Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

Member photos

Sort by |
Showing 1,441-1,450 of 5,680 reviews
Mar 19, 2026
Reviewer name: Andy 454
5 out of 5 stars
5 out of 5 stars review

Worked well

The Turbotax premier worked well for me. I appreciate its ability to interface with my stock broker and my K 1 partnership. The bulk edit for stock sales could be improved to allow more items to edit. I had to open up each stock transaction to edit them.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Apr 9, 2026
Reviewer name: Call_ME_ANYTHING
4 out of 5 stars
4 out of 5 stars review

Problematic Foreign Tax Credits Calculations

This year completing the return was time consuming! Instructions in TurboTax are becoming more cryptic and not easy to follow! You have SO MUCH white space in the Forms! Why not use it?!! I wish I could give it 5-stars, because I really like the software. Please see below.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 27, 2026
Reviewer name: WADuke
3 out of 5 stars
3 out of 5 stars review

On-line Turbotax has a way to go

I found the on-line version confusing and I didn't see a direction, I felt lost with random questions. I found that I could download the program to my computer (which I surprised me- I thought this was an on-line only program) and that is how I finished and e-filed. With on-line, state e-filing seemed to cost me $39 with no mention of credit, while using the downloaded version e-filing state was only $15 (after $10 credit). I'll be definitely looking at other products next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: My_name_is_Wes
4 out of 5 stars
4 out of 5 stars review

User Interface on 4k laptop display

Many of the screens were not well scaled--the fonts were too small and there was much too much "white space" that could have better utilized. Many of the windows that needed scrolling were wasting the available space on the screen. It makes me feel like the people who designed or tested these screens were not looking at it as a real user would see it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 3, 2026
Reviewer name: BullHill
4 out of 5 stars
4 out of 5 stars review

Turbo Tax confusing elements

State Filing section buggy. Requires sign-in even using installed software version. No way to exit short of signing in (didn't have a sign-in) or hard cancelling, which I had to do from task manager. And presses hard to do state filing even though WA doesn't have state income tax. Pretty stupid. Should be able to take "NO" for an answer. "Senior discount" new this year. Some explanation would be good. Spent an inordinate amount of time trying to find where that came from; whether was accurate.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 21, 2026
Reviewer name: WSW9
3 out of 5 stars
3 out of 5 stars review

TurboTax Changes Caused Me Problems

I didn't like the changes made to the 1099-R screen where it said NEEDS REVIEW. Answering the questions that flowed from that caused a self-employment tax to be incorrectly added to my return. I never did understand what I did wrong to make that happen. I finally took the advice given in the orange banner to only make changes if information from my form was missing or incorrect which there wasn't any.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: 100Akers
1 out of 5 stars
1 out of 5 stars review

Turbo Tax did not submit a complete return!

I filed my federal and state taxes on 3/18. Both files have been rejected due to missing data. I am now in the midst of having to wait 8 weeks for my federal return to be processed, due to their ID theft guidelines. I am also in the process of emailing more information to NY state, and waiting for USPS mail to tell me my next steps to supply more missing data. I have use TT since it came out many years ago and never had a problem. This year I am wishing I had used another software. Why did I pay for a premium version only to be spending hours trying to correct mistakes that were made by Turbo Tax. I updated the software the day I filed. I ran error check several times. I have now been on the phone over 2 hours with the IRS and another 2 hours sending missing information to NYS. Please refund my $86. Thank you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 24, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Turbotax Premier Desktop review

The Premier Desktop program was good, as usual, but it had a couple of problems in the income entry area that required calls for support. The business I was receiving income from was not listed in the search list and required what I would call a work around. The hold time to talk to a tax expert was very long, but once I was able to talk to the expert, help was outstanding.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 15, 2026
Reviewer name: jrfish_tt
1 out of 5 stars
1 out of 5 stars review

Turbo TAX SUCKS!

You support is horrible. I spent 3 days and about 5 hours dealing with issues between you and comcast regarding email not coming through and with being able to login to my turbotax account. I was just trying to active my desktop software but could not login to your system, since I could login into your system I couldn't even type my license code into work on my taxes. They whole thing is so frustrating every year and is huge waste of time and frankly turbotax/intuit should refund the money I had to pay for this software over this. I will consider switching to H&R block next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Accountintraining
4 out of 5 stars
4 out of 5 stars review

TurboTax works but is a bit cumbersome at times.

TurboTax is a useful tool; however, it could be much better. I would suggest you dry run it on folks with minimal accounting knowledge who are pushing the software to its limit. Examples would be dealing with an amended return from last year, K1s or multiple capital gain generating funds all of which gave me trouble this year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .