I like your app and have used it for years but this year, when going to file t I had to enter my name and address 3 different times! How frustrating since you already know my name and address!! How about entering it and letting me change it if needed? Same with bank codes and accounts. How about I enter it once and then confirm it?

It is more important than ever to check every line of your forms and understand what and if bad calculations were added. Intuit won't be paying your interest and penalties when they screw up. And they seem to do that more and more in unexplainable ways. If I didn't have years of taxes done in this format, I don't know if I would keep using it. At some point it probably makes more sense to just outsource this.

I've been using Turbo Tax forever. It's getting more difficult to use, and they made me upgrade this year to do something that I've been doing for years. I also had to buy a new computer because they wouldn't allow me to install on my existing computer.

I was not as impressed as former years. It was more difficult to process my taxes. I've been doing my own taxes my entire life and have been using your tax program since your inception. I cannot print my state and federal separately without having to go through the entire forms to find them. Very disappointing, especially the fees taken out of my Federal refund.

We are long-time users. TurboTax walks us through quite well, but this year's version got caught in a loop several times and the interface was not clear how to put in capital gains. The help panel was helpful for that. We use the desktop version because we are very concerned about privacy. It was hard to get it this year, because the TurboTax website kept wanting us to do the work online. This was very, very irritating, and will get us exploring other options next year.

Difficult experience, it has not improved for years. I am still unable to apply part of refunds for next year. Paid over $100 for program and will not pay another $60 dollars for someone to explain what should be and used to be simple and straight forward. Even trying to submit this complaint is hard. Still can not submit as someone else has used my nickname of Dissatisfied Customer.!!!! Hope third time is charm as still can not submit complaint.

This version has lots of bugs. After filling out the section for social security it asked if I lived abroad. I said no. Then it wanted me to tell Turbo Tax about my living in Canada! Then, I was able to import one financial brokerage account into Turbo Tax, but not another! I had to enter I manually.

I'm filing a joint return. Why is the s/w asking if my wife filed a return? Why did I have to enter my DL and my wife's DL twice?! For some reason my 2024 tax return was not saved, probably my fault, but when I tried to download my 2024 return from TurboTax, I got a file I could not open: jcdooling_TaxReturnFromTTO. Had to then go to the IRS for my 2024 AGI. Too much time wasted!

Fr the most part using Turbo Tax is pretty easy. Non cash Charitable. This year I had a lot of non cash deductions was not the easiest. With Multiple items going to the same charity, Why due you have to enter the date for each item. It would be easier to enter the date once and that should be all that is need for all items donated on that date. If you have several dates of donations one enter for each date should be all that is needed. On medical deductions it would be nice to see each section prior to entering. I found myself going back and forth because what each category wasn't real clear until you get further into the section. Overall I'm pleased with Turbo Tax.

Turbo Tax has been my income tax filing choice for many, many years. This year I once again needed suport and it was quick and easy to speak with a knowledgeable, courteous professional at no extra cost who answered my question. I will continue to use Turbo Tax as it is user friendly and accurate and instills confidence in my tax filing.