your filing screens seemed to be a lot more complicated than prior years. in addition, it took 4 attempts to get through the filing and payment steps to FINALLY PAY OUR TAXES and get the returns filed. we will strongly consider alternatives next year.

I have used TurboTax for more years than I can remember. It easily and accurately pulls in information from my prior year return. I download the software to my computer vs using the online version. With having the software on my computer, I am also able to create an estimated tax return for the following year to aid in determining my estimated tax payments. When running the Smart Check, I usually only encounter a few items that need to be addressed. This year I used the Turbo Tax Community Support in mid January for my Wisconsin tax return in order to find out how to elect to take the new WI Retirement Income Subtraction to offset my pension income. There was a topic already started on this issue. The issue was eventually resolved later in January in one of the software updates (just need to be patient). However, I would like to see Turbo Tax make that tax benefit election more visible in Schedule SB. It currently is "hidden" in the "Retirement Income Adjustments" selection. But when this is selected, the next screen that comes up lists 4 obscure retirement items, but does not show the new WI Retirement Income Subtraction until you click "Continue" and then the question about electing this tax benefit appears (assuming one is eligible for it). The e-filing process for both the federal and state tax returns was easy and successfully completed. In fact, my federal return was already accepted shortly after filing. .

the accuracy is fine. it was hard to open forms to correct errors. My IRA 1099R showed I donated the entire RMD amount to charity. Turbotax did not download that information and I had to manually add it. It was also hard to find the place to enter my year end value of my IRA. It did not automatically come up as I entered my data. I could save the file as a pdf but could not figure out how to print it for my records.

2025 must have been a tough year. TurboTax Premier (Mac desktop) was a mess on first delivery. Installation failed repeatedly, except when it didn't and put nothing on the screen, or got stuck trying to update from within the app itself. It took almost the whole tax season for a fully-capable app and all the necessary tax forms. This is the latest I've been able to confidently file my federal taxes since I started using MacInTax, then TurboTax for you taxes.

The section on Roth conversions was way too confusing, especially having to go back years to see when Roth conversions were done and for calculating the basis. The questions were very generic and no definitions provided on Traditional vs Rollover and when to include which accounts.

Navigating is painful and certain state forms are not available (CT PET) and you don't find that out until you pay for the state. Last year was understandable given CT's late ineptitude and late publication of the form, but that should have been remedied for the 2025 returns.

I have used Turbo Tax for many years and this year I found the changes you made to importing tax documents was extremely confusing and unlike the method used in all the previous years. Also when paying for add ons it is extremely difficult to enter the data because the screen is so big that I cannot see certain fields. I had to change credit cards just to be able to enter in the expiration date because it would not scroll down to month 12.

Major problem with accessing correct state form. Somehow you think everyone needs to file income taxes in Washington State (not true) and make that the free state download. Yes, some folks will need to file to claim a tax credit, but most do not. Some of us would prefer to use the free state download on another state (in my case, California due to assets related to inheritance). Sounds like a corporate trick to make more money by trying to force me to buy the California download when I (and many others) do not need the Washington State program such as it is.

could not upload CVS files for crypto transactions like I could last year what happened to this feature? When trying to file online could not use a credit card with an expiration month past 10. It just wouldn't come up in the dropdown box. I had to switch to another credit card with a month less than 10. Couldn't resize the window to show the entire dropdown list if there was a 11 or 12.

I have been using TurboTax for 30 years and have always found it very accurate and helpful. I very much like the options to step through every topic, those have helped me find additional entries that I would haveentries that I would have missedentries that I would have missed onentries that I would have missed on my ownentries that I would have missed on my own. However, this year I had the State version and found that it is much more difficult to use. If I had to go back to the Federal section to check something when I returned to the State section, I had to start all over again to step through the questions and click buttons to answer yes or no just to get back to where I had left off. It would be very helpful if the State section had different tabs like tthe Federal "Wages & Income" or "Deductions & Credits" etc.