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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,571-1,580 of 5,680 reviews
Mar 23, 2026
Reviewer name: payor1001
4 out of 5 stars
4 out of 5 stars review

t

Federal return very smooth. State returns (with alt odd adjustments) are very clunky and confusing....really need to clean that up. I file four different state returns and it takes a long time to grind through and figure out how to work it, clean up errors, etc., etc.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 21, 2026
Reviewer name: Dissatified user
1 out of 5 stars
1 out of 5 stars review

No change logs for updates.Will be using different

1) TT does not release readme / change logs except for professional products. There is no method to know an update modified your taxes without rerunning your taxes and doing a line by line comparison. 2) In Forms Mode, different colors are used for different fields / numbers. This was in Interview Mode years ago. Please bring it back. Will be using different tax software next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 18, 2026
Reviewer name: Bev TT user since 1995
2 out of 5 stars
2 out of 5 stars review

Turbo Tax is no longer usable

Turbo Tax used to be a great product, but not anymore. The things that distract me the most when I want to concentrate on doing my taxes are: (1) the non-stop screens that try to sell me stuff I don't need; (2) removing Its Deductible without telling me BEFORE I bought the product; and (3) the constant attempts to get me to use the online version instead of the desktop version. I will never buy Turbo Tax again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: Karrnutt
4 out of 5 stars
4 out of 5 stars review

charged for $70 when I clicked on a link for $5

Everything went fine once I found out that Turbo Tax is not compatible with Windows 10. I had to call in because it wouldn't work. I clicked on a link tha it would cost me $5 which I would get back, instead I got charged $70!!! Then I found out I had to move everything to my other computer (Windows 11). The person that I talked to got me through all of that. Once I was on-line in Windows 11, things went ok. Now to get my $70 back is the problem.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 14, 2026
Reviewer name: Bill46hh
5 out of 5 stars
5 out of 5 stars review

2025 Forms for Bill46hh

Again, This year was a little confusing downloading and restarting but I got it done ok. Later the programed asked for another 2nd passcode-done. Again, I will be doing my son's form soon and he moved to CT during the year. i will need to add a 2nd state and hope to use the $10.00 credit, etc. I'll need to know -do I get prompted? I used Turbo Tax for years and I like that prior years info in carried to the next year. Bill46

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 25, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Every Year It's Always "Turbo Tax Time!"

I really value the product you create, every year. This year, for the first time, a lot of things felt just somehow "foreign," as if there had been many changes i was not aware of. The flow seemed somehow different, and the verbiage as well. I navigated everything with relative comfort, however, I think due to general experience with your products. Perhaps a quick upfront piece on "What's New This Year" right within the product would have been good. (Or maybe it was there and I jumped right over it? Ha!) Thanks for another great year, where my husband and I did NOT come to blows!!! Donna

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 7, 2026
Reviewer name: Chuckkling
5 out of 5 stars
5 out of 5 stars review

TurboTax is complete in covering complex issues

I have used TurboTax for years, having to upgrade to Premier a few years ago because of complexities with my several retirement accounts. While my adult children constantly say I should hire someone to do my taxes, I have found that 90% of the effort is gathering the information and 10% is running the TurboTax software. Because I end up using the Standard Deduction after all is said and done, I do not think I need to hire a professional to tell me that.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Feb 28, 2026
Reviewer name: OAEHGOIUH
2 out of 5 stars
2 out of 5 stars review

Turbo Tax quality has declined.

The import process was clunky and didn't seem to work this year. I had to manually input my interest and dividends. I was working very hard to avoid the need for estimated tax payments including applying some of my 2025 tax refund to 2026 taxes. After filing I realized I still had estimated tax payments. This was not evident as I prepared my taxes using Turbo Tax. It just felt like Turbo Tax this year was not the same quality as prior years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 21, 2026
Reviewer name: Jon12376
5 out of 5 stars
5 out of 5 stars review

Will use again

There are still a few things i need to fill in for Interactive Brokers. I am sure you know what they are but in case you don't it had to do with the cost basis of the unreported. I only had three so it wasn't a big deal. But if you want things perfect that is the one and only one thing i see wrong.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 14, 2026
Reviewer name: elmolouis
4 out of 5 stars
4 out of 5 stars review

Remove some 'fear' of IRS.

TurboTax requirement to be installed on drive c: makes a two year TurboTax install, on both PC if upgrading PC, this year and next year as information does not transfer well if not installed on c: drive. There may be 'best practices' to require c: drive install but from 'user' standpoint it would be 'best' if I could install and run from 'other' than c: drive.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.