There used to be a table that you could use to calculate the value of items donated to a charity. This year I could not find a table. The only option I found gave values only. Very, Very difficult to use. You could not search by the simple word "dresses". The options in this search section were very limited and did not include all of the individual type of items donated. Using this search and finding any kind of value cost took an extremely long time to use and then were not able to find the information needed.

The interface has the annoying property of returning to the TOP of a list when you finish one of the list item edits. Please change this behavior so the TurboTax interface shows the part of the list containing the item just completed by you. Your phone support is awesome! Nice, knowledgeable people.

I keep waiting for TurboTax to set up a "early" version that I could buy in say Sept 2026, which would help me plan my taxes for the 2026 year and be a prepaid system for the 2026 normal turbo tax software for the 2026 tax year once it becomes available. This would allow TurboTax to get their money early and allow them to charge a little more money for the software. This seems so obvious to me. Come on TurboTax, expand your universe and make more profit! Maybe look at Bolden for a full approach to financial planning so you can grow and expand. Your competition is coming with AI. Please be agile so you continue to survive! I would like to be able to see the details of my State return. I'd also like to understand how much ordinary income vs capital gain income I had. It would be great to see my marginal tax bracket. It would be even better if there were a planning section for next year. I feel like TurboTax is resting on your laurels. Great software but you are at risk of being left in the dust! Innovate and be the leading software providing more services. It's frustrating for me to see you stall out.

The software is user friendly and adds explanations along the way if you have questions. There was one little glitch this year that happened on both of the tax returns I prepared that were itemized. The step-by-step screen was insisting I enter information on a Canadian pension custodian - even though I live in the U.S. and my work-life/pension has nothing to do with Canada. I couldn't move forward without entering information. I think I finally got out of it by going back and then going forward again.

This year your program was kind of buggy and the interface not as good as last year. When I went to enter data for 1099 forms the program would not let me enter anything. Spent the whole afternoon trying to get it to work. Finally had to search online to find a work around. Luckily it looks like it got fixed in an update. The way you display the list of accounts when doing 1099 forms takes up too much vertical space - don't need so much blank space around each account as it limits how much i ca see at one time on the screen. Also, why do you NOT do form 8990? It would not that complicated for the TT to fill it out. It is somewhat confusing (due to poor irs instructions) on how to fille out and takes me a lot of extra time as i need to figure out how to do it. Also, anyone who needs a 8990 must now file by mail not by e-file as there is no way to add it to the return.

You all are just not good at what you do. You are lucky that you're basically the only option because I despise using you all every year for my taxes. Be better. Don't make people update their product mid-tax filing so that they then have to redo everything all over again.

TurboTax has taken what used to be a simple, intuitive interface and turned it into something clunky! It feels like it's designed more to push paid live help than to improve file efficiently. I've used TurboTax for more than 30 years, and the 2026 version is, frankly, a disgrace!

There is an error in your New Mexico State tax software. New Mexico changed their law effective January 1, 2025 that no longer allows a deduction of 40% of capital gains. Your software is still giving that deduction. It is causing a huge disparity. The 40 % deduction is only allowed for capital gains related to the sale of a New Mexico business. I'd suggest that you fix it quickly. I will have to use another service or file directly myself with the state. Unfortunate.

I have used Turbo Tax for many years and continue to use it because of the people who have been so quick to help me get over some bumps that I was totally unaware of until I got more and more involved. This year was fortunate to have Aaron assist me. He was and is fantastic. I am 86 years old and not a technological genius! I'm sure as we continued to help me,there were times he had to be frustrated yet he never seemed to exhibit it. I was totally impressed with his knowledge and expertise, he was able to guide - even me to success. I will continue to look to Turbo Tax for the 2026 edition.

I had to call twice, and the in-person help was excellent both John and Elliot helped me solve my problems. Finding out how to call was extremely difficult. One was a software error that occurred during download. The other was trying to navigate back to change how I wanted to apply my refund, part to next year's taxes. It should not have been that hard to figure out. The AI help is 100% WORTHLESS!