This year completing the return was time consuming! Instructions in TurboTax are becoming more cryptic and not easy to follow! You have SO MUCH white space in the Forms! Why not use it?!! I wish I could give it 5-stars, because I really like the software. Please see below.

Overall TurboTax is very good, although certain areas are not user friendly. Interface on several sections, especially 1099 forms input is awkward, requiring multiple screen selections to move to a specific form input - and then when you get to the input screen, there is no header or other info that lets you know which form input you are working on. It's not obvious because it was 3 screens ago that you selected which form to input. Also specifically in these forms, the payer's tax id number, both Federal and State MUST be entered, whether this information exists or not. Past years you could leave it blank and a simple warning flag/note would appear. In 2025 it is coded as a hard stop "error" - you can't even E file until this entry is completed. The "Help Team" representative (2nd attempt) was very knowledgeable and after a few tries, managed to GUESS what I could enter and get past it, because None, NA, zeroes and several other entries don't work. The only acceptable bypass appears to be N/A, but that little information tidbit appears nowhere in instructions, help screens etc. This little programming issue should be resolved immediately.

Greatly disappointed with this year's (2025) software. Whole sections never worked (ie Social Security - had to enter everything manually), at first transfer from previous year didn't wok, in the end, felt uncomfortable concerning the accuracy of the computations. Went ahead anyway. I've used Turbo Tax for perhaps 30 years ... never had so many issues with it.

This year the importing of information was difficult and not reliable. It was difficult to find the spot for entering information that I knew was needed, but not offered during the walk through of the different sections. I never felt comfortable that all of the data was entered as needed. My comfort level with the program wasn't as good as years past.

Does what its is supposed to but leaves one wondering why it did what it did. I had a huge discrepancy between what it computed I owed in taxes and what the tax tables showed based on my income. What I found is that the software was correct because it used an IRS form excusing my capital gains from being taxed (0% at my income level), however that was not clear why it reached this value without a lot of research on my part (the IRS tables showed 3000 tax due; Turbotax showed 600 tax due). It would have been nice if it stated somewhere what form computed the tax. Also, TurboTax attempted to give me a state credit for Unreimbursed ACA Healthcare Premiums, even though a portion of these were reimbursed. It never asked. I had to compute the correct credit and then manually change the value in the form. To the software's credit it did compute the correct tax and corrected the tax originally shown. I think the software should have verified that these were Unreimbursed rather than assuming all ACA premiums were not reimbursed. I'm sure I'm one of the few honest people who would actually report correctly to the state and pay more in tax.

I've been using Turbo Tax every year for decades and it's usually dependable. This year, the download software was so glitchy and frustrating that I had to discard and start my return over again several times. I had to hunt down the Intuit phone number to get live tech support. Thankfully, the wait time on the phone was only about 5-10 minutes, and the person I spoke to gave good instructions about how to troubleshoot the issue. Even so, I think my days using Turbo Tax are done.

I have used TurboTax for a number and years. The importing for lasts year tax data is an excellent feature. I find TurboTax easy to and I have recommended to a number of people. But this year there seemed to more software updates than in the past! I was surprised that e-file failed and had to installed a software update. Never encountered that before!

Many of the different areas were not available till late January. I found several mistakes that were corrected but not until March, 2026. This is not acceptable at all. Trying to contact TurboTax was a major joke. TurboTax was a lot better in the past, not so much now. Perhaps this was all due to the various tax law changes?

Like past year is TurboTax is a necessary evil. User interface is very 1995 and the questions are not clear at times, especially for things like partnerships. I would give the offer for a C rating. I can only hope someone comes up with a better product in the future so I don't have to keep buying this every year.

TurboTax Premier - Desktop is THE BEST! Everything I need is right at my fingertips with explicit instructions and walk-me-through-it explanations and support! I've used Intuit TurboTax for YEARS, and I am so happy with their accuracy and how compatible it is with my needs! Their features line up with all my tax needs, and the interface is so easy to use! THANK YOU FOR ANOTHER GREAT YEAR, INTUIT TURBOTAX! You make tax time less of a hassle for me! Until next year--see you then!