I like that TurboTax shows me last years number versus the current year. This feature is super helpful and boosts my confidence that I got everything. I like that I can import much of my data from my brokerage and payroll provider. The extra validation checks are re-assuring like the audit risk meter and such. Why not five stars? A couple years ago I filed using the online/web product. TurboTax didn't tell me how much it would cost until I had already completed my taxes and was ready to file. I was charged more than twice as much as the desktop product for pretty much the same return as the previous year. I felt so betrayed, but I wasn't ready to spend another four hours doing it all over. Never again! In addition TurboTax doesn't seem to innovate very much from year to year. I feel like I'm only getting tax law updates between versions. That's essential but I consider it tables stakes for a tax product in 2026. What would be innovative? Build a helper AI agent custom trained or with RAG so I get answers to my tax questions with the latest info from the IRS. For example I had no idea what "qualified business income" was. Qualified for what? to win a pony? I went to the IRS site, looked up qualified business income for schedule C and then feed that along with my circumstances to ChatGPT to get a plain English answer and recommendation for how to answer. TurboTax could have done all that for me via a baked-in AI agent and said "The TurboTax agent recommends that you say yes based on your tax circumstances". It could have then provided the data sources with all the usual AI hallucinates disclaimers.

I prefer to do my taxes on my desktop but the program did not save a link there and each time I opened the program, I had to search for my files especially when my operating system updated. I liked it much better when the system loaded on my computer with the disks i purchased 2-3 years ago!

I believe TurboTax has accurate and omplete computations, however, the program continued to give me a "not-responding" message. This occurred too many times to count and sometimes lasted as long as 5-6 minutes. It's not my computer because my computer is new and powerful. If it's my ISP, thats beyond my control. I don't have any other answers.

Having used TurboTax for many years, but only this year I have some issues with it. I have a special issue to input with Return of Excess Roth IRA into a brokerage account, rather than Recharacterization of the excess Roth IRA contribution。 Have to manually create substitute 1099-R while waiting for my official one next January。

Found help function very difficult to use. In addition, I find it very difficult to make corrections once you entered an answer to one of your walkthrough questions. Had to go right to forms to make corrections. At time I was frustrated with your software this year. Also found the Trump account walk through completion walk through confusing. Not impressed.

Changes have been made to TTax. Did not like process for inputting income. Continued to ask if I wanted to import, told me items needed review but didn't allow me to open and edit. Would not allow me to delete old payer info if I did things out of (your) order. Also, after I finally deleted some old payer info, it kept reappearing. Preparing taxes was more painful this year than in past years.

What I would really like is if you made the font size readable. You've got this whole big window and the information takes up a small part of it for most pages. You could make the font quite a bit larger and all the information would still fit. I get eyestrain every time. Don't suggest adjusting the font with my screen options BECAUSE THEN THE BUTTON TO ADVANCE DISAPPEARS AT THE BOTTOM OF THE PAGE ! and you can't scroll down to it.

I mistakenly entered the exact same 1099 form from my financial company twice and Turbotax Premier added it in both times,costing me an additionalm $528 on my Fed. tax and additional $179 0n my state tax. I already filed both Fed and State and already received refund from state which did not catch error. I am very disappinted and shocked that Turbotax did not flag this duplicate form 1099. Now I have to file an amended return on both Fed and State. I'm not paying for more support from Turbotax to fix a problem it should have caught before I filed.

Overall, very user friendly. However, in some sections, such as Business Expenses Deductions, changes were not communicated up front but buried in a link. I only clicked on the link because I could not add another vehicle for Business Expenses. Not user friendly n this case.

kept asking me to go to online tax return,if i wanted that i would have bought it,when went to file state and local tax didnt give me an option to file by mail,only efile., why cant this program be used on windows 10,this isnt a high speed program, ive been using turbo tax for years, this may be my last.