I have been trying for 2 days to correct an entry on a 1099-R form with no success. I have found no way to ask a question on how to do this. Today, I had to file for an extension of Federal and State returns. The Federal extension went smoothly, and I was directed to go to my State return to file for an extension. When I click on the State return, it simply tries to run through my entries again. I NEED HELP!! I have less than an hour and a half. Thanks

It appeared to me this years turbotax was a redicaldeparture from previous years. I had to go back to enter TIN numbers issued by the feds because my ID was stolen. Also there was no comparison between last years entries and this years entries, (I used guide me wih everything). I know the BBB changed many things but I will check out other tax software before I buy any tax software.

When it came time to file taxes, I was unable to do so because all of my credit cards had an expiration month after August. The user interface would not allow me to enter any month beyond 8. I used help and followed the recommendation, but they did not solve the problem. I find it unacceptable that a product has such a blatant bug that will not allow certain credit cards. I ended up using a reserve card that had an earlier expiration month. This was not my desired choice.

We've used Turbo Tax for years with no considerable problem and infrequent need for support calls. This year was different, troubling, and time consuming with hours of calls and no solution provided by support. The software would not allow e-filing because it kept asking to correct "errors" on simplified method for a 1099-R where there was no reason for simplified method as the 1099 provided the taxable amount. Somehow the software developed a glitch. But finally allowed filing this morning and other aspects okay.

TurboTax arbitrarily added a "Canadian Retirement" form, with a stream of questions pertaining to the phantom "Canadian Retirement" which persisted through the whole filing, even though we had no contact or income with Canada. At the final check, the form disappeared. If I had requested paid assistance it would have been a waste of the $60 fee, plus the time on both sides to resolve the nonexistent "Canadian Retirement" issue.

Your Premier Desktop does not allow for filing Kentucky State Tax online because of your system's inability to include in the online file a copy of the Federal Form 8582. This has gone on for two years. Therefore if you are not going to correct your programming we must switch to a different product. I've been a customer since Turbo Tax first year so I would like an answer to if you intend to correct the inability of a tax solution program to transmit a State Tax Return online as the State requires? Please no canned answer about having Turbo Tax do my return, not going to happen. The push to make people pay you to do returns is evident in your new design. The push to make people pay for "advice" is also evident as virtually nothing is covered by the "help" button. So just a YES or NO by next years product will you be able to transmit a Kentucky Individual Tax Return to the State of Kentucky with ALL required documents ONLINE? Also, your new design with the Comic Balloons and Quick Books look is terrible. Again, catering to people you don't have any financial background at all. The desktop version is ordered by people who have a little knowledge of accounting I would guess and don't need to be treated think a moron.

This year's software was awful. Screens were frequently skipped over and if I didn't know what I was already doing would have never known to go back. Information was imported correctly from W-2's or banking data. I was asked questions about last year's return when my previous year's return was already imported. I could go on and on about all the errors this year but the tl,dr is dont attempt this software unless you have some background in doing your taxes

I had a fantastic support rep to help me get past an error trying to pay the California $25 fee. Turns out the 3rd party cancelled my product key even though they charged my card. Once the rep generated a new product key, I was able to complete my return. Excellent user support rep.

Used Turbo Tax for decades. If you really want my feedback, you wouldn't be so dogmatic in telling me what my feedback 'count' is and must be! You're lucky I didn't just hit 'delete' !!!!!!!!

Your software has bogus errors that are keeping me from e-filing. - Digital Asset Name 'required', but none exists. None on the filing documents, nor on my 'records' documents.