I had several issues with TurboTax. I had to file multiple states and the cost was ridiculous for additional states. Secondly, one of my States was incorrect. So, not only did I pay this extortion, I ended up using the State efile site so I could correct the tax forms. Will never us again!!!!

As an 11-year customer of TurboTax, it pains me to write a negative review, but it's time to face the truth. The truth is that in the age of AI TurboTax increasingly seems clunky and overpriced. I used FreeTaxUSA.com to complete the returns for one of my relatives. For relatively simple returns, it's a better product than TurboTax, and it's free. TurboTax needs to cut its price drastically to survive.

TurboTax Premier Desktop Software 2025 won't accept credit card payment for State e-file. I have tried all the suggestions online including confirming address matches credit card and tax return, clearing browser cookies and history, running software as administrator and removing online safety measures, like pop-up blockers - - PLEASE FIX THIS ISSUE. Appears to occur since 2021 based on comment history! It is very frustrating to get to the end of this process to only run into e-file/payment issue.

Overall, I am really happy with how Turbo Tax helps me run through the process. I did have a few issues when the program reviewed any possible issues at the end. It took quite some time to figure out why there were issues and how to go back in to fix them. It would have been helpful if the program would have guided me back to the specific sections and showed how to proceed or why there were issues.

The main reason I have for using Turbo Tax is that it imports tax forms from Fidelity. Otherwise it's a bit more expensive and not that much different from other software I've used like Block and TaxAct. The support people required a substantial wait and were a bit difficult for me to understand - accent / phone noise. Importing tax data from Fidelity and banks had a few glitches, but worked well enough after a few tries. A little disappointed in the info offered after filing - no comparision with others and few useful suggestions for next year. I used the desktop version up til now, but the on-line version seems like the way to go in the future... no updates to wait through and more questions and hopefully info.

Foreign Tax Paid was improved this year to allow more than 1 worksheet, which was helpful. But the instructions in that section were somewhat vague, and after reviewing Worksheet 1 I had to make edits because the first country's dividend entries were double-counted. Also, the default print settings result in images only 40% of actual size in the center of the page. It wasn't until I had printed the first time that I knew I had to change the print settings by expanding the details and making the adjustment. Very frustrating.

Everything was great until I got to Foreign Tax Credit. Your instructions were a little to brief. You mentioned that their was 3 ways to handle it and you only gave instruction on 2. Trhe missing one was what to do when the total tax was less than $600.

I filed my taxes in March and owed State and Federal taxes. I requested that my payments be withdrawn on April 15, 2026. Three months later I'm checking to see why the IRS has not processed my payment and found out that my taxes had not processed through Turbo Tax as of today 6/16/2026. I pray I won't owe any additional monies for late payment b/c I can't afford giving any more money to the IRS.

YOU HAVE CHANGED THE SAVE TO AUTOMATIC... I DO NOT LIKE THIS AND IT MAY CAUSE ME TO SWITCH NEXT YEAR. I WANT THE ABILITY TO CHANGE THINGS TO SEE HOW IT WOULD AFFECT NEXT YEARS RETURN AND PLAN ACCODINGLY... THIS IS A BIG ISSUE. SCHEDULE M FOR MY ILLINOIS TAX IS DIFFICULT TO FIND, IT SHOULD BE READILY ACCESSABLE, AND PART OF THE QUESTIONS ASKED IN THE PROGRAM. AND ASKING ME EVERY SINGLE TIME ABOUT PURCHASING UPGRADE, OR PROTECTION, OR HELP FOR PAY. ONCE I ANSWER IT ONCE, SHOULD BE DONE WITH IT, AND IF I WISH TO PURCHASE LATER I CAN.

Every year you change your product unnecessarily. I use Turbo Tax to file every year, so that it stores my and makes completing my taxes easier. You have a track record of making changes that make my taxes harder. This year has been a nightmare. This year I'm at the last step and can't transmit my taxes because of some software bug. You added some crazy feature that is apparently affecting a lot of people. And despite having to wait for "updates" every time I start your program, you can't fix this bug before tax day. What am I paying you for? I can file using free software. And I plan to do so in the future.