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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,768 ratings5,768 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (974)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 1,491-1,500 of 5,768 reviews
Apr 14, 2026
Reviewer name: THE FIRM
4 out of 5 stars
4 out of 5 stars review

Like the older version better

I've been using TurboTax for years. This year the software made some undesirable changes -- Font size got smaller (need to make bigger- everyone got bigger monitors now) less printing options when printing up your returns, moving data over wasn't friendly - user should be able to move data through a saved PDF file from last years return (people to buy new computers)-- this software didn't allow this. Going through the software for filing seemed to not flow as it was setup in the past (maybe since a remember the flow in the past versions)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: Iris16
4 out of 5 stars
4 out of 5 stars review

Taxes suck but you make it bearable

I'm hoping the accuracy is excellent and you will certainly hear from me if it is not. I tried the online feature first, but did not realize that I wouldn't be able to use it for my MIL and my daughter's taxes. That made me cranky. I went back to downloading it, which I found easier to use anyway. I clicked on a radio button for W4 or estimated taxes, but it wouldn't let me turn it off. Yuck.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 21, 2026
Reviewer name: Next Year Tax Planning
5 out of 5 stars
5 out of 5 stars review

Proposed Enhancement feature of next year planning

TurboTax needs to develop features to allow users to perform tax planning estimates with next tax year. For example, I use last year's tax edition 2024 to prepare tax planning estimates for tax year 2025. TurboTax is excellent for next year tax planning, but needs to provide next year calendar dates for estimated taxes with options to update other calendar sensitive dates in current year edition for planning next year edition.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: DMT11
2 out of 5 stars
2 out of 5 stars review

Disappointment

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Reviewer name: Ravi1515
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is Horrible

After finishing all my taxes, when I was filing electronically I was getting an error suggesting I need to fix the entry in my W-2 Box 16. No matter what I do the error continued...finally I removed the entire Box-16 entry, which reduced my return by approximately $500, I could file it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 20, 2026
Reviewer name: RandyFalcon
4 out of 5 stars
4 out of 5 stars review

Please clean up the UI

user for >20 years. Works fine, but UI still has annoying features: 1. Why don't you standardize text on buttons, such as "OK" or "Continue" or ... Just use one 2. Put OK/continue buttons at same position on screen, so I don't have to go mouse seeking on each page 3. When a help topic is opened, make it open at same position and size as the last one 4. When updating, have to click "continue"/OK/yes too many times. I think I've started the update, but when I return to computer some time later, it's still waiting on yet another OK. 5. Spend some quality time reviewing TurboTax's UI and make us all happier!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 26, 2026
Reviewer name: Disappointed_1
2 out of 5 stars
2 out of 5 stars review

Not like before

It appeared to me this years turbotax was a redicaldeparture from previous years. I had to go back to enter TIN numbers issued by the feds because my ID was stolen. Also there was no comparison between last years entries and this years entries, (I used guide me wih everything). I know the BBB changed many things but I will check out other tax software before I buy any tax software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 2, 2026
Reviewer name: JBTipton
4 out of 5 stars
4 out of 5 stars review

ok

Navigation around TurboTax is still a little confusing. Especially getting back to where you were before looking back to check an amount or electing to do some parts as Easy Step or Choose your own steps. NYS Inflation Refund Checks data entry procedure not well done

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 25, 2026
Reviewer name: PaulInHermiston
3 out of 5 stars
3 out of 5 stars review

Not so smooth this year

This year was a little more troublesome than years past. The import from Charles Schwab didn't go smoothly and some information was omitted. Doing some quick math on what was supposed to be a finished return revealed the gaps. Finally I had to enter the information manually.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: JJkNY
4 out of 5 stars
4 out of 5 stars review

It did not handle the legal name change well

I have been using TurboTax for a long time and I am feeling quite comfortable. But this year, my wife's legal name was changed after she became a naturalized citizen. So I changed her name in the personal info section. However, all the subsequent interview questions still used her old name, and it makes me feel like the change was not taken properly. This needs to be corrected. Other than that, it is great to use the product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .