I have used for Turbo Tax for years and think the changes made to navigate, especially within Investments were cumbersome and not clear. For example, it was not at all clear how to manually enter Form 1099's. Also, when you got to the place to Allow the import there is no message to indicate it was successfully imported. If it ain't broke, don't fix it. Last year's software was much better.

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

This year it seemed that Turbo Tax made the entering of data, finding the entered data and saving the data more difficult. Also, we tried over 4 times to pay the fee for our state tax filing by credit card and it would NEVER connect. BUT, with ease, you could have Turbo tax deduct the amount from your checking with a $40 fee which we almost missed. So, we ended up not filing the state tax so that our federal taxes could be filed (no fees required). We will have to figure out later how to get the state tax filing and fees to work. This is not what we expect from Turbo Tax

It's so fustrating using 2025 Turbo Tax Desktop version. This whole day from 11am to now 6:!3, i am trying all differnet ways to file my 2025 tax return. It won't get past filing stage. I tried repeatedly updating the app; uninstalled the app; clearing cache etc. Everything you can think of. So I finally tried filing the federal return first. After IRS accepted my fed tax return, I prceeded with my CA tax return filing but now I cannot file. It said CA doesn't accept an efiled return. And then I continue the process anyway...I went thru the review process thru the step of printing/saving return...after that, it took me to the Rating tab. Why??

i have several accounts with my financial institution. Turbo Tax (TT) works well in downloading them. However, I can find no way to easily distinguish between them; they all show up as "name of institution." Several years ago, I was able to add the last four numbers of the account to that title, but that no longer seems to be possible. Also (although it's a nit) on the download from financial institutions page, TT shows logos from various companies. Among them was the logo of Wells Fargo Advisors. But when I tried to download, the two options for Wells Fargo was the bank and "Wells Fargo Clearing Services." I finally figured out that "WF Clearing Services" was "WF Advisors," but it was frustrating and took time. I really miss "It's Deductible," which was a simpler format than that used when entering items into TT. Also, without Its Deductible, I no longer have an easily entered way to keep track of items for the current year. That said, I have been using TT for over 20 years and expect to continue doing so.

I don't like the fact that some of the data from my Fed taxes did not automatically transfer to my State taxes. I also had an issue where the State process required me to choose a second state with income from the second state even though I clearly stated, in the beginning, that I lived in this state for the entire year.

Poorly designed interface, with no way to change the font size on screen display. Constantly update almost every time I open the software. Also requires user to upgrade the system software which is unreasonable. I wish I could choose another alternative tax software package. No cool at al!

The Easy Step questions for donating stock to a qualified charity makes that reporting much more challenging than necessary. You do not need to ask for the date of acquisition nor the cost basis of donated stock UNLESS you have held the stock less than 1 year. Then, your questions are appropriate. Otherwise, a simple yes/no as to whether you have held the stock for more than 1 year is all that's needed. Then, there's the question about whether the donation will be used by the organization to further its mission. How would I, as the donor, know the answer to that question and why does it matter to me, as the donor? Pointless question. I just lie and say Yes. In Easy Step, when you are going through and entering cash donations to charities, you come to a window where you enter the charity's name, then you click on Cash and then Continue. When Easy Step advances to the next window, it would be very helpful if the cursor would automatically advance to the field where you type in the amount of the donation. The way it is now, you have manually click on the amount field to enter the donation and do that for every separation donation. There's an error beep if you forget.☹️ Again, in Easy Step, you get to a window with the title Your charities and donations with every charity carried over from last year. Every one of them says NEEDS REVIEW in an orange box. Even after you update the donation for the current year, that message does not go away. The donations that have been edited should no longer have that message visible. Importing information from a financial institution is easy, but the way that it's dumped into TurboTax is not user friendly. I live in Missouri, where our state income tax requires us to separate all income between spouses, even when filing jointly. It's cumbersome to have to go back and designate the owner of the income after it's imported. There should be an easier way to do that.

We have used TurboTax for years and find it mostly very user-friendly, however I was even more frustrated this year with the feature to add supporting details on a table "behind" the number you are entering. I would like to see this feature easier to use (it doesn't even seem to be on many of the data entry points where I have supporting details to add) and it seems quite fickle. Sometimes it opens with a click, other times something else is required. Make it available for all entries and make it accessible with a click in the data entry box, please. And the Mark as Estimated was totally unfriendly. There used to be a way to see from that screen whether the "estimated" was marked, and now it seemed you could only tell if the edit tool worked was to wait for the review. Also, the flags didn't seem as easy to use or intuitive. They used to be much easier to connect to a specific entry page and easier to pull up when you needed them. I gave up on them. Please polish these user tools to help us make the experience more easy. Oh-and for some unknown reason the program downloaded Rhode Island which I didn't want or need. And there was no easy way to delete it. I also wish there were some comparison tools to help when switching from married filing separately to married filing jointly--especially the tax history tables. I would have found it helpful for there to be a worksheet with tips on how best to convert, but we managed without one.

I entered all my information and for some reason Turbo Tax did not save it even as I saved along the way. I had to reenter everything and complete the process. Now I had completed a draft of my Son's and I don't see that in the ready files to continue working on. This causes delays and rework and I am not happy about it. I will contact help desk to avoid reentering,