer name: Kevin 50
5 out of 5 stars
5 out of 5 stars review

Turbo tax worked great!

Great product overall. I did have a bit of trouble understanding the difference between a "Foreign Account" and foreign assets managed by a US broker.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 12, 2026
Reviewer name: John 123456789
5 out of 5 stars
5 out of 5 stars review

Longtime user of TurboTax.

I did not request any support because it looks like you did away with being able to ask a simple question for free and if I needed an answer to a simple question it was going to cost me $60.00.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382