I have used Turbo Tax and Quicken since the `1990's. This year's version was the worst I have ever used. I imported my investing data but the numbers didn't prefill in the form; I had to manually enter it. To top it all off, I still can't print my final return as of now. I will use Turbo Tax next year, but if have the problems II had this ear, I will move to a different product

You eliminated some features. For example, when notating the things that are donated to charity is completely different. The Old way (2024 and prior) was much better. Another feature that needs to change is how you've organized the types of numbers needed for deductions. When was the last time you got a bill from the hospital that differentiated between lab fees, room operating fees, doctor fees, and all the other fees hospitals give us. The same about billing when going to my primary care doctor. Why do you ask for it this way. Is it a problem with your software or is it a problem with the IRS??

Data import function is terrible in the 2025 version of Turbotax. What was previously an easy process of downloading your bank' data into the tax return because a nightmare. Ended up having to manually type in the data because, while it seemed to download into Turbotax, there were messages about it needing 'review.' Very frustrating. Took much longer to do what was a very simple tax return. Not happy.

If you have a Mass 1099G PFML tax payments but no income you cannot e-file the Mass return. Of course the program doesn't tell you this until you pay to e-file. To file federal I had to move the 1099 to other tax payments. After trying to manipulate the forms to e-file the state I gave up and took out the $43 I paid in state taxes. It was either that or mail them and be out the $25 I paid for e-file.

The Premier Desktop program was good, as usual, but it had a couple of problems in the income entry area that required calls for support. The business I was receiving income from was not listed in the search list and required what I would call a work around. The hold time to talk to a tax expert was very long, but once I was able to talk to the expert, help was outstanding.

TT2025 won't let me pay state efile and want extra $40 to take the fee out of Fed return. Go to help and have to pay $5 just talk to that person. What kind of ripoff organization has Intuit become. *** Found my problem. Desk top resunution was to high. ***

I saw several issues where values weren't displayed as expected. Best example but not only example is W-2 Stae and Local Income, withheld amount just floating without a heading connected on PC version. Not like only some of your customers are going to have W-2's! Clean that up. Hopefully the underlying logic is OK? Seemed like lots of exceptions in 1099-B imports. Maybe it is time for a top to bottom refresh of the flow. some sections flow different than others.

Turbo Tax should not be assigning penalties on returns. If the IRS wants to assign a penalty for under withholding, it is their right and their decision to do so. No way should Turbo Tax assume this task and make this determination. Even more ridiculous, Turbo Tax assigns penalties on returns getting REFUNDS. How insane is this! I work in a tax office in Texas that does thousands of tax returns every year. No matter the circumstances of the taxpayer, we have never encountered a taxpayer who received a refund getting penalized by a penalty. Some overzealous intern on your staff must have gone off on a wild goose chase and put this feature in your software. I suggest you take it out immediately. If the IRS wants to assign a penalty, they will. They don't need Turbo Tax running amuck and sprinkling penalties. It makes you look like idiots.

The font sizes on Windows are al screwed up. Some pages have extremely small font (e.g. help windows), some fonts are cut off, and some pages require you massively expand window to view all the details (e.g. the financial account report screen). Annoying and has not been fixed in years.

I have a lot of trouble filling in Form 3840 (Like-Kind Exchange). I sold 2 properties, each in exchange for 2 other properties and the online version does not allow me to enter this properly. Due to this Im forced to use the desktop version where I can key in manually