Th is no guidance or clean way to handle interest paid by a foreign bank that does not have EIN. I spent two hours on this issue and finally AI figured out how to report it in a way EIN was not required. I had to go through several trials to delete the 1099 MISC form I had created and enter it in W2 section of the other reportable income.

I used macintax and turbo tax for many years and this year's "update" was terrible. Hated the AI "we do it for you system", where you can't easily get to the tax forms and is difficult to navigate. The non-AI had some "improvements" which make it difficult to navigate to fix errors. Likely won't use turbotax next year after a few decades of using it and macintax.

This is the easiest way to get our tax return done. Was also able to do both adult children with simple returns and a state return under the same Turbo Tax account. I used an incorrect ID number when filing and Turbo Tax immediately let me know the return was rejected and what the issue was. Very nice to use year after year and retain the historical information and not have to retype everything in.

This year, as will be the case for the upcoming years, I needed to report a non taxable foreign pension (exemption under a tax treaty). I talked to three different TurboTax experts and got three completely different answers/approaches: I was told to trick the system (enter a fake 1099-R with a fake TIN), to not report the pension (the backup IRS publications referred to were irrelevant), and last to have a CPA prepare my taxes because TurboTax cannot handle this situation. I found out on the TurboTax Community Forums that I am not an isolated case. TurboTax needs to offer the option to report a non taxable foreign pension properly. Also, I have had to file by mail because TurboTax does not support Form 5471. Hopefully this form will be supported in the near future.

This year it was terrible. I could not install it until I talked with customer service. Then I could bring in 2024 Tax information. So I had to talk customs service again. This process took many hours.. When I finally was able to bring in 2024 info the program said it did but actually nothing was imported .

Had to call help line to get program loaded properly. Agent was actually ready to terminate call when solution to my issue was hampered by his inability facilitate screen share. I asked for senior agent help and was told there was no further help. Luckily I was able to see a way to get the install running.

I have been using Turbo tax for the past 5 years - user friendly interface with pop-up description of what the section makes it easier to navigate your way through tax filing. if one has a simple income sources with standard deductions - i would recommend using turbo tax. The only thing i don't like - it is advertised as free federal filing but towards the end there is always a charge waiting to be paid to file your taxes. Haven't figured out how to get around that yet --- some day.

For many years I did my return by hand, as a former CPA. Once I retired a few years ago, I started using Turbo Tax to prepare my returns. The software is so user friendly and allowed me to check items as I was preparing and inputting my return info. This a fantastic product and I highly recommend.

1) When I used the search in the window (top of ) a side bar opened (acting like an AI interface). But is doesn't look at the questions, you can change the question a little and get the same 1 or 2 answers every time. :( very bad. Grok helped me, maybe I'll just let Grok fill our taxes next year! 2) the IP PIN entry field should be in the last several pages when filing, not in Other, it's not an other, IRS failed me 2 years in a row for this same problem. Your users, don't know your software like you do, information. This should be a workflow step somewhere.

TURBO TAX HAS THE OPTION TO CHOOSE DIRECT DEPOSIT OR HAVE A REFUND MAILED. HOWEVER, STARTING FOR 2025 YEAR RETURNS, THE IRS CHANGED THE RULES AND THEY DON'T MAIL OUT REFUND CHECKS. AFTER TALKING TO THE IRS, WHILE NOT STATED ANYWHERE, ACTUALLY WILL MAIL OUT A REFUND IF YOU WAIT 30 DAYS. THAT STIPULATION SHOULD BE AN OPTION ON A REFUND SITUATION AND STATED AS TO SUCH, OR JUST REMOVE THE OPTION TO GET A REFUND BY MAIL.