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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,921-1,930 of 5,680 reviews
Mar 2, 2026
Reviewer name: allanzr
2 out of 5 stars
2 out of 5 stars review

TurboTax Help Menu needs work

TurboTax is good unless you have a question. Getting the correct answer is extremely difficult, not clear and, in some cases, outdated. I upgraded to Premier based on the advice when in fact I didn't need to.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 28, 2026
Reviewer name: Djw712
5 out of 5 stars
5 out of 5 stars review

Turbo Tax makes it easy

I have been using turbo tax for years and this year I was expecting it to be more complicated with all of the recent changes. It was as simple as it has always been.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Apr 14, 2026
Reviewer name: kyparissiotes
4 out of 5 stars
4 out of 5 stars review

Very satisfied

Overall I am very satisfied with TurboTax Premier; I have used it for many years now. Occasionally there are small problems for the user, but this is due more to the complexity of the tax code than to any inherent problems with the software itself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 29, 2026
Reviewer name: Honestraccoon
5 out of 5 stars
5 out of 5 stars review

test

i accidentally clicked something and it put me on the rate turbo tax page and i want it to go back to the previous page but there is no button so im hoping once I enter something on this webiste it will go back to the page I was on

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: johnkrakowski
5 out of 5 stars
5 out of 5 stars review

Turbo Tax's the best

I've used Turbo Tax as well as Taxslayer for a number of years. My preference is Turbo Tax. It makes it easier to enter information and takes the burden off of taxpayers, who would otherwise do it manually.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.

Apr 6, 2026
Reviewer name: Painted Bear
2 out of 5 stars
2 out of 5 stars review

Unsatisfied - product user for over 30 years

I found this years product to be to be far inferior to previous years dating back into the 1990's - yes, over 30 years of using turbotax and after this year's experience, it is likely I will use another method to file my taxes next year

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 3, 2026
Reviewer name: Susan SSI
4 out of 5 stars
4 out of 5 stars review

Great software but some problems I have learned.

For the first time ever, I could not fix an error. It was on the Loss Carryforward Worksheet for an item that had been in my tax return for at least 6 years. Why this year? The tax assistant tried very hard and advised me to mail the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 12, 2026
Reviewer name: domo2
4 out of 5 stars
4 out of 5 stars review

Good tool!

At the very end - you could make it easier if you are more clear as to which pages to include in the mailing of which and specific pages for federal and state returns

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 20, 2026
Reviewer name: mngman01
3 out of 5 stars
3 out of 5 stars review

Turbo Tax fell short on e-filing state

Turbo Tax was excellent in completing the return but the e-filing worked successfully for Federal but failed for State (MN) e-filing which was very frustrating.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 24, 2026
Reviewer name: whitefeet
3 out of 5 stars
3 out of 5 stars review

constantly trying to upsell

The help section is pretty useless. I find the constant attempt to upsell annoying. navigation through software is cumbersome. would prefer to use iPad for this software

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382