like the easy transition between guided entry and forms. some questions are slightly vague. do NOT like the newer (started 2024) format for seeing and entering 1099-int and 1099-div. can't see all items to be entered or deleted, based on previous year, on one page in a 'table' layout. cumbersome.

The "guided" option for data entry was clunky and confusing. Did not seem to follow a logical sequence - jumped from one 1099-DIV to another. Seemed to be easier if I just entered all the data from one company's set of 1099 forms at a time. Going back and forth between individual companies 1099 forms was confusing and the process could been better designed.

Long time user of Turbo Tax but this years experience using was awful. Things the past that were easy were now difficult to go through and visa versa. Could not e-file at the end because it did not have an option for month 10-12 on credit card selection. Had to find another CC to use.

TurboTax and their reps and employees hold accuracy, compatibility, their features, the user interface and providing support to their customers at a very high standard. Thank you TurboTax for all that you did for my family and I. We appreciate all of your arduous work to provide a seamless interface for your customers. Thanks for the President and the Congress for the Big Beautiful Bill.

we used desktop version - had problems with downloaded information causing rejection of e-filing; corrected by cancelling all work done and beginning again with manual entry of information from banks, credit unions and brokerages. NOT GOOD experience and difficulty with state return prompts although we didnt meet ltcg levels requiring a state return

The HSA section needs a bit of help. I am on a family plan, and it only wants to know my contribution and if I also made contribution to my wife's HSA. By ignoring it an starting from scratch rather than try and import my return from last year, I was able to get it to work without telling my that I overpayed and I either need to withdraw or get charged 6%. I also have an under 25 son non dependent that is on the HSA plan, which I am guessing is what might have been causing some of the problems.

Turbo Tax 2025 continues to serve as an adequate income tax software application - but it also continues to be unnecessarily unwieldy in use... to be honest, it is WAY EASIER to consult Chat GPT to get advice on how to use your software than to use your instructions!! But one obvious suggestion: There needs to be a simple way to make the fonts bigger OR to allow the user to expand the screen. It's ridiculous that it should be so hard to see what's on the screen...I randomly asked 8 people for one recommendation and 7 people came up with that - completely unprompted! - as their overwhelming first issue. Funny that I can expand this comments screen, but cannot do that in your application. (Sound of hand slapping forehead) Using Turbo Tax is a choice in a weak field of options.

After all checks and balances and prior to filing return, you make it hard to figure out how to just print to a PDF so that you can review all information before you go back and file electronically. You don't want to print all data, but you want all data in a PDF so selective print and review

I had several issues with TurboTax. I had to file multiple states and the cost was ridiculous for additional states. Secondly, one of my States was incorrect. So, not only did I pay this extortion, I ended up using the State efile site so I could correct the tax forms. Will never us again!!!!

As an 11-year customer of TurboTax, it pains me to write a negative review, but it's time to face the truth. The truth is that in the age of AI TurboTax increasingly seems clunky and overpriced. I used FreeTaxUSA.com to complete the returns for one of my relatives. For relatively simple returns, it's a better product than TurboTax, and it's free. TurboTax needs to cut its price drastically to survive.