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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,891-1,900 of 5,680 reviews
Mar 1, 2026
Reviewer name: STEVEN 2026
5 out of 5 stars
5 out of 5 stars review

GREAT PRODUCT!

LOVE YOUR "WALK THROUGH ALL SECTIONS". INTERFACE WITH TAX EXPERT WAS OUTSTANDING! WELL WORTH THE EXTRA CONFIDENCE. I'VE BEEN USING THIS PRODUCT FOR SEVERAL YEARS AND ALWAYS VERY PLEASED.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 21, 2026
Reviewer name: Pat not happy
3 out of 5 stars
3 out of 5 stars review

Turbo Tax for Oregon is buggy

Didn't error trap downloads. Pop up regarding Oregon Kicker refund was unclear, and I believe, incorrect. References to 2024 forms were incorrect. I also had a number of places it asked questions that had no possible answer. Not happy this year

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 15, 2026
Reviewer name: Boatman26
5 out of 5 stars
5 out of 5 stars review

Intuit tax phone support can be helpful

telephone support was provided to correct a program issue that would not accept the cid code on my credit card- after a call they fixed the program a few hours later

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Jan 29, 2026
Reviewer name: Beikirch
4 out of 5 stars
4 out of 5 stars review

Several anomalies.

1, When finished with a topic, it jumps back to the beginning rather than stay where you last left off. 2. Graphics & wit showing its age. 3. Some self-guides show as 'not yet available" yet forms are available.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 8, 2026
Reviewer name: mek2025
4 out of 5 stars
4 out of 5 stars review

Turbo Tax on-line versus desktop

I was able to access the desktop version but not the on-line version. When attempting to us h on-line version, I was not able to import my previous year tax records.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 7, 2026
Reviewer name: Sad Turbo Bob
3 out of 5 stars
3 out of 5 stars review

State filing fees should be free

I buy your tax software. Then I have to pay a filing to file my state tax in Colorado, when you can file for free online. You should change this, then I will continue to use Turbo tax. If not there are many other tax soft ware programs out there.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 8, 2026
Reviewer name: WOWSY
3 out of 5 stars
3 out of 5 stars review

Some disappointments

QCD entry was not intuitive at all. Need to clean it up. Also no alert that updates were required until I actually tried to transmit the file. Another minus for TT. I'm tempted to try another tax prep product next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: ClayYW
4 out of 5 stars
4 out of 5 stars review

Stop submitting business expense/deduction forms

My only issue is that TurboTax wants me to submit business expense forms for my vehicle. But since I'm retired and not working, how do I avoid submitting any forms related to working, when I don't work.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 6, 2026
Reviewer name: Mike0M
4 out of 5 stars
4 out of 5 stars review

Some Confusion

I did find it confusing as to whether you want to start on-line or desktop. I found out that if I wanted it to look like all the previous years' returns that I want to start on the Desktop and not On-line.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 20, 2026
Reviewer name: SamLBE
5 out of 5 stars
5 out of 5 stars review

Turbo-Tax saved the day!

Turbo-Tax made filing easy, especially since I received a late 1099-B from my brokerage and had to file amended returns. That would have been a nightmare without Turbo-Tax. I'm so grateful it saved me from having to figure it all out by myself!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.