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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,769 ratings5,769 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (975)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 2,041-2,050 of 5,769 reviews
Apr 16, 2026
Reviewer name: TonyTheTiger69
4 out of 5 stars
4 out of 5 stars review

Desktop version increasingly outdated

desktop version needs update - does not allow auto- import of 1099 (all info must be manually typed in) online version not available for previous years (not usable for updates later)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: Joanne D
4 out of 5 stars
4 out of 5 stars review

Turbo Tax glitch

There is no line item in the NYS tax return to add back contributions to NYS ERS. It's reported on Form W-2, box 12e, but it's not linking to the proper line in the NYS tax return. I have to add it back in Line 22-Other.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 11, 2026
Reviewer name: MYLA1751
5 out of 5 stars
5 out of 5 stars review

GREAT ASSISTANCE IN FILING YOUR TAXES

I have used TurboTax for several years and highly recommend it to file taxes. It is reasonably priced and easy to use. I have never had a problem with using TurboTax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 13, 2026
Reviewer name: MicMor
3 out of 5 stars
3 out of 5 stars review

Turbotax Deluxe Premier needs improvement.

Have been using Turbotax for years and this Deluxe Premier was the worst. hard to edit or delete some fields, printing was not straightforward - ended up in a loop. Never hd these problems before.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: 3 time user
4 out of 5 stars
4 out of 5 stars review

Support and how toos, not good

It is too hard to get help and technical support does not exist. Documentation on how toos should exist and be easy to find for items like how to create mfs and convert to mfj.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
Reviewer name: cf401
3 out of 5 stars
3 out of 5 stars review

1099R glitch

big problem with 1099R entries. TT looking for info not on 1099 and therefore not allowing me to file until i put in numbers myself. big glitch. glad others had the same issue and suggested the workaround.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 11, 2026
Reviewer name: TLFLMO
3 out of 5 stars
3 out of 5 stars review

hard to get a human by phone

I had problems this year. the drop down screen for my financial intuitions. Had left off 4 of the banks i use. I found it hard to contact turbo tax by phone. hard to get a live person.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 14, 2026
Reviewer name: LLoweeee
3 out of 5 stars
3 out of 5 stars review

Program Error

program does not transfer ira conversion to roth correctly in the AL state tax forms. I had to google how to fix and manually adjust the state return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: LunarFlyer
5 out of 5 stars
5 out of 5 stars review

30 Years Accurate and Thorough

Since 1995, I have used TurboTax to do my taxes. 30 years of accurate, detailed federal and state taxes. My wife and I both worked and we each had our own business. I have been able to do them all in TurboTax Premier. I would never change.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 24, 2026
Reviewer name: Review0324
4 out of 5 stars
4 out of 5 stars review

IRA import problem

Importing my IRAs was a confusing process. If I attempted to review the imported data all fields were blank. If I then filled the data all amounts were doubled.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.