I found the flow of the topics and questions made sense and kept me on track. I did have an issue with 1099-R box 14 but just continued to ask questions and received the answer - LOOK AT BOC 16.

the place to enter room and board charges for my student son was added very late (maybe march 1sst week) in 2025 Turbo Tax. Need to have these basic things in Turbo Tax right from fist release of the software.

The program has become harder to use, and less user-friendly with importing financial data. What happened to the days when all I needed was a control number to retrieve my information?

We had an issue with this years edition and called the helpnumber. The person who helped us stayed on the line with me for almost an hour to fix the issue. She was great (sorry i did not get her name).

I cannot imagine preparing my return manually. It saves countless hours of my time. It gives me confidence that all the required information is included.

I love using Turbotax, it explains things well. The only thing that I don't like is that when you return to the returns, boxes that you previously checked show unchecked. I have complained about that in the past, but maybe it fell on deaf ears.

I vastly preferred the desktop version of the software when compared to the online version. It was much clearer and allowed for better reference to prior tax years.

When entering information from w-2's or 1099's, if I choose to enter the information myself stop asking if I want to have Turbo Tax automatically get the information from the source after I answer I want to enter my own information three times.

The personal help was good but Turbo Tax didn't support Form 8621 so I had to Mail in return. Will not use in future if they don't fix this shortcoming

I love this software. I have been using it for years. It is so intuitive and easy to use. Thank you for providing such a great product to make a complicated task more simple.