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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,768 ratings5,768 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (974)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 1,681-1,690 of 5,768 reviews
Mar 1, 2026
Reviewer name: Regular Joe 25
5 out of 5 stars
5 out of 5 stars review

Easy to sue

Easy to follow and submit my taxes with the confirmation that I filed everything correctly. Not much else to say. Plus thank you for giving me the option to buy a program and not have to do it online.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Apr 16, 2026
Reviewer name: AgainWhyIsThisRequired
5 out of 5 stars
5 out of 5 stars review

TurboTax seems to be pretty good. I'm repeat user.

The software seems to be pretty good but t be honest I've never used anyone else's so I can be absolutely sure that it is the best. It seems to have worked for me for the past several years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: TRINMOM10
4 out of 5 stars
4 out of 5 stars review

Glad I'm not a tax preparer!

The interface was good, but a little confusing for an educated (not in the finance /tax field) user. The 'help/more info' needs to be in larger print when clicked on. It was very difficult to read because the font was too small.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 2, 2026
Reviewer name: AZMick12345
4 out of 5 stars
4 out of 5 stars review

One Suggestion

I really wish you would create the ability to alphabetize, by the name of the organization, cash donations to charitable organizations. It would make it much easier from year to year to enter donations.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 1, 2026
Reviewer name: john22222222222222
4 out of 5 stars
4 out of 5 stars review

Not a friendly download

It would be nice if the download would tell you that it is still downloading with an hour class or something. The time to load it up says 2 minutes, but takes at least 15.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 25, 2026
Reviewer name: former golfer
3 out of 5 stars
3 out of 5 stars review

Turbo tax is not what it used to be.

I had a lot of trouble with Turbo Tax the past two years. You have changed how you deliver your product to users like me. Three years ago I would have given you a five star rating, but this year it was only a generous three stars.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Reviewer name: Avi01
1 out of 5 stars
1 out of 5 stars review

Horrible product

The downloaded version is a horrible product. Web version is much better. I made a minute mistake and the downloaded version is not at all allowing me to make changes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: ColoMod
3 out of 5 stars
3 out of 5 stars review

Downgraded functionality

You can't search forms and manually enter values and look up information easily as you could in previous years. Also, there isn't a Mac version for the business taxes, so I need to set up a windows environment to run the business version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: My_weekend_friend
5 out of 5 stars
5 out of 5 stars review

Great Turbo Tax

Easy to Use Very friendly Online tax advisor a get feature to have Number entering are rounded off and accurate Supprt system is very good Compatible with last year taxes and previous years is a good interface to have

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 5, 2026
Reviewer name: The GDW
4 out of 5 stars
4 out of 5 stars review

TurboTax is quite good, but not too user-friendly

Communicated with about three first level support person, two second levels, and a tax expert, who was unable to solve my problem. Finally, a support person (? level) named Todd, who solved my problem in less that five minutes.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.