the section on pensions is ambiguous - clarify those which need RMDs and those which do not. Separate the 529 instructions for the other forms of educational savings program - directions were ambiguous

Not as good as previous years. My financial institution provides a combined 1099. This year Turbo Tax did not parse or separate out 1099-DIV, 1099-INT, or 1099-B. It only saw the first 1099. I had to manually enter the remaining 1099s.

Turbo tax was extremely hard to download this year - it would have been more helpful if there had been a "Back" button. When it came time to pay, we couldn't get the expiration date month on the credit card to go down past 08.

Do I get charged $40 every time that I try and e-file my income tax. MY AGI was incorrect and now there is another problem. This will be the third time that I tried to e-file and i am worried that I will be charged $120 for three attempts to e-file

TurboTax is an amazing service, nevertheless, some of the tax experts would be able to answer questions more completely if they had more resources at their ringertips.

The product was very difficult to purchase from your website. I had call and speak to a person to get the transaction completed. But after the initial challenge of acquiring the product, it worked well as it always has for me in many prior years.

I am upset that I still needed to print another form when I had tax due. If I would have known this I would have printed my whole return out and saved the $60 processing fee to e-file my entire return. Defeats the purpose of being quick.

I've used Turbo Tax as well as Taxslayer for a number of years. My preference is Turbo Tax. It makes it easier to enter information and takes the burden off of taxpayers, who would otherwise do it manually.

Turbo Tax has consistently helped me file my taxes with confidence and accuracy an most of all the maximum refund or lowest amount I have to pay to the IRS.

I was unhappy to have to pay for State eFiling. I felt cheated by that charge when I had purchased a copy with a free eFile. Turns out it was Federal only -- seemed a bait-and- switch.