First off - it is always very frustrating trying to get a desktop version on my PC. Can you PLEASE just go back to offering the CD version OR include a very easy to click and obtain link in an email when tax time comes around? I may go elsewhere based on that alone. Also, this year it looks like some things were changed or done differently than in the past. I've been using this software for a decade and something just seemed 'off' this year.

Be aware of following: TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. Running Win11, HP 12gb memory 1tb storage.  . . TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. . . . Did it on the weekend... IT DID NOT RESOLVE THE PROBLEM... TURBOTAX PREMIER 2025 DESKTOP IS NOT UPDATING AND POPULATING DATA THAT I HAVE INPUT. WORKING WITH CARRIE AND ASHANNA SUPPORT THEY SAID IT WOULD BE FIXED. LAST UPDATE DID NOTHING. PROGRAM STILL FAILS ALL SECTIONS.. Running Win11, HP 12gb memory 1tb storage.  . SECURITY LEVEL NO IMPACT. DEFRAG ARE YOU KIDDING... WIN 11 ALWAYS UP TO DATE... EVERY WEDNESDAY.. IT IS A SOFTWARE ISSUE IN TURBOTAX PREMEIR WIN11...  RUN A TRACE AS EACH ITEM SHOULD UPDATE IN THE DATABASE AND THEN POPULATE THE SCREEN...  WHAT ARE THE TECH'S DOING?  DO THEY NEED AN AI SUPER HELPER?? -------------------------------------------------------------------

Great product that I will continue to use and recommend. One suggestion would be to enable turbo tax to read previous year's return and enter info from that return where appropriate. For the 2025 return I had to manually open the previous year's return, search for some information, and manually enter it.

I have used Turbotax for many years. I found filing my taxes with your product extremely difficult this year as the returns that I originally created kept being marked as corrupted when I attempted to return to them. I eventually ended up filing my husband and my return using the on-line version of the program after several attempted using the desktop version. When I filled my son's return he never received confirmation of the returns being accepted or rejected by the federal and state tax authorities. I ended up refiling his return as we couldn't determine whether his returns had been accepted. This resulted in a double filing fee for his state taxes! I am very frustrated with this years product!

this year I had a trouble with the updates. Don't know weather its Windows 11 or you, the updates took forever to complete. one night i went to bed and in the morning the update had a error message. so I updated again and it went thru. Had to ask ChatGPT how to enter my IP pin, I used the desktop version.

Seems to have trouble with Schedule K-1, particularly with the ZZ fields where some LPs report several ZZ code entries. I frequently view the forms but there isn't a clean way to return to were you were in the step-by-step or at least it's no obvious. When working on States, you often give a number to review but no details on what's in that number. It takes a lot of searching and calculations to determine what you used for those numbers. Please DO BETTER.

I have been a TurboTax customer for 30 years, and this is by far the worst version I’ve used. Over the past few years, the software seems to be getting worse each year. The interface no longer carries over the strengths of its legacy design, and some of the new implementations feel awkward and inconsistent. One major issue is that it does not automatically save your data. Preparing a tax return is a long process that requires time to gather and enter information. If the computer times out or goes to sleep, everything can be lost. My first day of works are complete disappeared. The software update process has also become extremely annoying. Every time I find the information I need and reopen the app to continue working on my taxes, it forces an update and blocks me for another 10 minutes before I can proceed.

Very frustrated. For several years, the foreign tax credit DOES NOT WORK. This year I finally gave up and took the deduction (not my choice, but could never get the FORM 1116 to work). Get your act together. There are many negative comments from frustrated tax payers making this same comment. Lost lots of time trying to get this to work. Waste of time!!!

I"ve used Turbotax for probably 20+ years. This time in small print, it requires Windows 11(which I can't use on my prior laptop W-10), so I needed to switch to my newer laptop that is also Windows 10, (but at least I could upgrade to W-11). Then after starting my return on Turbotax, the screen background is BLACK, WHICH MADE IT EXTREMELY DIFFICULT TO SEE. From going to help desk, I see this is an INTUIT TURBOTAX issue. It sucks.....

Overall, TurboTax worked OK. 1. I don't feel it is as intuitive as it used to be when I first used it years ago. 2. Some of the wording is confusing. 3. When you complete a task, it takes you back to the main page. You're then forced to scroll down to the next task. 4. Your search box does not function properly. I tried using it to get back to "Estimated taxes paid", and it just kept giving me options other than what I needed. 5. Quit pushing me to buy the on-line version. Every time I logged back into the desktop version I was using, your ad promoting the on-line version pops up. Also: You need to tell people to use Chrome. I was using Edge during my initial sign-in, and it would not let me perform 2-step authentication, I had to call your support line. I waited 20 minutes for help. Tiara helped me and she did an excellent job; she was very friendly and courteous. We did a screen share, and she guided me through the process. I could have avoided all this if I knew Chrome was required.