The new way of dealing with investment accounts is very poor. It is much too difficult to label and determine which account is which when we have multiple accounts with our broker. This was much more difficult than in years past.

Everything went well until I tried to add 2 1099-R forms and it wasn't apparent where the problem was. I called your very good customer service and eventually all was figured out with the assistance of your Tech Jerri (sp?)

The TurboTax desktop product is great. I can view forms to ensure everything looks right. Your online product is really bad - no obvious way to look at forms while doing taxes.

The interface was good, but a little confusing for an educated (not in the finance /tax field) user. The 'help/more info' needs to be in larger print when clicked on. It was very difficult to read because the font was too small.

Excellent, needs a couple of tweaks: I urge you include both the question about main home in US for more than half the year and input of the IRS Identity PIN in the initial Personal Info interview!

One of the main reasons I use Turbo Tax and have for many years is I have been able to upload my cointracker data to turbo tax which you have partnered with but now when its time to file you no longer work with them. Big mistake, work it out.

I used the desktop version. What a mistake. It was horribly slow. An update took over 30 minutes. I thought I was back in the 1990s. Why even offer a desktop version?

Turbo tax is getting too pushy with trying to get you to prepare online, and use their experts, and audit protection. If the customer says no, could you please stop bugging them?

Overall Turbo-tax made my tax filing quite easy and straight forward. This year it asked some questions that I found a little confusing and unnecessary in my opinion.

Really pathetic. Your software has become nearly useless. Your lack of help screens and information on otherwise extremely arcane, murky and obfuscated questions is unconscionable. A.I. understands your software better than you do. Just terrible.