Total crap, we were not able to use it. Do not waste your money. Sam's refused to do a refund, even though we had not downloaded the software. Buyer beware, this was a real bait and switch.

Was not clear on the downloading instructions that VPN must be disconnected. Wasted a lot of time and a call to TurboTax to figure this out. Importing documents from our financial services broker was not well explained and way too complicated.

This has been our worst experience in 10 years using your product. There appear to be bugs and errors and loops that never existed before. Very disappointing experience, and having me question if I should try a competitors product next year.

I continue to resent the constant solicitation of TurboTax services when I am capable of filing my returns without additional assistance. Checking the box once should be sufficient, not multiple times.

i have used turbo tax for many years and have always been satisfied with it. i like that information can be imported from financial institutions and i don't need to determine how to put it on the appropriate form.

After I made an error on a previous screen, I found it difficult to go back to that previous screen to make a correction. I had to use a tab at the top of the screen to go back to the beginning of that entire section.

Not a lot of support with the Desktop Version. Had trouble with my pin so instead e-filing I have to send it in. I would not use this again or recommend it to anyone.

GREAT PRODUCT, I HAVE BEEN USING TURBOTAX SINCE EARLY 1980. I FIND IT VERY EASY TO FOLLOW AND THE PROGRAM COVERS MOST SUBJECTS, DEPENDING ON YOUR NEEDS TO FILE. THEY HAVE A PROGRAM FOR WHAT YOU NEED.

There needs to be more about IRAs when one person dies in a marriage. There was not enough information to actually answer the questions, or enough information to understand the question.

Your support individuals are great! I find the program occasionally confusing to navigate. I don't like feeling like I am filing and have not printed first. Put print return before file return.