I don't have many investments, but it is still a bit confusing. The tax forms and questions though straightforward with the software, sometimes it asks questions that I don't understand. I then have to dig deep with search engines to figure out what it is asking.

It would be nice to see examples of completed forms I'm working on ---it would be nice to know how to make corrections without guessing.. Also...I wasn't sure if corrections I made took care of errors correctly... a positive response/example would helpful.

I talked to a tech agent. I did not get my free state tax to e-file. She gave me a 25% off code,. She told me to put it in the payment section. There was no place to put it. Now I have a code that I don't know where it goes. I have used Turbo tax for many years. This is the first year I had trouble with it. Clothing and misc household area was terrible with no its deductible amounts.

The software is already expensive, yet almost every additional step costs more money. First, you pay for the software itself. Then each additional state return costs extra. On top of that, TurboTax charges separately just to e-file each state return. It feels like constant nickel-and-diming. What’s even more frustrating is the 3 state e-file limit in the desktop version. If you have income in more than three states (which is increasingly common), you’re forced to either mail returns or find another workaround. This limitation is not clearly emphasized upfront when purchasing the software. To make matters worse, the software provides very little guidance for paper filing when you exceed the e-file limit. There are no clear instructions, checklists, or mailing guidance integrated into the process. For a premium-priced product, that’s unacceptable. Will not use for next year.

Always frustrated with TT due to the constant attempts to nickel and dime us (live tax support ads showing us constantly - OK with once and the upper box but that's it; state tax extra fees for filing; extra fee for audit defense when you already say you provide a certain amount with your product purchase); buggy program and glitches; making us have to use WIN 11 forcing an upgrade that was a significant cost impact both in time and money;

Too many steps to "upsell" within the program. Too many places the program "dumbs" down, rather than simply having spaces to transfer from forms (specifically in the interest and dividend sections). Bring back It's Deductible. That was actually a very useful part of the program. Best feature is the carryover from previous returns (why I come back) for things like losses. Kind of ironic that this year, I needed to upgrade because i had a 1099-B, which I've had in previous years, so the Premium. Even though, for 20+ year, deluxe was sufficient.

Another disappointing year using TurboTax Premiere. The import function is terrible, horribly inefficient and risky by launching your default web browser. The PC Enter button doesn't work for "Continue" on screens creating significant inefficiencies. The program works but causes annoyances and big frustrations

It is become increasingly non-user friendly. For instance, I needed to see the year over year comparison. It is no where to be found. When I did a search that did not prove successful. Now, there is glitch E-filing and I have no idea why. Even a glitch typing this review where words are appearing and disappearing. Sigh

Did not use the expert to answer questions feature. It is another expense for people who cannot afford to keep paying for additional things that should already be included in the program for free. That is why most people would prefer to have someone else do it for them.

During the TurboTax powerup process, it went to update TurboTax and then while downloading updates ran into an error and went into the TurboTax application without any warning. When we finished and got ready to send the tax forms, TurboTax informed us that we had to update TurboTax before it could transmit the tax forms. We got out of TurboTax and re-startd it and it immediately went into a 45-minute update process of TurboTax. When it finished, it allowed us to transmit the tax forms. Pretty cool!!