I had to call for help as the Federal Carryover worksheet, that is autocompleted by the turbotax software, would not let me update the cell it identified as being in error.

The program was pretty good right to the end. Then it just said that I needed to file Form 8453 without any explanation as to why or what might need to be attached. That was a frustrating end to the return. Otherwise, the program was easy to follow.

Turbotax had a glitch in filing the NC amended tax returns and had to spend an hour and 1/2 and still did not get the glitch fixed. Very frustrating !!!!

I've used TurboTax every year for the last 18 years. It's been super easy, intuitive and useful. This year seems like a few steps backward - less intuitive, clunky, and difficult to navigate through.

It was difficult to go back and edit a previously entered document in the step by step. It was necessary to go to the specific form to check entries or to make any changes.

Repeatedly cycles through the import question = very annoying. Don't tell me to consult a tax advisor. if I consult a tax advisor, I won't be using your software.

it ask you to complete the Washington state working family tax credit, go thru all page and says I don't qualify. then few page further it says WTC will no accept a 0 and then it wont let you e-file because of that. keep gon around and around.

TIRED OF CONTINUALLY GETTING REQUESTS TO PAY EXTRA FOR FEATURES THAT USED TO BE INCLUDED! ALSO, IT WAS DIFFICULT TO FIGURE OUT HOW NOT TO FILE STATE TAXES SINCE MY STATE DOES NOT HAVE THEM!!

TURBO TAX has made a complicated process doable for me for 15 years! Situations change but i am always walked through everything and I am always confident that everything is done correctly.

Explanation of the Arizona form is poor. Trying to find the basis for numbers by right clicking on the box showing the amount is just hit or miss. Had to over ride two numbers because they were just incorrect.