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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 1,231-1,240 of 5,680 reviews
Mar 13, 2026
Reviewer name: pcwilm
2 out of 5 stars
2 out of 5 stars review

TutboTax Premiere Windows11: Annoyed & Frustration

Another disappointing year using TurboTax Premiere. The import function is terrible, horribly inefficient and risky by launching your default web browser. The PC Enter button doesn't work for "Continue" on screens creating significant inefficiencies. The program works but causes annoyances and big frustrations

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 1, 2026
Reviewer name: ThreePieceGeorge
4 out of 5 stars
4 out of 5 stars review

TTP is a Premier Product!!

In years past, I have consistently rated TTP with a 5 Star rating, but I'm only giving it 4 Stars because I had several problems with entering data. The section dealing with my 1099R had to be revisited several times in order to update the 2025 figures. And during one of the attempts, I completely killed my entire return and sent me back to "start a new return", a most distressing occurrence!!! I am not happy with all the revised format changes because I have been using TTP for many years now and I found the new formatting to be cumbersome to use. Otherwise, I am pleased with the product overall, as I have been in the past. I would have given 3 Stars because of my level of frustration, but felt that would have been too harsh on ths excellent product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 15, 2026
Reviewer name: Retired pastor 2
4 out of 5 stars
4 out of 5 stars review

Overall, good, but....

Overall, I really like TurboTax. However, I was disappointed in how it handled my 403(b) distribution, which as a pastor, was for nontaxable pastoral housing allowance. TurboTax did not allow me to add a clarifying statement to my taxes (i.e.- 1040SR, line 5c(3).) regarding why that distribution was not taxable. Hopefully, the IRS will not contact me asking me for additional information regarding that 403(b) distribution.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: JustMe5
4 out of 5 stars
4 out of 5 stars review

Title

There are areas that are really confusing the way TT has them set up. I used AI support to make sense out of most of the process, taking screenshots and asking what to do. Specifically with regard to identifying investment income for OK. Having to edit every single one just to continue is such a waste of time. You need to recognize VARIOUS as an entry for date sold. This review is really awkward and poorly constructed!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 18, 2026
Reviewer name: john999999991
3 out of 5 stars
3 out of 5 stars review

WA state section in program is badly coded.

The WA state section of the turbotax program is crappy. WA is a no state income tax state. As a resident in this state, the program should automatically bypass this section of the program as the user is going through the program. I had to loop back through it twice because the program said it'd found an error where there was no error.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 22, 2026
Reviewer name: Miller81
2 out of 5 stars
2 out of 5 stars review

Horrible

Donations were not up to speed. Had to guess at donations amounts because the table to get better accuracy wasn't there. Other things were difficult. Then I purchased the desk top version so I could file five returns as I help my nephew, brother, and sisters. After filing two returns it said I reached my limit and I was supposed to have five returns to file and did not reach my limit. So frustrated as I feel like I am getting ripped off.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 20, 2026
Reviewer name: gb123456789101112131415
3 out of 5 stars
3 out of 5 stars review

Meh

Screens to import 1098s from investment web site were confusing, had me stuck in a login loop. It's absurd that they charge $25 to file state. It's free with other software. And the cost of this software is already more than the other. And TurboTax is full of ads. I already paid too much, stop trying to nickel and dime me.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Jack Lawton
1 out of 5 stars
1 out of 5 stars review

2025 TurboTax for Mac Broken for NY Retirees w/RMD

Absolutely the WORST TurboTax experience in over 30+ years for New Yorkers with 1099-R form. JPMorgan Broker did not populate Box 16 State Distribution, but they did fill "Box 14 State Tax Withheld" and "Box 15 State/Payer's state no." and "Box 1 Gross Distribution". Both Federal & NYS income tax forms were filled accurately with this data . . . but when you go to file, it aborts because Box 14 "can not be greater than or equal to gross distribution OR state distribution". TurboTax's software logic REQUIRES BOTH Box 1 AND Box 16 be greater than Box 14! The software even told me to file "manually" if I couldn't resolve the issue. If you are a Retired New Yorker with a 2025 Required Minimum Distribution (RMD) and you had NYS tax with held . . . make sure you enter the value in 1099-R Box 1 into Box 16. I've been filing 1099-R forms for over 10 years in NYS and never had this problem.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: DCM1948
3 out of 5 stars
3 out of 5 stars review

Turbo tax is good - ItsDeductable major loss

You lost stars because you got rid of ItsDeductable. Made a lost more work for me to do my taxes. Have to consider other product offerings next year if you don't bring it back. Charge $10 to those who want it to cover your on-going maintenance costs..

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: cranky granny franny
3 out of 5 stars
3 out of 5 stars review

Could not exit software once I started

What have you done to this software? I opened a test return for reference and had to go thru it before I could get out of it. How doI exit turbotax anywhere in the process? Why cant i delete the file when I know it's the wrong one?' I hope I can use this software this year. It gets harder each year. At least it transfers data. Thats a good feature.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382