Overall, filing my taxes was simple and I was satisfied with the process. The one major complaint I have this year what at the end when trying to e-file my federal return. As in the past there are to options to receive your refund, mailed check or direct deposit. Unfortunately, I found out as of Sept. 1, 2025, the IRS is no longer mailing checks. I received a letter from the IRS that now I have to submit my bank information for direct deposit. The software needs to be updated to remove or notify that the mailed check is no longer an option. And now, it is a major pain process for me to get on the IRS site and submit my bank information in order to get my refund.

Downloaded information was not correct but probably not a Turbotax issue more the financial institutions issue. Help finding 2024's AGI was not inline with my experience (my web portal must differ from what was anticipated by the help instructions. Same general ease of use beyond this. Even though I had the 2024 tax file my information would not import into 2025!

I have used Turbotax for at least 8 years. It almost makes taxes easy. This year the glitch was Turbotax trying to make me fill in my Schedule from my Notary business from 2 years ago while it was rechecking my taxes for this year. Since I had no info to use, I had to make up answers so the program would let me go forward.

It works, but gets buggier every year. It acts like a bunch of web pages crammed into a seemingly native Mac app, but there are layout problems, editing brokerage trading entries is a nightmare, and going to the form display to try to make faster edits works terribly.

It's a very wonky bit of software. I've used TT online for years and switched to Desktop this year because the interview process is so poor re K1 forms. It is surprising that the user interface is not improving despite advances in AI--which I used to overcome confusion with working with TT. Hard to see TT survive Claude et al.

I have used Turbotax for over 10 years and this version is the worst one yet. It seemed to calculate my tax OK, although I am skeptical. The user interface seems to be dumbed down quite a bit. Also one feature for foreign tax paid didn't work at all. Just keep hiring idiots to rewrite this and I'll give it 2 stars next year!

Seemed like a step down from last year. 1. Importing from Vanguard was too arduous. I have 7 1099's that had to be handle individually. There should be a multiple-import wizard so that I only have to enter data once and have TT fetch all 7 for me. 2. There were 3 "duplicate" 1099-R forms that somehow got created from my imports. I had to find them and delete them manually. The software should have identified them notified me. 3. There should be a menu item or other way to see a list of all imported data, plus a way to set/edit the title of each entry. I did see the list somewhere in the step-by-step and all 7 Vanguard imports had the exact same title. 4. There really should be a way to import pdf documents from the local machine. I can't believe I had to enter three 1099 forms manually. (I *think* that previous versions of TT did import from pdf.) 5. I was disappointed that I had to upgrade from Deluxe to Premier in order to import 1099-B forms. 6. You should have much better user help using AI. Right now every request for help just lists out some forum topics with some matching words. You should train an AI system on your software documentation and provide much more insightful responses to questions.

Overall it's OK. The interface has gotten a little bit more awkward this year. I find it really annoying that I cannot easily find and separate mine and my spouse's various W2 and 1099 and other forms. That information is mysteriously buried which I find very annoying when I'm manually entering or importing the information. The W2 auto fill laughably fails every year when providing it a perfect PDF of the W2 forms. You also leave old $0 1099 forms around that I have to manually delete. When importing 1099 forms you don't check the TIN so amounts that do not belong on my tax return are silently included that I need to manually remove. Finally, I find it more than a little annoying that the audit defense that is bundled in with Turbotax is just a 1 year service that expires by next April 15th and not the proper statute of limitations expiration service. Also, this ridiculous business of requiring the latest version of Windows in order to use your software. I don't know what your game is, I don't know what the back end benefit is that you get, but there is absolutely no reason whatsoever to prevent the installation of Turbotax on a Windows 10 system!

I've used TurboTax for years. Very satisfied. However, this year it was really frustrating completing the State Tax side. When I did the state review for Idaho, there was something to be filled in on one of the state forms. When I opened the form, I was not able to get back to the Step-by-Step. It kept routing me back from the beginning--so even though MOST of the previously filled in amounts were there, I had to answer about 15 questions repeatedly (that is, each time I attempted to go back from Forms to Step-by-Step. No fun!

Every year I am unable to attach required documentation for the Ohio Scholarship donation credit to my Ohio state electronic filing. (Ohio Schedule of Credits, line 15. Scholarship donation credit) As a result, users are forced to file via mail at additional cost and significant time for response from the state. To resolve this, there needs to be a feature for users to add supporting documents to their return within TurboTax.