A lot more "clunky" than last year. Had to enter information multiple times. It brought forward information incorrectly and took a lot longer than it should have.

Took me over 9 hours to figure out a solution to a missed RMD for an inherited IRA. One of the "Experts" hung up on me. This is my final year with Turbotax.

Just a horrible update from last year. Very unfriendly. Didn't even show my audit level like other years. The credit card payment page would not work

I hate all the prompts to purchase upgrades. Please just let me use what I've already purchased. I also could not get the credit card purchase to accept an expiration past 08. This was very frustrating.

The software walked us through all the forms and pulled the information from accounts that made the process smooth. We only submitted the Taxes, we believe they are accurate after comparing to last year's taxes performed by a CPA.

Overall Turbo-tax made my tax filing quite easy and straight forward. This year it asked some questions that I found a little confusing and unnecessary in my opinion.

I would like the ability to mail my Federal tax return and then e-file my state tax return. Also, going back and forth to get information that is not clear or does not have options is confusing.

You people have GOT to talk to E*Trade about their FLAWED 1099's that TurboTax can't handle correctly on Option trades ( Covered Calls, Naked Puts ) This is the THIRD YEAR now this problem has existed!

New York State personal income taxes: amounts due, applying refunds, estimates, and deposit or payment options are INFLEXIBLE, DIFFICULT TO LOCATE, and DO NOT CONFORM WITH NEW YORK STATE INSTRUCTIONS. Please please do better next year!

As a first-time user, it was a little daunting to navigate. When filing jointly, It was not made clear that you should enter all w-2 under one name. Once I "experimented", I figured it out. I feel more confident now that I completed the session.