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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,391-1,400 of 5,680 reviews
Apr 10, 2026
Reviewer name: VoteNoVirginia
4 out of 5 stars
4 out of 5 stars review

$40 refund fee?!

2025 was a better product than 2024. i had a 1031 exchange in 2024 and turbo tax was ill-equipped for that. big red flag on the 2025 product. when i was finished and ready to efile i was stuck in some rabbit hole about a $40 refund processing fee. This was either a dishonest attempt to get distracted filers to pay a unnecessary fee or a poorly worded and timed instruction page.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Feb 19, 2026
Reviewer name: cbrogdon
3 out of 5 stars
3 out of 5 stars review

Weak

I was disappointed. Seems like the software was actually better in years past, or at a minimum there's been no improvement. I expected AI to make this way better but it hasn't seemed to. Gemini was more helpful with navigating the program than Turbo Tax itself was. When I can't import data I should be able to drag and drop tax forms and be done.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: Paul 26701
3 out of 5 stars
3 out of 5 stars review

Interest and dividends in one list.

I have used Turbo Tax for the last 20+ years and found myself struggling with understanding how to enter data in this year's release of premier. I found that the format for listing Interest and dividends in one list was difficult to use. I would prefer that all interest and dividends be listed separately, since I separate both the interest and dividend statements into two groups.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: DDandScott
4 out of 5 stars
4 out of 5 stars review

TurboTax Update and Improved Import Experience

There was what seemed to be a substantial update to the product as opened the Turbotax desktop application. I hadn't opened the product in about 2 weeks. I re-opened the product around April 1, 2026, and received the update. It caught me a little off guard that there appeared to be a substantial update. But, I know that importing forms from investment companies worked after the update. Those form imports did not work before the update.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 17, 2026
Reviewer name: Jul2026
4 out of 5 stars
4 out of 5 stars review

Got it done!

This year I had issues initially with the program. I had to contact support for help. Support was helpful and got me on track. (had to uninstall and start over) With that said, too many extra hours of my time and it was a frustrating process. (This is my 6th year using Turbotax program and had no issues in the past.)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 1, 2026
Reviewer name: JanetDP
5 out of 5 stars
5 out of 5 stars review

Consistently Accurate & Easy to Use!

Turbotax ease of use is awesome! The ability to download documents and review when otherwise would be very confusing is a great support feature. Mac OS compatibility is a win/win for me. The Accuracy is spot on, with any and every question that I have had. Turbotax will continue to be my one and only tax program.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 7, 2026
Reviewer name: No fan of AI
3 out of 5 stars
3 out of 5 stars review

Turbo Tax "needs review"

Contrary to the experience of prior years, I encountered some annoying glitches, in particular with importing brokerage files. Also had to deal with the weird glitch concerning income from Canada...luckily, I found the solution to that by searching online for the experience of other TT users One feature that was very helpful: TurboTax lined up the prior year's 1099s for comparison with 2025 entries, and pre-filled the Payer's information blanks.,,a welcome time-saver

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 16, 2026
Reviewer name: Redmiata98
4 out of 5 stars
4 out of 5 stars review

Almost a 5 star software!

TurboTax is great. It is simple to use and accurate. It has explanatory references for most of the entries and is always accurate. i have confidence in this software and have used it since I started paying taxes over 50 years ago. There is ONLY ONE CONTINUING problem that has existed since the 2023 tax year THAT HAS NOT YET BEEN FIXED: The automatic or a question that prompts if the user has Military Retired income to exempt in Virginia. The information ("Military Retired Pay") is input for the 1099-R in the Federal section but there is never a prompt/question to edit the Virginia tax input to ensure that the exemption is recorded in the Virginia tax input. This currently has to be done manually by the inputter and if you are unaware of it you will not make the input. . As a result, many are losing this exemption and the tax assessment difference! when this is FINALLY fixed, they will be a 5 star software!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 6, 2026
Reviewer name: Aussie 5
4 out of 5 stars
4 out of 5 stars review

More Difficult to Navigate Than Previous Years

I have used Turbo Tax for many, many years. I found this year, where it seems you were trying to simplify it, made it more difficult to enter info. And why would you assume most people don't do estimated taxes. Many of us do and I had to go find where I could enter it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 13, 2026
Reviewer name: cjassant
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Wanted More Money to E-File Return

After completing it would not let me e-file. I got a message "You've reached your e-file limit. the IRS only allows 5 returns to be e-filled with personal tax software. Everywhere I turned TURBO TAX was only wanting more and more money to be spent with them. So, the Features that were advertised were not available.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382