It gets harder and harder to use it. So many times it happens that you go back one step, and you have to repeat answering the same questions over and over again. Many things are completely unclear as to what they mean. I have never, ever entered anything about a farm, but I cannot get rid of it every year. The farm comes up every year. For our donations, this year we did not have access to the feature that helps enter the items and get an estimated value. We had to d it one thing at the time, a waste of time.

This year was very challenging and confusing compared to the 20 or so prior years. Could be due to tax law changes. I have difficulty reading the small print in the Pop-up help boxes. I'd like the pop-up help boxes to be larger or that I was able to enlarge.

Don't need the expert advice, because turbo tax is very simple, ease of use, it interfaces with my banks and makes transferring information easier and W2 is a breeze to import the information , Also the features are so simple to use and never for 10 years had any audit issues, accuracy and support is the best, why need experts...

I have used TurboTax for years, first when my husband was self-employed and we had rental properties that we were managing. Our taxes are now a bit easier, without the self-employment income, but TurboTax has guided us through everything that had tax implications over the years, including a fire on our property, and now, retirement income. I can't imagine doing our taxes without TurboTax, since the hardest part is getting all the information together, which I'd still have to do even if I was having someone else prepare our taxes. And TurboTax for Mac OS has become more robust over the years as well. And TurboTax offers all the support you could need or ask for.

I have been using Turbo Tax for years and this year has not gone smoothly. The 529 program errors caused me significant frustration--had to 'fudge' book expenses numbers to get the correct result--no tax due (until you corrected) I do taxes for my family. Just e filed the second Federal return. And I get a message that I've reached my 5 submission limit for Federal!! When I go to file the next return it better not charge me or I'll ask for a full refund on my Turbo Tax purchase.

could not upload CVS files for crypto transactions like I could last year what happened to this feature? When trying to file online could not use a credit card with an expiration month past 10. It just wouldn't come up in the dropdown box. I had to switch to another credit card with a month less than 10. Couldn't resize the window to show the entire dropdown list if there was a 11 or 12.

I have used for Turbo Tax for years and think the changes made to navigate, especially within Investments were cumbersome and not clear. For example, it was not at all clear how to manually enter Form 1099's. Also, when you got to the place to Allow the import there is no message to indicate it was successfully imported. If it ain't broke, don't fix it. Last year's software was much better.

As a retired senior of 82 years I find that with TurboTax Premier I can easily do my own taxes. I have IRAs, dividends, interest, etc. and all of this is easily melded into the IRS return. This is done in my own home at my leisure. No need to turn everything over to a tax consultant and pay high prices. I've been doing this for years and will continue to do my taxes with TurboTax.

The importing of documents has improved over the years; but is still not seamless. While going through the federal form, at times it was a bi confusing. It neve gave me a statement saying "based on your deductions it would be best to take the standard deduction. This used to happen in the normal entering of data, and now it did not, so I had to go back into the forms and see what Turbo Tax did for deductions. Then I had to look up outside of TurboTax the standard deduction available for me to see if Turbo Tax had used the standard deduction. Very clumsy. Past versions seemed to work better for this and give more commentary through out the process. The deduction is the example I remember; but in general it seemed like it was giving me less commentary along the way, then past years.

I mistakenly entered the exact same 1099 form from my financial company twice and Turbotax Premier added it in both times,costing me an additionalm $528 on my Fed. tax and additional $179 0n my state tax. I already filed both Fed and State and already received refund from state which did not catch error. I am very disappinted and shocked that Turbotax did not flag this duplicate form 1099. Now I have to file an amended return on both Fed and State. I'm not paying for more support from Turbotax to fix a problem it should have caught before I filed.