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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,931-1,940 of 5,680 reviews
Mar 20, 2026
Reviewer name: Terry 000001
4 out of 5 stars
4 out of 5 stars review

Turbo Tax

Need feedback / info page for e Payments ? Where is the proof ? No page that confirms / shows I made a payment. At least a page that shows you have completed the step.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 18, 2026
Reviewer name: jimripper
4 out of 5 stars
4 out of 5 stars review

Has Some Issues

I couldn't do my taxes without Turbo Tax. However, when filling out Form 1099-NEC, it wouldn't let me put in the same state for state tax withheld and state tax income. I had to edit the actual 1099-NEC form so that I could continue.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 4, 2026
Reviewer name: Samski22
3 out of 5 stars
3 out of 5 stars review

Very poor IP PIN review and correction

My efile was rejected twice because of missing IP PINs. Thi9s should have been caught during the review process. After it was rejected once, the TurboTax instructions to fix the problem was totally inadequate and incorrect.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: netnkat
4 out of 5 stars
4 out of 5 stars review

Turbo Tax price beats a CPA

TT expert or chat box was great. After fully explaining an IRA Distribution Adjustment meant, I felt knowledgeable and was able to complete my taxes myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.

Mar 6, 2026
Reviewer name: MBE730
5 out of 5 stars
5 out of 5 stars review

Terrific experience Turbo Tax!

Terrific, outstanding job helping us through some minor issues when our returns kept being rejected! Thank you, Joel Salas, EA - your instructions and tone of your answers helped keep us calm! We'll be back next year!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Feb 8, 2026
Reviewer name: sue breaded
2 out of 5 stars
2 out of 5 stars review

always a frustration

I'm always frustrated at the simple errors that are unable to be fixed, preventing me from filing my return. I put in MN for my pension state and it would not take in after 12 tries! frustrating!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 10, 2026
Reviewer name: Bill6506
5 out of 5 stars
5 out of 5 stars review

Makes it easier

Makes filing easier without all the busy work of entering all of the required investment income data. Easily transferred the information from my broker.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Apr 8, 2026
Reviewer name: Anonymous345345
2 out of 5 stars
2 out of 5 stars review

Worst Year Yet

The software for 2025 taxes was clunky and hard to use. I have used TurboTax for multiple years and this was the worst experience I have had with it. It seems clear the integrity of the offline product is no longer your priority.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 26, 2026
Reviewer name: TimE_from_Louisiana
3 out of 5 stars
3 out of 5 stars review

Bait and Switch on State eFile

I was unhappy to have to pay for State eFiling. I felt cheated by that charge when I had purchased a copy with a free eFile. Turns out it was Federal only -- seemed a bait-and- switch.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 20, 2026
Reviewer name: LVW2026
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is a wonderful product.

Turbo Tax is a user friendly program that allows for quick and accurate filing of both federal and state tax returns. The only problem I have with the program is that it is not compatible with downloading my 1099 data from my bank account.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.