Not a lot of support with the Desktop Version. Had trouble with my pin so instead e-filing I have to send it in. I would not use this again or recommend it to anyone.

Turbo tax was extremely hard to download this year - it would have been more helpful if there had been a "Back" button. When it came time to pay, we couldn't get the expiration date month on the credit card to go down past 08.

We had an issue with this years edition and called the helpnumber. The person who helped us stayed on the line with me for almost an hour to fix the issue. She was great (sorry i did not get her name).

Screens are complete for including all need information from comprehensive 1099s, calculates taxes correctly with changes in current tax law, and overall great to work with.

I have been using TurboTax Premier Federal and State for many, many years and have never had a problem. This year there was a quirk but no big deal. I have been happy with my experience with TurboTax Premier

There is no line item in the NYS tax return to add back contributions to NYS ERS. It's reported on Form W-2, box 12e, but it's not linking to the proper line in the NYS tax return. I have to add it back in Line 22-Other.

I've used Turbo Tax as well as Taxslayer for a number of years. My preference is Turbo Tax. It makes it easier to enter information and takes the burden off of taxpayers, who would otherwise do it manually.

Interface is confusing. Should be much simpler and intuitive. Also I could not use a credit card with month 12. 11 and 12 were hidden. I had to find another card.

Everything went well as expected except during the e-filing step. After applying an upgrade to my TurboTax, the problem was gone! Nice job overall and I have been a long time TurboTax user....

Turbotax is probably the best tax prep software out there, but it does not relieve them of their culpability in lobbying US Government officials to prevent the use of automated tax filing software developed by universities in the 1980s.