I have been using TurboTax for decades, however this time I am not positive that TurboTax correctly did my taxes. Hopefully I will not be audited as I was in a rush to complete.

For the first time, Turbo Tax failed me. Turbo Tax did not know about about Georgia SALT limitations. Now I have to submit an amended return and I also have to pay back taxes from my return.

If you already know how to file your taxes, TT is great. But if you are very new to taxes and don't read at a college level you will have problems understanding what you need to do.

Turbotax was mostly easy to work through. When I was uncertain about how to continue, or what into I needed to enter, Turbotax experts were available to assist.

Turbo Tax was excellent in completing the return but the e-filing worked successfully for Federal but failed for State (MN) e-filing which was very frustrating.

The print size was so small I tried four pairs of glasses before I could read the text. For us older people a larger format would be greatly appreciated!

It doesn't provide help on topics and requires users to research over internet to be correct. The UI is not user friendly and requires tedious work and rechecking whether the income and deductions were reported correctly.

Have used Turbo Tax many years, feel comfortable that the program accurately compiles my information into the final return and that the final work is accurate.

The product was very difficult to purchase from your website. I had call and speak to a person to get the transaction completed. But after the initial challenge of acquiring the product, it worked well as it always has for me in many prior years.

I enjoy the ease-of-use (been using TurboTax for many, many years) and the consistency the software year over year. My returns have been accurate every time.