Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,769 ratings5,769 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (975)
  4. 2 stars8% (445)
  5. 1 star9% (517)

Member photos

Sort by |
Showing 1,911-1,920 of 5,769 reviews
Mar 4, 2026
Reviewer name: Not accurate
2 out of 5 stars
2 out of 5 stars review

Turbo tax is disappointing

This version doesn't allow me to override mistakes I have made Try's to force me to buy turbo tax advice I don't need or want WA doesn't have a state income tax - turbo tax attempts to sell me a state program I don't need

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 14, 2026
Reviewer name: kat231
4 out of 5 stars
4 out of 5 stars review

GLitch in 1099 Transfer info

Had a glitch this year where it thought my retirement was my spouses (who previously died). I had to delete the whole 1099 info (that transferred over) and enter it all manually.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jun 7, 2026
Reviewer name: TraderChar
3 out of 5 stars
3 out of 5 stars review

Buggy software

This year's software did not save data and when it updated it erased the data that had been entered previously. It also did not fill in the information from last years data as it has done in the past.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Reviewer name: TTax2602
2 out of 5 stars
2 out of 5 stars review

No free state as advertised

I have used for several years. The past few, ease of use OK, but less information with the online version. Online too vague. Advertised free state at end I got charged

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
Reviewer name: Wayne2222222
4 out of 5 stars
4 out of 5 stars review

Processing fee too much

Didn't like the $40 processing fee. It was way too much for just this service. Please include it with the turbo tax program. and don't just add that to the program. Keep it inexpensive for lower income people.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 14, 2026
Reviewer name: MFCMHS
2 out of 5 stars
2 out of 5 stars review

Turbo tax has gotten pushy with sales tactics

Good software but extremely pushy trying to add their online services. Had to keep going back. Even with the update it continued to ask for me to sign up for the online services. Pushy sales.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: tlangel
2 out of 5 stars
2 out of 5 stars review

Ok but not perfect

I have had a problem 2 years in a row with the software and my foreign tax credits. I have spent too much time going back in to fix the problem. The constant selling at almost every click is very distracting.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 13, 2026
Reviewer name: MicMor
3 out of 5 stars
3 out of 5 stars review

Turbotax Deluxe Premier needs improvement.

Have been using Turbotax for years and this Deluxe Premier was the worst. hard to edit or delete some fields, printing was not straightforward - ended up in a loop. Never hd these problems before.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: sad_user2026
2 out of 5 stars
2 out of 5 stars review

bad experience

very bad experience, I was stuck on federal filing screen, clicked Continue and could not move on, no error messages showed up, it was a frustrated experience

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: MBE730
5 out of 5 stars
5 out of 5 stars review

Terrific experience Turbo Tax!

Terrific, outstanding job helping us through some minor issues when our returns kept being rejected! Thank you, Joel Salas, EA - your instructions and tone of your answers helped keep us calm! We'll be back next year!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.