I used the downloaded version and had no need for assistants from experts online. Had to learn how to work around a pop-up staying needed to go back and review previous topic but finally worked through it.

Nikki was fantastic. She was very patient and answered all my questions. Walked me through the entire process. I would highly recommend her to anyone.

According to IRS even if you do not schedue A, charitable contributions that exceed .5 percent of AGI are still deductible. I think I may have to find the right answer and file an amended return.

One problem this year. When TurboTax downloaded my 1099 Composite from Schwab, it did not transfer all the data to the tax return. I had to enter it manually. More than a bit annoying.

Suggestion for Improvement for Premier Version ( Download ) Under personal Info section at h beginning Add to phone number the ability for two phone numbers Home and Cell Phone Also Add a line to add your E Maill Address.

You are ripping me off. I paid for premium version of software, and end up paying extra $100. I had to pay for two states and there was fees to file even after I bought two state forms from you.

The system worked fine until; the most recent update and it cleared everything I had done the day before and I had to start from the beginning and that was horrible. Fix this problem and the program froze more often after the update than before.

I much preferrerd the desktop version where I could easily look at forms and compare to prior year returns. Additionally I am not anxious to have Credit Karma having all this information via the on line version.

Easy to follow instructions and accurate. The only downside is the requirement to update upon each input. Update should be optional due to repeated inputs.

I have used Turbo Tax for for several years and have never had a problem filing out the the information. I have never had a filing problem or audit. Easy to work with and easy to know what documents I needed to successfully file my taxes.