Love Turbo Tax! Always and great product, thorough, and easy to use. Only knock for 2025 edition is this: Fix the digital asset question! This year even if you answered no to the question, you still had to go into the open form and manually check the box. Should be an easy fix to integrate for next year

I found using Turbo Tax this year to extremely frustrating to use. There were no instructions on how to utilize worksheets or add information. Additionally, Although they say one state return is free and included, they do not specify that you have to pay to efile it. What a disappointment! I've been using TT for years to complete my taxes and I think this is the last year I will do so.

I have been using Turbo Tax for over 30 years. Your software is becoming less intuitive in the past few years. The glitches with the Capital Asset Sales Entry Worksheet, Yes/No check boxes were annoying and time consuming -- pitiful! By the time I resolved the issue, I had to figure out how to proceed to transmitting my taxes without paying for e-filing again. Terrible!

Turbo tax use to be easy to use, this year was not easy at all. It tool forever for forms to be ready and then sections would never clear, kept saying ready, but when you reviewed them they never updated. It was even more challenging to see what you were looking at, if you wanted to edit forms for example, seemed almost impossible as nothing seemed simple and easy like before. Clearly they want you to use the so called "experts" and pay more, so make the software complicated and difficult. I will be looking for something else next year.

Turbotax works really well, however for the firs time there was a bug with the capital sales worksheet. I got in a loop on one question and it would not move on. I had to research the problem online and finally found a solution and had to fix the problem myself in the forms. It took quite a while to figure this out. This is the first time I have had this type of problem with Turbotax. Otherwise it is quite a useful piece of software.

Good basic walkthrough for standard income, deductions, credits. It doesn't give you any specific help or suggestions to cut your taxes or save money - e.g., it doesn't suggest you can file in a certain way for some cases, but it does select standard vs itemized deductions. The "click here" support links just take you to the main support page, not to specfic topic pages. They also make you download and pay for state taxes that do not have state taxes. It kept pushing me for paying for additional WA tax even though Washington does not have any taxes and there was no need for filing there. They make you pay $25 for each state.

user for >20 years. Works fine, but UI still has annoying features: 1. Why don't you standardize text on buttons, such as "OK" or "Continue" or ... Just use one 2. Put OK/continue buttons at same position on screen, so I don't have to go mouse seeking on each page 3. When a help topic is opened, make it open at same position and size as the last one 4. When updating, have to click "continue"/OK/yes too many times. I think I've started the update, but when I return to computer some time later, it's still waiting on yet another OK. 5. Spend some quality time reviewing TurboTax's UI and make us all happier!

you dont support windows 10 any longer causing me all kinds of head aches, when I went to pay to file my "free E file" of $65 your credit card link wouldn't work so I had to have my free file fees taken out of my return causing more head aches just all round sucked this year.

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

The import of an inherited IRA didn't work correctly and resulted in an error of $801. I paid for your advisor and we walked through the return and I actually found the error. I should be refunded the $60 for the advisor since I found the error and it was Turbotax's problem.