The program is not as self-explanatory as it has been in the past. When downloading from my investment account in previous years the program only required one connection to the internet, in this version there was numerous connections one for dividends, one for interest, etc. I often seemed to be stuck in a loop downloading the same information multiple times

Your Premier Desktop does not allow for filing Kentucky State Tax online because of your system's inability to include in the online file a copy of the Federal Form 8582. This has gone on for two years. Therefore if you are not going to correct your programming we must switch to a different product. I've been a customer since Turbo Tax first year so I would like an answer to if you intend to correct the inability of a tax solution program to transmit a State Tax Return online as the State requires? Please no canned answer about having Turbo Tax do my return, not going to happen. The push to make people pay you to do returns is evident in your new design. The push to make people pay for "advice" is also evident as virtually nothing is covered by the "help" button. So just a YES or NO by next years product will you be able to transmit a Kentucky Individual Tax Return to the State of Kentucky with ALL required documents ONLINE? Also, your new design with the Comic Balloons and Quick Books look is terrible. Again, catering to people you don't have any financial background at all. The desktop version is ordered by people who have a little knowledge of accounting I would guess and don't need to be treated think a moron.

I've been using various editions of TurboTax Desktop for around 30 years. I'm both very comfortable using it and confident with the results. The interface is great, allowing for both guided and direct updates. The ability to download forms directly into TT is fantastic. eFiling has never been an issue. I've use TT for both business and personal taxes, and I've filed returns in PA, NY, and NC. The product just works.

I had several issues with TurboTax. I had to file multiple states and the cost was ridiculous for additional states. Secondly, one of my States was incorrect. So, not only did I pay this extortion, I ended up using the State efile site so I could correct the tax forms. Will never us again!!!!

unable to locate answers to issues without going through tons of history comments from "the community" It wastes so much time. Additionally electronic filing not working. Keep receiving errors. No way to resolve errors quickly is a pain. Tried all solutions still not working.

I have been using Turbo Tax desktop for at least 15 years. I generally like it, except this year I don't like the startup screens that try to get me to use Turbo Tax Online, even though I have the Desktop version. I also don't like that it keeps forcing me to activate the Turbo Tax using my license code even though I am launching it the same computer that I already activated it on. I have now used 3 of 5 available activations but all on the same computer!!

This is awful! I would have ZERO stars if the review allowed. This is the worst version of TurboTax ever. I have used TurboTax desktop for over 20 years. This version has a lot of problems. One issue with the 1099R was identified back in January, and it still isn't fixed on April 14th! I can't e-file federal or state because of this TurboTax software error. The AI bot is a sad excuse for customer service and I am not paying another $50 to talk to a human. I am canceling my TurboTax Advantage membership and using some other tax software next year.

VERY Dissapointed that you know longer have It's deductible in your software. I've used Turbo Tax for over 10 years and that portion has saved me a ton of time doing my taxes. But this year you have to go and take that away and cost me many more hours of time to complete my taxes. NOT Very Happy about it!!!!!!!

There used to be a table that you could use to calculate the value of items donated to a charity. This year I could not find a table. The only option I found gave values only. Very, Very difficult to use. You could not search by the simple word "dresses". The options in this search section were very limited and did not include all of the individual type of items donated. Using this search and finding any kind of value cost took an extremely long time to use and then were not able to find the information needed.

Overall, TurboTax is a great. One area for improvement: it would be very helpful to have the option to manually attach brokerage forms when the automatic login/import isn't working (e.g., E*Trade, not sure why it doesn't work). Without that option, users are forced to mail Form 8453 along with the brokerage forms themselves, like me know. I've heard the online version already asks users to upload these forms, which is a great feature. It would be wonderful if that same capability were available in the desktop version. Additionally, allowing work started on the desktop version to be seamlessly transferred to the online version would be a significant quality-of-life improvement as I could not have done so.