Unless you know turbo tax, it is difficult to navigate. Need to ask a question and the phone number is nowhere to be found. Needed to do a web search to find the number. (very poor). Got to talk to two agents. The first one said Turbo tax is correct and the 1099 is wrong and go to the supplier of the 1099 to have it fixed. Wrong! (poor) The second agent (Justin) found the issue and led me to the correct understanding. It was me not recognizing that a number entered was being reflected in the total. Justin gets a Gold Star.. (excellent)

Despite the 529 to Roth rollover having been effective for a few years, and the changes to the 1099-Q being relatively minor, it was still not working through the step-by-step process. One question about box 6 was doing the opposite of what it should have been doing. I had to manually edit the 1099-Q worksheet to ensure it was accurate. This wasted time and energy and was extremely frustrating. in the community, tax experts were redirecting me to IRS documents. What's the purpose of the step-by-step if I have to go through those documents? Intuit needs to do better because your 2025 version was the worst ever after using it for 30 years!!

As usual, TT works well and I will continue to use it yearly. There are 2 things I'd like to see improved. 1. It's frustrating to wait for updates uploads for several minutes only to be old there are no new updates. 2. Was mislead when I manually entered Form 1099-DA from Coinbase. I was unable to import this. In the step by step TT suggested it is easier to just enter the total of all transactions. after I did this, Iwas told I need to mail the form to the IRS and time it so it arrives with my E-file. I then went back and entered each transaction and the mail in requirement went away. Iknow Crypto forms are new and hopefully you can fine tune this. Overall I am quite satisfied! Thanks

From installation crashing bugs to help pages with abundant dead links, it's clear this company is relying too much on AI with almost no quality control. I'll be taking my business elsewhere next year. This has been one of the most painful tax filing experiences ever, all due to the new turbotax experience.

Great experience as the program is very user friendly and walks you through the various sections of the tax return process. I have been using Turbo Tax for over 20 years, and I really love this product. Highly recommended for anyone wanting to file their own tax returns.

I've used TurboTax for over 20 years to file my federal and state tax returns. I use the Premier version of the program because I invest in stocks, and the reporting requirements would be utterly impossible without assistance. I import my tax forms from my stockbroker into TurboTax, and that nightmare vanishes. Plus, I can choose whether to complete the federal and state returns through a guided interview or just the forms I need.

Turbo Tax Premier helps me figure out how to report investments accurately. The rest of my tax information is fairly easy but the investments always stumped me. I feel that I am receiving the highest refund I am entitled to (or paying the lowest tax necessary).

I've used TurboTax for many years and have relied on it to help me file an accurate return. This is the first year that I got to a point where I had no idea why the New Jersey state section was asking me for the previous year's distribution from a pension plan. When I went to the corresponding tax form, I saw the code G from my wife's pension, indicating that a General accounting method was to be used. There was no way to change that G and no way on a menu to go automatically to the source of the G on another form. I finally found that I had answered a question in the federal EasyStep retirement plan section inconsistently for my wife's plan. Fixing that error made the confusing question on the state EasyStep page go away.

Love Turbo Tax! Always and great product, thorough, and easy to use. Only knock for 2025 edition is this: Fix the digital asset question! This year even if you answered no to the question, you still had to go into the open form and manually check the box. Should be an easy fix to integrate for next year

The calculation for estimated taxes was not very helpful. I do not remember having to fill in some of the information and because I have a carryover on capital losses, I did not know what to fill in. I was only allowed $3,000 loss when I lost over $250,000. I realize that is not your problem but did not understand what to do for estimated taxes next year.