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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,769 ratings5,769 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (975)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 1,931-1,940 of 5,769 reviews
Mar 13, 2026
Reviewer name: scobie1943
2 out of 5 stars
2 out of 5 stars review

software problems

turbotax has an ongoing problem with not being able to upload tax documents from vanguard to turbotax. this software bug has been unaddressed by turbotax software maintenance for years. this is unacceptable. fix this software bug ASAP!!!!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: Mike0M
4 out of 5 stars
4 out of 5 stars review

Some Confusion

I did find it confusing as to whether you want to start on-line or desktop. I found out that if I wanted it to look like all the previous years' returns that I want to start on the Desktop and not On-line.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 8, 2026
Reviewer name: Flashman13
5 out of 5 stars
5 out of 5 stars review

Almost Perfect

Excellent, needs a couple of tweaks: I urge you include both the question about main home in US for more than half the year and input of the IRS Identity PIN in the initial Personal Info interview!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 21, 2026
Reviewer name: PFM11
5 out of 5 stars
5 out of 5 stars review

Great desk top product

The TurboTax desktop product is great. I can view forms to ensure everything looks right. Your online product is really bad - no obvious way to look at forms while doing taxes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 25, 2026
Reviewer name: former golfer
3 out of 5 stars
3 out of 5 stars review

Turbo tax is not what it used to be.

I had a lot of trouble with Turbo Tax the past two years. You have changed how you deliver your product to users like me. Three years ago I would have given you a five star rating, but this year it was only a generous three stars.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Reviewer name: Dwill7248
4 out of 5 stars
4 out of 5 stars review

Good product

Relatively easy to use, although I had a little difficulty getting started. The online chat was very helpful and walked me through the process of getting access to the online system.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 22, 2026
Reviewer name: Amit23
4 out of 5 stars
4 out of 5 stars review

TurboTax was easy to use.

Overall, it was easy to complete and eFile the federal and state tax returns. Consider improvement to 1099-K filing to avoid PTC capital gain being reported twice (from Section 1265 to Schedule D and 1099-B to Form 8949)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 15, 2026
Reviewer name: Judy 44
3 out of 5 stars
3 out of 5 stars review

Turbo Tax still has Problems

The program tries to make my AT&T pension (handled by Fidelity) into a personal saved retirement like Roth. It was VERY hard to find ways to prevent this. Last year (2024 Taxes) I gave up and Turbo Tax put my income on lines in an unfamilliar way.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: cranky Frankie
5 out of 5 stars
5 out of 5 stars review

Turbo Rules!

For years I have used Turbo downloads because I want to do my own taxes. It helps me to know what's what because Turbo has such good explanations. This year I learned how to see the wksht that was generated from the info just entered.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Reviewer name: howie403
4 out of 5 stars
4 out of 5 stars review

Not as good as past years

I was a little disappointed in the 2025 edition primarily because it lacked the Deduct It feature and I found it more difficult go back and searching forms than in the past.Not as good as in the past

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .