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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,481-1,490 of 5,680 reviews
Mar 10, 2026
Reviewer name: CurtW66
4 out of 5 stars
4 out of 5 stars review

TTax still has work to do

TTax still makes 1099-R's confusing when 2 people have one or more each. You have to research your account number to associate it to which person when it shou know when you import it based on the account number and name. TTax should know the Capital Gains threshold for State reporting - and stop trying to push State filing down our throats when it's NOT REQUIRED. IF TTax can save our SSN's for annual review, why can't Driver License be remember and just reviewed as well? You know if a license is expired based on prior entered date!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 9, 2026
Reviewer name: P Ood in Idaho
1 out of 5 stars
1 out of 5 stars review

Turbo tax sucks does not suck

TT2025 won't let me pay state efile and want extra $40 to take the fee out of Fed return. Go to help and have to pay $5 just talk to that person. What kind of ripoff organization has Intuit become. *** Found my problem. Desk top resunution was to high. ***

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: AW00007
4 out of 5 stars
4 out of 5 stars review

Why two states

Turbo Tax still does not help much with State Taxes. I purchased a different state to help my daughter with her taxes. When I went to file the taxes for my state it found errors based on her state, and Turbo Tax tried to have me file for her state when I was filing my taxes. Unbelievably poor QA.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 11, 2026
Reviewer name: Gary1277
3 out of 5 stars
3 out of 5 stars review

Difficult to trace to supporting documents

While accuracy and features are excellent, I always have problems with finding supporting data worksheets that track to my 1099s, lacking in hot links to supporting worksheets. Foreign taxes are impossible to understand and track, finding worksheets for capital gains and losses, vs capital gains distributions are difficult to trace. Multiple 1099s from the same payer significantly complicates things unless you modify the payees title. My state does not have an income tax but TurboTax does not accept that.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: jprrd
5 out of 5 stars
5 out of 5 stars review

Comments above

I have used Turbo Tax for years and have been very satisfied with the product. This year i have one issue with the program that I am definitely not satisfied with. In past years I have been able to see the " show form" to be able to check an entry. This year I did not see any page where I could see the "show form". All I saw was "no form". This is a downgrade from what your program used to be in the past.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 7, 2026
Reviewer name: Katie 2026
5 out of 5 stars
5 out of 5 stars review

I really appreciate turbo tax

Turbo tax is easy to use and I have filed my own taxes for decades using this software. It is especially helpful with all the different forms that need to be filled in concerning interest, dividends, stock sales, etc. the help is usually very clear. It usually takes 2-3 hours for me to do my taxes, saving hundreds of dollars from paying a CPA

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 25, 2026
Reviewer name: SilverStreak the 1st
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Awesome

Turbo Tax was very easy to use, walked me through a complicated subject, was fast an even went to my investment institution to download all me tax documents and place all the numbers into the correct boxes for me. I was very impressed. I spent about 2 full days working with the program, but this included reading just about every help menu and even going on the internet to find some answers. Compare that to spending at least 2 weeks of every spare moment gathers info for my CPA and waiting months to have him work on my return because he is so busy with large corporate clients. Turbo did a great job getting me the biggest return possible. It paid for itself many times over.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate you choosing TurboTax over other options. Your confidence in our platform means a lot, and we’re here to deliver the experience you expect.

Mar 28, 2026
Reviewer name: Stacey 26
4 out of 5 stars
4 out of 5 stars review

TurboTax makes taxes much easier.

Overall I like using TurboTax and how it walks you thru income and tax categories. The only reason I didn't give 5 stars is because it kept creating an error 2 years in a row on a W-2 import of a US based company wanting a selection of which foreign country it was from. The returns couldn't process until I deleted the import and manually entered the information instead.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 25, 2026
Reviewer name: Pat2ofCalifornia
4 out of 5 stars
4 out of 5 stars review

TurboTax went backward !

Last year, TurboTax helped me to retrieve all of the tax information from my investment companies and banks and populate the data into the appropriate places. I liked that feature very much. To my disappointment, this year (year 2026 when I file my tax return for year 2025) the above feature is NOT available. Please bring back this feature. Thank you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 5, 2026
Reviewer name: Ridilous
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Shortcomings

Overall, I give you a A Minus. Some of the screens dealing with IRA's and Annutities need to consolidated. Asking the same questions about disaster relief over and over is irratating. Our 1099R from OPM did/does not have a box 3, but Turbo Tax keeps treating it as an error. I had no value for a box 3 entry. This needs revising. It seems to me you use an excessive amount of worksheets for the forms that are actually required to be filed. It would be nice if you provided an advance look for the following year without having to regenerate a new return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.