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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,581-1,590 of 5,680 reviews
Apr 4, 2026
Reviewer name: MNdisappointed
3 out of 5 stars
3 out of 5 stars review

Great product, but constant add-on sales ads

TurboTax has a good, simple platform to file taxes. However, they have turned their platform into a intrusive add-on sales machine that constantly askes about purchasing upgrades or pushing you to their online version. Product is becoming less appealing every year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: Maggies gone nuts
2 out of 5 stars
2 out of 5 stars review

Save .tax file???? how from the desktop version

I need to be able to save and NOT print all the tax documents. I am using the desktop version and do not see how to just save. I already printed it. I don't need to print it again. Also how do I save the 2025 return as a .tax2025 file. I have zero idea and am frustrated.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: required nickname 77
3 out of 5 stars
3 out of 5 stars review

Thing turbo tax need to fix

If I use Turbo tax year after year, why do I need to look up past years information, the software should be able to do that for me. Also, I don't like the fact that once I answer a question in a section and I revisit it I have to answer the same question again, please fix this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 3, 2026
Reviewer name: Delano 42
4 out of 5 stars
4 out of 5 stars review

The turbo tax 2025 version is awesome!

Very good, however, the first time I used the 2025 Premier turbo tax version, it didn't lead me to the Form only part right away. I had a hard time preparing other taxes for my family and friends. It appeared the 2025 turbo tax was only limited to my taxes. I didn't purchased t the software to do only my taxes, it was for me, my family and friends.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 8, 2026
Reviewer name: TT Paul
5 out of 5 stars
5 out of 5 stars review

So easy

I use it every year. If anything, the simplicity me question the accuracy, but each time I go back to review specific items it is always correct. It is also comforting to know I can get professional advice and audit protection if peace of mind is a priority.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Apr 26, 2026
Reviewer name: BePoTi
1 out of 5 stars
1 out of 5 stars review

Not happy with Turbo Tax this year

I have been using Turbo Tax for 15 years and been satisfied with the service. This year was an entirely frustratingly different experience. My return was rejected because Turbo Tax said there was local id information needed but there were no local taxes or id. I was bombarded with solicitations to pay for help throughout the process of entering information. I had the distinct impression that Turbo Tax was creating hurdles that would require me to pay for help. Today I received an IRS notice that my Social Security benefits were not taxed correctly. When researching the problem I noticed that this was a common complaint and was passed off as user error. I think the users were set up for error. This had never been a problem in the past. I'm thinking it's time to find new tax prep software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 1, 2026
Reviewer name: KLMRoadtrek
4 out of 5 stars
4 out of 5 stars review

Turbo tax gets easier each year.

It gets easier every year but some of the questions asked are not clear. Some do not have extra notes to click on for more info. Google helped. At the end, while paying to file state return, it was not clear about charging me $40 for e-filing Fed return. I was nervous until I filed and was not charged $40.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 9, 2026
Reviewer name: Detroit Dave Too
4 out of 5 stars
4 out of 5 stars review

Does well as ussual

Been using Turbo Tax for tears and it always works good helping with getting all my numbers in the right place. The online chat and user forum sometimes are lacking information on advance topics. I would not want to tackle doing my taxes with Turbo Tax due to the complexity of the returns.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 8, 2026
Reviewer name: Ronastro
5 out of 5 stars
5 out of 5 stars review

Good enough

Turbotax is straightforward. I like I can download accounts. I hate the IRS...far too complicated. It should be against the law to pay someone to do taxes...they should be simple enough with few rules that a parson with only a 6th grade education (most Americans) can understand. But, Turbotax, overpriced, is effective.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Mar 15, 2026
Reviewer name: Goat219
3 out of 5 stars
3 out of 5 stars review

Minnesota Return Issues

Preparing the Minnesota return was difficult. Moved from a second home to a primary residence in mid-July. Second home was converted to a rental property. I couldn't record the points properly for the second home and had to file the MN return with a printed copy. Had to fill in the points by hand on line 12, Schedule M1SA, even though the total on line 14 did include the points. Also had to hand adjust the statement attached to properly show the two banks and amounts for the amortized points. TurboTax is good but some things can't seem to be handled.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382