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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,551-1,560 of 5,680 reviews
Feb 20, 2026
Reviewer name: Gahvno
2 out of 5 stars
2 out of 5 stars review

Turbo Tax has jumped the shark.

Sayonara, TT. It was good while it lasted, but Intuit has screwed up for the last time. First, it discontinued Itsdeductible, which was worth its weight in latinum for so many of us who itemize deductions. We couldn't even enter our data and import it into TT so it was useless after all the time to input. A real time waster. Then the price went way up and no free state e-file any more. The upselling for unneeded products was annoying. The last straw was requiring that spyware monstrosity referred to as Win 11 even for those of us still receiving security updates on our perfectly good Win 10 workstations. We're done. Going to HR Block software next year after decades of satisfactory service from TT.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Jan 17, 2026
Reviewer name: Stevlinusa
5 out of 5 stars
5 out of 5 stars review

turbo taxes is the best

I have used Turbo Tax since thy began and will aways use them. The first time I used turbo tax I found a mistake that the tax person that I used at that time had made a mistake on my taxes year before and he had to go back to fix his mistake. I know do all my kids and their kids taxes. Thank you

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 25, 2026
Reviewer name: 4Chops
5 out of 5 stars
5 out of 5 stars review

Love Using TurboTax

Turbo Tax is a great way to file our taxes. Easy to use/install/update/file. Context sensitive info available on each topic, line, and category. We have used TTax for 25+ years. Direct info downloads of tax data from banks, brokers, and investments. Never had any problems. Easy Peasy Thanks TTax

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 23, 2026
Reviewer name: BDWilson1
3 out of 5 stars
3 out of 5 stars review

Problems with need to re-activate the program

The software worked well. I have had problems with having to continually re-activate the TurboTax Premier - Desktop program following each software update. The recommended solution was to delete my anti-virus software. This was totally unacceptable for me. So I rushed to complete my return before running out of the 5 available activations.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 9, 2026
Reviewer name: MichelleNoNickname
3 out of 5 stars
3 out of 5 stars review

TurboTax is Okay

used to be better. Didn't seem to retain as many of my prior year answers Foreign tax is a nightmare, and your instructions don't really help. Had to rely on the old "make new 1099 Divs" for each country, and do all the footing. Would be nice if the program helped with that.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 3, 2026
Reviewer name: Ken2026
4 out of 5 stars
4 out of 5 stars review

Pretty good with a few hiccups this year

Always use TT each year. Tried the tax advisor options this year and wasn't thrilled. Several attempts to have my taxes reviewed were either unsuccessful or when I did get an agent on his support wasn't any better than what I could and did myself. Also there was some issues with the PA tax download that was misidentifying and this calculating in error that had to be worked around. First time I have really had any issues with TT and wil still us it next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 8, 2026
Reviewer name: Roscoe99999
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is good, but could be a lot better

The product is pretty good but lacks a good tax estimating feature. I would like to be able to do "what if" analysis to estimate the effects that changes would have for the upcoming tax year, not the tax year that I am filing. I would like to include some entries from the past tax year, make some changes and see what effects these changes have on my tax liability. Some examples include Roth IRA conversions, charitable contributions, optional distributions from various taxable or pre-tax (Regular IRA) accounts.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 29, 2026
Reviewer name: bloop23554675
2 out of 5 stars
2 out of 5 stars review

TurboTax is in the toilet

From installation crashing bugs to help pages with abundant dead links, it's clear this company is relying too much on AI with almost no quality control. I'll be taking my business elsewhere next year. This has been one of the most painful tax filing experiences ever, all due to the new turbotax experience.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: TimmyJ1
5 out of 5 stars
5 out of 5 stars review

Easy to use

I was able to follow the questions and find and answer with my information. I felt like most of the questions covered all my needs. I would request that your questions be more specific regarding Long Term Care Insurance payments and loss from investments.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 4, 2026
Reviewer name: No more upselling
3 out of 5 stars
3 out of 5 stars review

Upselling and Add-ons :(

I hate being upsold at every turn - I should not have to select the correct product multiple times and constantly say no to upselling. It was disappointing to have the software version and then be required to pay extra to e-file state returns. That should be included in the product cost - especially for the higher tier products.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382