After down loading turbo tax I had trouble opening the download to start entering data. Need more complete instructions than just "follow steps to install and activate". What are the steps?

I have been using TurboTax for more than ten years. I have always had an excellent experience because of its intuitive walk-through process, its integrated checks for accuracy, and easy transfer of prior year return info.

TurboTax 2025 was my worst experience with the software to date. I don't know if this was because I changed from Windows to MacOS or if it is equally bad on ALL platforms.

Did not use the live help or the phone a friend Imports did not work Appeared to be accurate Many features did not work as advertised The user interface was more confusing than it needs to be

Turbo Tax has consistently helped me file my taxes with confidence and accuracy an most of all the maximum refund or lowest amount I have to pay to the IRS.

TurboTax has, year after year, been my tax preparation software of choice. It's been accurate, easy-to-use and great in helping me identify bigger tax refunds.

TurboTax provides professional-level tax return preparation in an easy to use, step-by-step format. If only the federal tax system were this easy to understand!

I hate that TT is constantly trying to sell additional add-ons. This is very disconcerting and indicates that the software has many faults because it doesn't trust that it can walk you through the process correctly.

Get rid of the AI - you have always done well without it. I have used Turbo Tax since its inception and will continue to do so as long as AI does not take over.

TurboTax is hard to use, and software support is clueless. A simple credit card entry problem could not be fixed. Makes you wonder what other problems are in the program.