Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

Member photos

Sort by |
Showing 1,701-1,710 of 5,680 reviews
May 7, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

TurboTax is OK, until you try to submit

Horrible experience finalizing the tax submission process at the very end. You think you are finished and ready to submit, but no, you will enter your billing information twice! I will definitely look elsewhere next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 11, 2026
Reviewer name: neveragainturbotax2026
1 out of 5 stars
1 out of 5 stars review

never again

Poor instructions and online help for amending, requiring some trial-and-error to resolve. (And Intuit's heavy lobbying against IRS direct filing coupled with deceptive free-filing ads in previous years leaves a very bad taste.)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jul 2, 2026
Reviewer name: My nickname is RB
5 out of 5 stars
5 out of 5 stars review

Trust Turbo Tax to provide great assistance!

Used Turbo Tax for decades. If you really want my feedback, you wouldn't be so dogmatic in telling me what my feedback 'count' is and must be! You're lucky I didn't just hit 'delete' !!!!!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 18, 2026
Reviewer name: Tom0247
4 out of 5 stars
4 out of 5 stars review

Turbo Tax has limitations.

I was disappointed that Turbo Tax did not have the previous feature that helped value donated goods. I will look at other products next year to see if they have the feature.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Jun 10, 2026
Reviewer name: edn5136
1 out of 5 stars
1 out of 5 stars review

very poor, waste of time, will never buy again.

you try to get money for us at all costs. Some parts dont work and enter a loop. I had to pay an accountant to finish the job with one the appications. It is a shame

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jun 13, 2026
Reviewer name: Randall 2025
2 out of 5 stars
2 out of 5 stars review

bogus errors

Your software has bogus errors that are keeping me from e-filing. - Digital Asset Name 'required', but none exists. None on the filing documents, nor on my 'records' documents.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 16, 2026
Reviewer name: Oleeta
4 out of 5 stars
4 out of 5 stars review

Makes me nervous ALWAYS

Hard to find a time to talk later, Needs a little more planning on times to get together again. Especially when you have not worked in Turbo Tax before.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process.

May 18, 2026
Reviewer name: Russ1391
4 out of 5 stars
4 out of 5 stars review

Tax Filing Issue

My tax filing came back after adjusted by the IRS because TurboTax did not add taxes due for social security which caused an additional payment and fine!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Jul 20, 2026
Reviewer name: SVSmd
2 out of 5 stars
2 out of 5 stars review

TOO MANY MANUAL BROKERAGE ENTRIES

INTERFACE WITH ETRADE AND OTHER BROKERAGES WAS VERY POR, I HAD TO MANUALLY ENTER INNUMERABLE TRANSACTIONS

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jul 27, 2026
Reviewer name: Madhusudhan
5 out of 5 stars
5 out of 5 stars review

Turbo tax easy to use

Easy to use , up to date for any new user to use the product. I have been using it for last 10 plus years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382