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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,331-1,340 of 5,680 reviews
Mar 23, 2026
Reviewer name: sfvoyage
4 out of 5 stars
4 out of 5 stars review

error check does not work for missing Form 1095-A

I did not get prompted that I had forgotten to enter form 1095-A, and this omission was not picked up during error check. As a result, my returns were rejected, and I had to refile. Also, I had to manually enter figures for the form 1095-A. Why can this form not be imported directly into TurboTax?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 9, 2026
Reviewer name: LWAjr2
4 out of 5 stars
4 out of 5 stars review

Good, But Some Prompts Are Confusing

I've used TurboTax many years. For 2025 taxes I had a problem figuring out how to enter estimated taxes that I paid in 2025 for the 2025 tax year. I eventually figured it out, but TurboTax's text prompts were confusing. Also, I had a 1099-G from my state, and I never did figure out how to put that information into TurboTax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 8, 2026
Reviewer name: Smerls
1 out of 5 stars
1 out of 5 stars review

Turbo tax forced upgrade for Windows11

I have always liked Turbo Tax but this year they got sneaky and I was considering switching. I have windows 10 and like to do my taxes with the desktop version and not online. I also don't want to upgrade just yet. This years desktop version only works with Windows 11 which is a huge inconvenience. Why??

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 23, 2026
Reviewer name: Actually disappointed
2 out of 5 stars
2 out of 5 stars review

After many great years, TurboTax failed me

Turbotax failed to transfer the asset depreciation Schedule E figures/amounts which caused undue financial error and reduction in refunds. After preparing, saving, printing and filing a return, the actual return disappeared as though information was never entered other than personal information.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: adrusya
4 out of 5 stars
4 out of 5 stars review

Turbotax is great

overall ok. I was frustrated on how to report the backdoor roth conversion. Had to spend a lot of time on this. In addition, i had to spend a lot of time on the double tax reporting from sales of NQSOs shown in and also box 12V in W2 and reconciling with 1099-B

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: rbbnet
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is the only program I've used since 1996

I use a CPA every year to confirm my filings even though I'm taking the standard deduction. For $50 it's worth it and I sleep better. The software is easy t follow though since you can import almost any investment bank or broker data and the program inputs it in the right places why bother to do it yourself. I've used the desk top version since 1996 because I want to see the forms as I fill them, not just at the end.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 1, 2026
Reviewer name: CandySC
5 out of 5 stars
5 out of 5 stars review

Security Options for saving PDF file

One thing didn't work this time...every time I tried the security options for the PDF file, it did not work. It only saved the "untitled" (instead of what I tried to name it and did not have it password protected. Instead, I had to do it on my own computer after downloaded from TT. That didn't used to happen in previous year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 12, 2026
Reviewer name: Stupid filing check
1 out of 5 stars
1 out of 5 stars review

Stupid filing check

Turboxtax has been stubbornly notorious for the final check before filing. It kept asking to FIX issues such as answering Digital Asset on 1099-B for high volume trader. They are PDF file from broker. We had 260 trades from Chase. I'd click NO and Continue 260 times each. That will be 520 clicks! STUPID Intuit.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: BTM7
4 out of 5 stars
4 out of 5 stars review

Don't bother with the online version!

The online version was awful. I will never try that again. I will stick with the desktop version. I have the desktop version and gave the online version a try. The online version said I owed over $12K!!! That was not the case. It missed critical deductions. Simple ones like mortgage interest.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 12, 2026
Reviewer name: Brad 60
4 out of 5 stars
4 out of 5 stars review

Turbotax 2025 Review

Turbotax works really well, however for the firs time there was a bug with the capital sales worksheet. I got in a loop on one question and it would not move on. I had to research the problem online and finally found a solution and had to fix the problem myself in the forms. It took quite a while to figure this out. This is the first time I have had this type of problem with Turbotax. Otherwise it is quite a useful piece of software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382