TT desktop seems to be getting more and more buggy every year. Not the same quality control that used to be. Mark estimated/add supporting details availability is very buggy in new UI. Major issue with estimated fields and tax summary bug that doesn't go away once fields are marked not estimated. Still can't imagine another way to file on my own, but every year I am more disappointed with the quality. And no, I have zero desire to use the web version.

The program is much much worse from prior years for the investment section. So much so that I think I want to find another program to use. I do not like having the cards for each investment and then having to click through them one by one. There should be an option to select multiple investments and delete them all together. It took me probably 3 times as much time to do the investments than prior years. I also cannot find the option to save a copy of my return. How is this even possible to not be able to save.

I like how the product shows the previous year entry if you use it both years. I do not like the constant advertising and upselling. I do not like how the product charges extra to file the state electronically, eventhough you bought a Federal + State Download product. It is misleading. This year, there were a few places that the product got wrong and I had to enter the form view to make corrections.

Both last year and this year, when I submitted my Federal tax return with TurboTax, I was notified from the IRS that my return was Rejected. I had to physically go into Deductions & Credits and under Affordable Care Act (Form 1095-A) fill in the information that was required. Then refile my return with the IRS. TurboTax should be prompting me for this information as I had already listed that I had a Form 1095-A. Hopefully this can be fixed for upcoming years.

This year, as will be the case for the upcoming years, I needed to report a non taxable foreign pension (exemption under a tax treaty). I talked to three different TurboTax experts and got three completely different answers/approaches: I was told to trick the system (enter a fake 1099-R with a fake TIN), to not report the pension (the backup IRS publications referred to were irrelevant), and last to have a CPA prepare my taxes because TurboTax cannot handle this situation. I found out on the TurboTax Community Forums that I am not an isolated case. TurboTax needs to offer the option to report a non taxable foreign pension properly. Also, I have had to file by mail because TurboTax does not support Form 5471. Hopefully this form will be supported in the near future.

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

I've been using Turbo Tax since the 1990s. This year was a bit disappointing. There were several problems that needed manual updating to correct. One was with importing brokerage data. In preparing two returns, I had to manually delete double instances of INT & DIV forms. Additionally in preparing two returns, both kept coming up with "enter data for Canadian income", of which neither of us had any, this year or last year (imported last years data. While in the end we got filed. No errors detected. But it's buggy.

I had a significantly higher frequency of looking for answers in the Help menu and on line because your tool tips to explain things are getting fewer and fewer. Since you are using more artificial stupidity this year--that should be more of them than prior years.

I have used Turbotax for many years and found it to be an excellent product. The software has been enhanced many times since I started using it, keeping it up to date with comprehensive features and simplifying the overall process of filing a return.

I found this years product a little more difficult to use than previous years, asking questions that fidelity Financial didn't provide and said were not necessary since they are a Registered Investment Company. Example. we paid a foreign tax on a registered Investment mutual fund dividend; you wanted to know the amount of the dividend; had to ask our advisor to research and advise the amount. Hope we got the correct info since there were 50+ pages of dividends to review.