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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,451-1,460 of 5,680 reviews
Feb 21, 2026
Reviewer name: Dissatified user
1 out of 5 stars
1 out of 5 stars review

No change logs for updates.Will be using different

1) TT does not release readme / change logs except for professional products. There is no method to know an update modified your taxes without rerunning your taxes and doing a line by line comparison. 2) In Forms Mode, different colors are used for different fields / numbers. This was in Interview Mode years ago. Please bring it back. Will be using different tax software next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 9, 2026
Reviewer name: Noname available
1 out of 5 stars
1 out of 5 stars review

Turbo Tax was terrible this year!!!!!!!!!

I have used Turbo Tax for years and this year was a terrible experience!!! I have talked with other members of my family and we all feel you should go back to your design in prior years and remember all of your customers are not young anymore, but still believe in following the law and filing my tax return each year!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
Reviewer name: VADavid
3 out of 5 stars
3 out of 5 stars review

TurboTax not was it was

Have used TurboTax for as many years as I can remember. This is the first year I was not totally satisfied with the product. AI interface is useless unless you ask a question it expects, HELP didn't. There were information requirements on this years return that could have been automatically imported from previous years but wasn't/couldn't. Biggest complaint was with data import. Previously, it functioned simply and flawlessly. This year was clunky, slow, and cumbersome. For the first time ever, I may at least consider alternate tax software next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: celden
3 out of 5 stars
3 out of 5 stars review

Needs more work

This is the first time TurboTax has missed a big area for me. I have mulitple 1099's to pull down from several companies and TurboTax will not let me automatically pull the values in. Additionally, when there is an error in my tax return, caught by TurboTax, it does not walk me through the solution.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: KDBay95
5 out of 5 stars
5 out of 5 stars review

Turbo Tax consistent value and results

Easy to use and the format stays the same form year to year. I appreciate the different levels of tax software that can fit the need of simple to complicated filings. It is fairly priced. It provides guidance and accurate findings with good explanations. It has always worked well on Windows platforms I have used.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 17, 2026
Reviewer name: OscarH07
5 out of 5 stars
5 out of 5 stars review

TurboTax is Excellent, Excellent and Excellent!

The software is very user friendly and simplifies terms in ways that anyone not trained in accounting can understand. The process was very smooth, and the best part was being able to upload statements that automatically populated the correct fields. Using TurboTax really took out any fear of making a mistake while making my return as accurate as possible. Thank you!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 26, 2026
Reviewer name: justin1445
4 out of 5 stars
4 out of 5 stars review

Great product, but fix the digital asset issues

Love Turbo Tax! Always and great product, thorough, and easy to use. Only knock for 2025 edition is this: Fix the digital asset question! This year even if you answered no to the question, you still had to go into the open form and manually check the box. Should be an easy fix to integrate for next year

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Feb 20, 2026
Reviewer name: spnylluvr
4 out of 5 stars
4 out of 5 stars review

works well but a couple of frustrations

Overall, the product worked well and was fairly intuitive. I feel like the charge at the end needs to be more clear that it is only for the additional charge for filing the state taxes and the payment that will be sent to the state for those of us who aren't getting a refund, will be deducted from from the previously chosen account and not from the charge card. Also, the update in order to file was frustrating. I had to choose update twice in order to make it work because the 1st one failed. Fortunately, the 2nd attempt worked and everything was filed as expected.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 13, 2026
Reviewer name: MrEd 322
1 out of 5 stars
1 out of 5 stars review

Gone downhill & very glitchy this year- DO BETTER!

Have been using turbo tax for approximately 20 years. I purchase the Premier version.This year it has less features on various levels, Ex: they took out the donation value calculation program. It makes it MUCH HARDER to do taxes without it. There are also glitches within the program. Ex: It asks me if I want to file a Washington State tax return, and that I can't e-file because of this WA thing. I do not have anything to do with Washington state. This year it also gives HUGE RED BOXES and CAUTION SIGNS. Do they not understand how STRESSFUL it is that these keep popping up?? Who in their company thought this would be a good/helpful idea? This guarantees continued stress in an already tension filled situation. For as much $$ that we pay for this program it should be better and less glitchy!! DO BETTER TURBO TAX

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: JaysTax6812
4 out of 5 stars
4 out of 5 stars review

I had some issue this year.

I got stuck with a login issue, I used the Live Tax advice and quickly resolved the issue. Then I got stuck with the Federal Review and / Fix. The form would not advance. I used Live Tax advice again, however we went through lots of menus of grayed out options (likely due to I'm on a Mac). So I started my taxes again from the start. I got to the same section again. Then I had to pay for Live Tax Advice again, since I lost my previous privilege. The person I got to this time quickly showed me how I had to verify and validate my 1099's and cleared up everything. From there everything worked AOK.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.